Karl Flammer Ford

Follow up with customers need to improve. Too many time I had to call for an updates had to call for an updates More

The employees are really nice people to deal with. Very personable and helpful. Always have a good experience when I'm there personable and helpful. Always have a good experience when I'm there More

The Karl Flammer service team overall has been quite good with my needs. I find the online scheduler to be quite intuitive and I am thoroughly pleased with the service managers' level of care, empathy and with my needs. I find the online scheduler to be quite intuitive and I am thoroughly pleased with the service managers' level of care, empathy and follow through. I have worked with four of them now (No worries, the car doesn'thavea plethora of issues. Just little requests I've wanted an oil changeand a recall), and EACH of them has been outstanding. Great team. Regards, DG More

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Very pleased with the service I received, from the operator who booked my appointment, to the mechanic who worked on my car, to my service manager. Thank you. operator who booked my appointment, to the mechanic who worked on my car, to my service manager. Thank you. More

Scheduling, drop off, communication and work was outstanding. My only issue was the length of time to install software and decide low oil issue. Service rep was prepared with loaner if required. outstanding. My only issue was the length of time to install software and decide low oil issue. Service rep was prepared with loaner if required. Shuttle service was great. Work completed was great. More

Amy at the service desk was very helpful the work is done in expedient way in expedient way More

Great service and friendly, down to earth staff is the reason I will return. Couldn't be more satisfied. reason I will return. Couldn't be more satisfied. More

I recently moved to the Tampa area and needed to find a reputable place to have my new 2020 F-150 maintained in order for the warranty to be valid. I am very particular when it comes to keeping my vehicle reputable place to have my new 2020 F-150 maintained in order for the warranty to be valid. I am very particular when it comes to keeping my vehicle clean. I was blown away by the degree that Karl Flammer protected my vehicle. Steering wheel cover, seat cover, floor cover. Karl Flammer treated my vehicle with respect and probably as good if not better than I do. The service coordinator was awesome with the intake process and the technician who did the oil change and rotated the tires was super careful and clean. The oil change was done without even one drop of oil anywhere. Impressive! They also performed a recall for the backup camera and extra care was taken to not damage the bed coat spray liner to install the new backup camera at no charge for the extra work involved. I had a great dealership back in NC that took care of my Ford, and I was concerned about finding just as reputable a dealer down here in Tampa. Karl Flammer exceeded my expectations and maintaining my vehicle is one less thing I need to worry about now. Thanks Karl Flammer. Brian More

Very friendly and polite. I found them to be very respectful too. Thanks so much to them all and especially Amy! respectful too. Thanks so much to them all and especially Amy! More