Kayser Ford Lincoln
Madison, WI
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This was my first time dealing with Kayser (I live in another State), and it was great thanks to Zach, who was awesome to work with. I never got the feeling that he was trying to pull the wool over my ey another State), and it was great thanks to Zach, who was awesome to work with. I never got the feeling that he was trying to pull the wool over my eyes, or make answers up on the spot. Quite a refreshing change from other experiences I've had over the years with salesmen. I'd recommend Zach and Kayser in a heartbeat. Finance guy Viktor was pleasant to deal with and efficient during the final step of purchasing my car. More
Top notch service from start to finish! Busy place with the best selection around. We will be back for our next new car purchase... thank you! the best selection around. We will be back for our next new car purchase... thank you! More
Service and support have been great Alfred is easy to work with not pushy. Would buy from Kayser and Alfred again. Love driving my 2020 F 150 work with not pushy. Would buy from Kayser and Alfred again. Love driving my 2020 F 150 More
I had another fantastic experience at Kayser. I've purchased two vehicles from Alfred Hall and will do so again - he's knowledgeable, trustworthy and doesn't push for the hard sell. I highly recommend purchased two vehicles from Alfred Hall and will do so again - he's knowledgeable, trustworthy and doesn't push for the hard sell. I highly recommend working with Alfred. I also had a great experience with the finance team. I don't recall the man's name, but he was quick, thorough and transparent. Great team, great experience for my new car purchase! More
Working with the finance and sales staff was effortless. Dealt with Alfred and Lance on our purchase of our F250 and they were both great guys. Selection was outstanding compared to other dealerships at th Dealt with Alfred and Lance on our purchase of our F250 and they were both great guys. Selection was outstanding compared to other dealerships at the time we purchased our truck. Will definitely go back to this dealership again. More
Mr. Hall in sales was an absolute wonderful guy, made the shopping experience a delight I would refer others. Alfred does a great job answering your questions without too many words that might add too the shopping experience a delight I would refer others. Alfred does a great job answering your questions without too many words that might add too the possibility of overwhelming a person. Must say pretty darn patient, courteous, polite to my wife, a person the dealership is lucky to have on their roster. I must also mention Lance, kind of initiated the Alfred experience, decent character as well More
My name is Joe with NMotion Transportation. My appointment time was at 9am in the morning. I got to Kayser at 9:02am I was told to wait for the representative to assist me. After 37 minutes of me appointment time was at 9am in the morning. I got to Kayser at 9:02am I was told to wait for the representative to assist me. After 37 minutes of me and my 11 year older daughter that I had waiting with me which I had to get to class, I decided that was to long and I had to get her to school and me back to my office for a meeting, in which I was now running late for. I instructed one of the other representatives to just have the guy call me when he was no longer busy. After a few hours he contacted me with the over priced quote, should I mention. I decided to go with the service thinking it would be convenient, considering the time I would save by not taking it to a different mechanic. “I was wrong” I was told my truck would be finished by Monday. Well, I got a call Monday saying that the part had malfunctioned and they had to order a new one and it would not be ready until the next day. Now here we are Tuesday, I just got off the phone with the same representative telling me that the part did not come in today, and maybe it will arrive tomorrow. Now in their defense they did give me a free rental while they have my truck. My business is my truck, I explained to him that everyday that they have my truck I’m loosing $700-$800 dollars. He than told me well we gave you a free rental. DID HE MISS THE POINT WHERE I SAID I USE MY TRUCK TO HAUL THINGS... I would understand if they gave me a truck rental to replace the truck I have so I can still make a living.. I’m so irritated More
This is the second vehicle we have purchased from Alfred. He is very professional, knowledgeable, friendly, honest and helpful. We highly recommend seeking him out for your next purchase. You won’t be dis He is very professional, knowledgeable, friendly, honest and helpful. We highly recommend seeking him out for your next purchase. You won’t be disappointed! More
Zachary sold us a great car and Bob in finance found us great financing! Excellent dealership! They did everything they said they would do to get us a great deal! great financing! Excellent dealership! They did everything they said they would do to get us a great deal! More