Salesman (Leslie) was courteous, easy to talk to, very knowledgeable, and obviously, very experienced. F&I typically tried to upsell services which I expect. That's their job and that's where they make their money. He was very courteous and not at all pushy. The overall experience was very good and made up for our last experience dealing with Ki-Po Chevrolet. Definitely will go to Ki-Po for any future requirements.