Karl Flammer Ford

Service manager for my vehicle was good. Quick check-in. However, tech time for battery circuit check & install was lengthy. Over 2-1/2 hours and I had an appointment. However, tech time for battery circuit check & install was lengthy. Over 2-1/2 hours and I had an appointment. More

Always get excellent service, I drive from Tampa because of their professional attitude and service. I live within a mile of veterans Ford but choose to drive to your facility because of the honest ,profes of their professional attitude and service. I live within a mile of veterans Ford but choose to drive to your facility because of the honest ,professional service More

Everyone is very helpful and friendly. They had my oil change and everything else checked in less than an hour. Very good customer service and very clean change and everything else checked in less than an hour. Very good customer service and very clean More

The first 9 ford dealers I looked at charge $87.00 to $95.00 for the part all day long. Not jobber or wholesale, just there advertised price. Flamer charged $166.20. It's a fuel line with quick connec $95.00 for the part all day long. Not jobber or wholesale, just there advertised price. Flamer charged $166.20. It's a fuel line with quick connect ends, they charged $210.00 to install it. They charged another $65 to check for the leak (it was pouring gas). Good example of why there are many thousand of auto repair shops other then the dealers. Oh, they forgot to do the open recall, I'll have to come back. More

Doug Gerhardt the salesman we had was excellent and very Doug Gerhardt the salesman we had was excellent and very professional. Doug explained everything and paired our phones to the new truck and helped p Doug Gerhardt the salesman we had was excellent and very professional. Doug explained everything and paired our phones to the new truck and helped program the security code for the door lock. I normally don’t like going into dealerships and dealing with salesmen, but this was actually a pleasant experience my wife and I had with Mr Gerhardt. We will be back. Many Thanks, Mark & Kim Roessler More

Darlene was awesome, called me when it was done which was only about 45 minutes for service. I wish they would do a wash though, other dealers do. only about 45 minutes for service. I wish they would do a wash though, other dealers do. More

Rich Farrah was fantastic and worked with me to help me as much as possible considering my situation. Great dealership that will have my business again in the future. Thank you again for everything! as much as possible considering my situation. Great dealership that will have my business again in the future. Thank you again for everything! More

Everybody was very knowledgeable and extremely helpful. Best Price in the area! Greg went out of his way to explain all of the exciting new technology Ford has to offer. Best Price in the area! Greg went out of his way to explain all of the exciting new technology Ford has to offer. More

Walked into service department with my Flex leaking oil. No appt, however Darlene was able to diagnose the problem and took the Flex right back and service department was able to fix the problem within one No appt, however Darlene was able to diagnose the problem and took the Flex right back and service department was able to fix the problem within one hour. Excellent job performed by all departments. Would recommend Karl Flammer service department to anybody. More

Brought my truck in for oil change, etc. A check list was attached stating everything was checked and all green boxes were check. Two days later I was stuck with a dead battery! Was it really checked? was attached stating everything was checked and all green boxes were check. Two days later I was stuck with a dead battery! Was it really checked?? More