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Karl Flammer Ford - Service Center

Tarpon Springs, FL

4.6
1,409 Reviews

1,409 Reviews of Karl Flammer Ford - Service Center

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March 07, 2023

I went in for the third time for the third wheel sensor problem I’ve had with my 2016 Ford Escape. Angelo convinced me I needed new rear brake calipers that were at 2 mm. He said that even though they we More

by rsm8740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelo DID come in on his day off, but they should have had the numbers right the first time. , Angelo Cardinale
March 04, 2023

Karl Flammer Ford is the best Ford dealer in the area. I have been dealing with KFF since 1985 and will continue to deal with them. More

by DEWSTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2023

Took car in for recall work. Everyone was friendly and it went well. However, when I left the dealership my air no longer worked. I took it back the next day for them to check ou More

by MMIKSCH38
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with Cindy in Service.
March 03, 2023

Robyn took the time to explain what was found out about my car. They made sure I was satisfied with their service before I left. It actually felt like they genuinely had my best interest in mind. More

by toosday64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy
March 02, 2023

This service department was very helpful resolving issues another vendor was not able to resolve after multiple attempts. Also worked well with Ford Customer Care to reach resolution. Awesome at keeping me u More

by a_schuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy King
March 01, 2023

This is one of very few dealerships that do NOT treat you like a number More

by CKING455TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy King
February 25, 2023

Very courteous ready to help you always informative nice follow up cal the next day More

by Evelyn Chorba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

Great service,description of a problem and done on time! Mechanic and service agent were very good! More

by DPREGNIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

My service manager Robyn was terrific! I had some questions about Ford's leasing program and she made a call and got answers immediately. Always a positive experience with her. More

by GBLAIR17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Always friendly and helpful to any questions or concerns. Very pleasant and helpful. I've been going there More

by djbarnett15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Krutzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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