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Karl Malone Toyota
Draper, UT
309 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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309 Reviews of Karl Malone Toyota
September 25, 2012
Excellent Sales and Service Professionals...I tell everyone about you guys at Karl Malone Toyota ! I plan to purchase a vehicle immediately and others for my business...purchased our Tacoma there and everyone about you guys at Karl Malone Toyota ! I plan to purchase a vehicle immediately and others for my business...purchased our Tacoma there and it is the best vehicle we ever owned ( currently have 2 BMWs and previously Volvos, Saabs and Jetta...) none were as reliable or versatile More
by Norm Schoenherr
Employees Worked With
Blenda in Service and Jeff in internet sales, Jeff Robinett
August 24, 2012
Best dealership in the Salt Lake Valley. My wife and I have purchased 6 cars with them in the last 3 and half years and we have never been disappointed with any department. The parts, service, accessories have purchased 6 cars with them in the last 3 and half years and we have never been disappointed with any department. The parts, service, accessories department - ALL top notch. If you read a poor review they came from a competitor. They work for me every time and never dictate to me what or how things are going to be. Never buy from another dealer ever again. I dare say if I moved out of state, which I am not any time soon. I would come to see Karl's crew. THE BEST!! More
by Tomcat1
Employees Worked With
Ryan May
August 15, 2012
Blenda was so very helpful. She went out of her way to help our "unique" situation and took the time to make sure everything was fixed and up to wonderful standards. I would highly recommend people to go help our "unique" situation and took the time to make sure everything was fixed and up to wonderful standards. I would highly recommend people to go to Karl Malone Toyota service department and to especially try to work with Blenda. She also has great colorful shoes!!! More
by atwill
Employees Worked With
Blenda Bench
August 05, 2012
Wade Adamson did a great job for us. There were not too many used 4 runners. But he did his best and we came home with a very nice one. Thanks to Thai?? also, he worked up a decent loan with America First. many used 4 runners. But he did his best and we came home with a very nice one. Thanks to Thai?? also, he worked up a decent loan with America First. I will always start here on my next purchase. More
by reelk8
July 27, 2012
I called on the phone to ask a couple of questions about a 4 runner. The salesman told me to visit the website. I am in real estate, I know when you have a real live person on the phone wanting to find ou a 4 runner. The salesman told me to visit the website. I am in real estate, I know when you have a real live person on the phone wanting to find out information, you don't tell them to go to the website. I have bought my last 2 vehicles from Karl Malone, a 2003 Tundra, and a 2008 FJ Cruiser. Still trying to decide. I had 2 really good experiences, this last one not so much. More
by JoAnne Holmes
Employees Worked With
someone in the sales department
July 26, 2012
The service department will try everything they can to rip you off. We bought a 2012 Tundra on June 04, 2012 by July 01, 2012 a shock had broke. Big surprise it's not covered by warranty. It seems like rip you off. We bought a 2012 Tundra on June 04, 2012 by July 01, 2012 a shock had broke. Big surprise it's not covered by warranty. It seems like Toyota and this dealership will do everything possible to make sure that nothing is covered by the warranty so we had to pay for it. I will never buy another Toyota Tundra again. Next time we go to buy a truck it will be a Chevrolet. More
by Yamaguchi2012
Employees Worked With
not sure
July 13, 2012
The staff at Karl Malone Toyota are your friends!!! They are no-nonsense and no pressure. They want what you want. I spent six months driving through their parking lot about once a week. Sometimes the Sa are no-nonsense and no pressure. They want what you want. I spent six months driving through their parking lot about once a week. Sometimes the Sales team would answer our questions and sometimes they would leave us alone. As I always felt comfortable going there - we continued to go back. Finally we spotted the vehicle we wanted and John H. did everything we asked. It was the most wonderful, pleasant experience I ever had shopping for anything. I actually had a good time hanging out with John H. and his team. You won't feel stupid, on-guard, or even cheap - they are there to help you with one question or 100 questions. More
by TacomaNation
Employees Worked With
Shirstie Sheets, John Hartin
July 05, 2012
We just had another great experience buying a used car from Karl Malone Toyota (our third). We have worked with great sales people and feel like we were able to get a really good deal. They even held the from Karl Malone Toyota (our third). We have worked with great sales people and feel like we were able to get a really good deal. They even held the car we wanted for a small deposit until we could get our down payment worked out; and then thier financial department was able to work with us to find a much better interest rate than the one on the car we traded in. A bonus: our expeiences wtih the Service Department have always been positive. Thank you all for your wonderful service! Bud and Elaine Hess More
by Bud and Elaine Hess
Employees Worked With
JP, Jim , Tyler
June 28, 2012
I have had experience with Malone Toyota through two Toyota Corollas. Each time I have been shown the utmost respect and service. The staff and management have made each of my experiences incredible. Toyota Corollas. Each time I have been shown the utmost respect and service. The staff and management have made each of my experiences incredible. I have recently moved to California and have not found the same level of service and presentation. Malone Toyota is a stand out card dealership and I wish that I could still deal with them. Easily one step above the competition. More
by sned38
Employees Worked With
Danno
June 25, 2012
Our sales rep was good, and knowledgeable, and the van we bought was ok. There were a few things we weren't told about such as the DVD player not working very well. Was also promised an autographed Karl Ma bought was ok. There were a few things we weren't told about such as the DVD player not working very well. Was also promised an autographed Karl Malone basketball, and was put off for months, until finally this year our sales rep said he got it 'ok'd' to give me one. When I got there, what did I get? A cheap $5 basketball with a printed signature on it. When I said, "Where is his signature?" the rep pointed to the printed signature, and I said, "this is what I asked for, (and I laughed)" And then he told me that the other basketballs are like $60, and blah blah blah. He knew that's not what I asked for, but that's what I got. The point is, it was promised to me, and I got a crappy replacement. I felt a bit mislead, and cheated just because of this. We made a special stop to get this, and we got something not even close to what we were promised. I feel a bit gyped, and don't feel like giving them business anymore, if they can't even deliver on a small thing like this. More
by spleenvendr
Employees Worked With
Jeff Robinette
