
Kayser Ford Lincoln
Madison, WI
Filter Reviews by Keyword
By Type
Showing 815 reviews
Nice Experience Salesman Derrick Bozeman was great...low pressure but knowledgeable. Finance experience was too rushed, and left with questions. Terms and costs wer Salesman Derrick Bozeman was great...low pressure but knowledgeable. Finance experience was too rushed, and left with questions. Terms and costs were not spelled so i left with a 6-yr term and a much higher APR than i expected... instead of the 5-yr term and lower APR. More
Wasn't planning on buying I stopped for an oil change and got some bad news on my 09 Escape. While they were looking at it I met Dennis and explained where I was and what I wa I stopped for an oil change and got some bad news on my 09 Escape. While they were looking at it I met Dennis and explained where I was and what I wanted. We found just the vehicle. Dennis took me into Fran's office where we sealed the deal. Thank you Kayser - was wonderful. More
Alfred was very helpful and very knowledgeable. Alfred is one of the main reasons why we purchased our Aviator. My wife also loves her car. one of the main reasons why we purchased our Aviator. My wife also loves her car. More
Loved working with Ed! He made my first car purchase experience amazing. 10/10 would recommend. He made the process easy, stress free, and I felt very comfortable making the purchase. experience amazing. 10/10 would recommend. He made the process easy, stress free, and I felt very comfortable making the purchase. More
Alfred is the man Alfred did a fantastic job of helping me find the perfect vehicle for my lifestyle. He gave my husband and I just the right amount of space while maki Alfred did a fantastic job of helping me find the perfect vehicle for my lifestyle. He gave my husband and I just the right amount of space while making our decision, yet he remained available to answer our questions. He also did a great job of explaining all fo the car's features to me before I drove off the lot. More
Mike Esser is the most pleasing salesman that I have worked with at any auto dealer in over 15 years. Mike greated me as if I were a real person (All social is the most pleasing salesman that I have worked with at any auto dealer in over 15 years. Mike greated me as if I were a real person (All social distancing procedures were followed diligently). The entire experience was pleasant and cordial. No pressure, just the facts and honest answers. I will recommend Mike and Kayser Ford to anyone I know who is looking for a vehicle. Thanks Mike. I actually had fun buying my new truck. Stay well. More

Very friendly...easy to work with and answered all our questions. Does a great job explaining the benefits of the vehicle highly recommend ...Thanks Alfred questions. Does a great job explaining the benefits of the vehicle highly recommend ...Thanks Alfred More
Bought a 2010 Land Rover. Derrick was great to work with. He was very friendly and prompt when responding back to us. We will definitely be contacting him again when we need another vehicle. He was very friendly and prompt when responding back to us. We will definitely be contacting him again when we need another vehicle. More
Positive, low-pressure experience My husband and I made an appointment with Derrick Bozeman to check out a Mercedes 350 ML SUV. He was very responsive to our communications prior to th My husband and I made an appointment with Derrick Bozeman to check out a Mercedes 350 ML SUV. He was very responsive to our communications prior to the visit and pleasant to work with during the visit. We appreciated that he was knowledgeable, helpful (quickly providing us with answers, etc.) and no pressure. We definitely recommend him and will seek him out for future vehicle purchases. (The only thing that could be improved upon was strictly a pandemic issue. We visited another local dealership that did a better job of practicing social distancing and the staff wore face coverings.) More
Streamlined purchasing experience and great service My wife and I came to Kayser Ford just before lunch on a Saturday with some idea of the vehicle we were looking for and it did not take our sales guy, My wife and I came to Kayser Ford just before lunch on a Saturday with some idea of the vehicle we were looking for and it did not take our sales guy, Tim Gillham, very long to identify several (2-3) vehicles that fit the bill. Within just a couple of minutes we were taking the prime candidate for a test drive and we ended up purchasing the vehicle. Tim is very friendly guy and was extremely helpful and proactive in addressing our questions and concerns without being the least bit overbearing. I can honestly say I was surprised at how streamlined and stress-free the process was. I appreciated the "no haggling" pricing approach and also felt like we got a very reasonable value for our older model trade in. Also, the finance person -Fran- provided very friendly and efficient service in working with us to finalize the paperwork. More