Karl Flammer Ford

Always friendly staff. The service was quick and stress free. I have been dealing with them for over 10 years now and would recommend them to friends free. I have been dealing with them for over 10 years now and would recommend them to friends More

Have known Karl, Nancy, Jimmy & Mark Flammer for decades. So sorry for the loss of Karl and Nancy, however their sons carry on their great tradition of service and honesty! I wouldn't patronize any other de So sorry for the loss of Karl and Nancy, however their sons carry on their great tradition of service and honesty! I wouldn't patronize any other dealer in the area. More

Fast service, 5 star advisor Dylan.I had the Works oil Fast service, 5 star advisor Dylan. I had the Works oil change, tire rotation. Only waited an hour. Great price as well for this service Fast service, 5 star advisor Dylan. I had the Works oil change, tire rotation. Only waited an hour. Great price as well for this service More

Excellent Service Great Communication Sometimes the up selling f recommended services is a bit much, but I had a great service experience I would recommend Darlene to my friends and family. selling f recommended services is a bit much, but I had a great service experience I would recommend Darlene to my friends and family. More

Service writer was nice and responsive. Unfortunately, they don’t look at previous worked performed. Was told front and rear brakes needed resurfacing. Flames had done front resurfacing 10 months and 14k they don’t look at previous worked performed. Was told front and rear brakes needed resurfacing. Flames had done front resurfacing 10 months and 14k miles ago. Once they were reminded of that, it was performed at no charge. Was also informed that I needed a brake flush. Again, that service was done 4 months ago. Once reminded of that, it was decided that was not necessary. We have spent over $ 1000 in “ maintenance / service issues in the last 9 months. The vehicle only has 51k miles. Not angry about things that I agreed to. Just frustrated that it takes several phone calls and back and fro with “ someone’s manager” to get what actually needs to be done. Also have had problems in the past with being asked to pay 2nd and 3rd diagnostic fees for the same issue that it was brought in previously. The people at Flammer are nice, responsive and courteous. It’s just the lack of awareness and having to look at old records to verify u actually need servi More

After three days working with the sales person , 14 text messages six emails and countless phone calls I was never told that the car I was buying was a car in the loaner program. The text and email quote an messages six emails and countless phone calls I was never told that the car I was buying was a car in the loaner program. The text and email quote and offer of the car showed it had 7 miles on it. Call on Saturday morning to make Arrangements to pick up car on Tuesday that is when I was told by my sales person that the car was not a new car but a loaner with 1650 miles. I would never recommend this dealership to anyone and I am looking forward in talking to Ford customer service to see if this is standard sales practice. I also was told that the $2000 protection plan was part of the deal and could not be eliminated from the buy. On my way home also tried to use the windshield washers and found out the reservoir was empty. Great service. On delivery the back seats had grease stains and had to go back to service for cleanup. Ps: love the car. More

Excellent service from the time we walked though the door . Thank you all from sales to the auto mechanics. I send my friends and family to your dealership. We trust no other . . Thank you all from sales to the auto mechanics. I send my friends and family to your dealership. We trust no other . More

GREAT PLACE TO BRING MY AUTO'S FOR WHAT IT NEEDS. SOMETIMES THE WAIT TIME IS TO LONG. I WAITED OVER TWO HOURS FOR NEW PART TO COME IN BECAUSE THE TECH CROSSED THREADED THE PART. THE CUSTOMER'S LOUN SOMETIMES THE WAIT TIME IS TO LONG. I WAITED OVER TWO HOURS FOR NEW PART TO COME IN BECAUSE THE TECH CROSSED THREADED THE PART. THE CUSTOMER'S LOUNGE IS UNCOMFORTABLE !! More

Great experience! Rick was very knowledgeable and professional. Had me in and out within two hours. Buying a new vehicle can be stressful with Ricks help it made the process a lot easier. Very please professional. Had me in and out within two hours. Buying a new vehicle can be stressful with Ricks help it made the process a lot easier. Very pleased and will be returning in the future. More

I LOVE MY NEW CAR!!!! Everyone here is super friendly and helpful. Mack Gange, Steve Iacuone and Suzanne Johnston all went out of their way to help me when ever I needed it. If you are wanting a vehicle, you helpful. Mack Gange, Steve Iacuone and Suzanne Johnston all went out of their way to help me when ever I needed it. If you are wanting a vehicle, you should come here to buy it. More