Karl Flammer Ford - Service Center

First in for 730 am appt. Took car back forgot about it. Thank goodness I asked about it or it would have been ignored all day. Their excuse they thought I brought it in the n Took car back forgot about it. Thank goodness I asked about it or it would have been ignored all day. Their excuse they thought I brought it in the night before?????did online schedule and it was on sheet when I checked in More

ROBYN IS AWESOME! !! Service Completed ahead of time, got a call to let me know it was done.... Thanks to Robyn!!!!! Everyone needs a Robyn!!! !! Service Completed ahead of time, got a call to let me know it was done.... Thanks to Robyn!!!!! Everyone needs a Robyn!!! More

The people there are friendly, and they are quick and efficient. I have never been in and out of a dealership as quick as this one! efficient. I have never been in and out of a dealership as quick as this one! More

Dale was awesome! ! Had a flat and he took care of me right away and was very helpful ! Had a flat and he took care of me right away and was very helpful More

The absolute worst place I have ever done business with. Service department straight up Sucks. Never get a call back, always lie about when your vehicle will be ready. Always an excuse why anything goes wr Service department straight up Sucks. Never get a call back, always lie about when your vehicle will be ready. Always an excuse why anything goes wrong . Also always making their problems your problems, that right there is absolutely ridiculous! No way will I ever use this dealership ever again! More

This service department might be good. I do not know because I was assigned Christian as my service advisor. When I got there greeter assigned Christian as my advisor. He had one truck in I do not know because I was assigned Christian as my service advisor. When I got there greeter assigned Christian as my advisor. He had one truck in front of me. He came and got that customer and went into the office. She left and I then thought I would be next. But Christian was more concerned with chatting with others and leaning against the counter. All eight other vehicles were taken care of while I sat there waiting on Christian. Finally he came out to get in the truck that he had before me. I asked him if he was Christian and that I had been waiting 30 miniates. He said he was busy and walked back toward the truck he originally was going to. It was then I realized he really could care less if I was the last one waiting and obviously he was more important than a customer. So, I left. Good luck if you get Christian. More

The service I received was both professional and courteous. And I appreciate that very much and will probably be back. courteous. And I appreciate that very much and will probably be back. More

Dale , service writer is prompt, accurate and keeps me informed of all automotive development s. He rules. informed of all automotive development s. He rules. More

Always a pleasure doing business with them. Always treated well and made to feel at home. My 50th year!!! Always treated well and made to feel at home. My 50th year!!! More

I gave your company an excellent review upon getting my vehicle back my check engine light came on, so of course I brung it back, which it has never done that before ever since I’ve had the vehicle! Nowwww vehicle back my check engine light came on, so of course I brung it back, which it has never done that before ever since I’ve had the vehicle! Nowwwwwww all of a sudden it’s a $1400 fix I feel as if I would have never came in to get this “recall” replaced my car would still be in the condition I brung it in not needing more work or something else going wrong with it. More