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Kayser Ford Lincoln
Madison, WI
817 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 817 reviews
April 12, 2019
Found my exact car I was leasing a different brand of car and wanted to get a new 2019 Ford Taurus at the end of the current lease, which was April 10, 2019. I talked t I was leasing a different brand of car and wanted to get a new 2019 Ford Taurus at the end of the current lease, which was April 10, 2019. I talked to Rick Baxter in December 2018 and we agreed on the specs. I have a winter home in Florida and went there in late December. In January 2019 I sent Rick an e-mail asking him to order the Ford Taurus with the specs I wanted so it would arrive by April 10th. Well, Ford had already shut off new orders for the Taurus. Rick hustled around and found a couple of choices on other dealer lots which were nearly identical to the specs I requested. He called and let me know what options were available. We agreed on one and he got it from the other dealer and held it there at Kayser for me until I returned in April. I really appreciated the way he stepped up to find the vehicle for me. He did a great job going over the features of the new car when I came to pick up. Thanks Rick. More
by Big Sedan Guy
Employees Worked With
Rick Baxter, Ryan Kutty
April 10, 2019
Purchased New Car Jeff Wells was top notch with helping us purchase a new Ford Explorer. He is very knowledgeable on all the features of the vehicle. Jeff also worked o Jeff Wells was top notch with helping us purchase a new Ford Explorer. He is very knowledgeable on all the features of the vehicle. Jeff also worked out the best deal for us. Highly recommended. More
by Tvl
Employees Worked With
Jeff Wells
April 06, 2019
Great coustomers services and fast financial processing Jeff Wells is a great sales man who keeps in touch with customers for any updated info , I was happy to purchase a vehicle from him and doing the fina Jeff Wells is a great sales man who keeps in touch with customers for any updated info , I was happy to purchase a vehicle from him and doing the financial paper process with Mr. Ryan. More
by kabrini
Employees Worked With
Jeff Wells, Ryan Kutty
April 05, 2019
bought new truck found what I wanted and took care of all our needs even when was a problem made by outside source. without a hitch. .highly recommend this dealershi found what I wanted and took care of all our needs even when was a problem made by outside source. without a hitch. .highly recommend this dealership to others and will be back when looking again for a truck! More
by F250
Employees Worked With
Nick Douglas, Jeff Wells, Ryan Kutty
April 05, 2019
when you need it fixed now and fixed right jessica was very helpful as was the rest of the staff,car was ready when promised,couldnt be happier clean and friendly waiting area +A jessica was very helpful as was the rest of the staff,car was ready when promised,couldnt be happier clean and friendly waiting area +A More
by ram3judge
Employees Worked With
Larry Bronte, Denny Marotz, Shawn Garza, Jessica Seblom
April 04, 2019
Car Purchase Beatriz Smith was excellent to deal with. She answered all my questions and gave a great demo of the new features on the Ford Escape Beatriz Smith was excellent to deal with. She answered all my questions and gave a great demo of the new features on the Ford Escape More
by Dennis W
Employees Worked With
Vik Lazdovskis, Beatriz Smith
April 04, 2019
Check up, oil change and tire rotation Larry Bronte is my "go to" guy. Always takes great care of my vehicles. I was however very surprised that an $87,000 car does not come with more than Larry Bronte is my "go to" guy. Always takes great care of my vehicles. I was however very surprised that an $87,000 car does not come with more than one free service visit. I think Lincoln is going the wrong direction by dropping the coverage I had with previous Lincolns I have bought. More
by mike1949
Employees Worked With
Tim Douglas, Rick Baxter, Rory Tomlinson, Larry Bronte, Alfred Hall Jr. , Vik Lazdovskis
April 04, 2019
Excellent Salesman & Service Department.Department Alfred has been an excellant sales person now & with previous vehicles we have purchased from Kayser. Shawn in Service has always been a great part o Alfred has been an excellant sales person now & with previous vehicles we have purchased from Kayser. Shawn in Service has always been a great part of our experiences at Kayser. More
by Cargirl:Al
Employees Worked With
Alfred Hall Jr. , Vik Lazdovskis
April 03, 2019
Blessed and Valued Experience Plenty of consideration for this purchase. This team was helpful through out all the questions and concerns. Alfred, by far is the most hands/mind on Plenty of consideration for this purchase. This team was helpful through out all the questions and concerns. Alfred, by far is the most hands/mind on the Lincoln that I have seen in the car buying experience - his careful and mindful focus of each customer is obvious. Safe and secure sale that day -- both inside and outside the sales floor. Thank you. More
by NLincoln2019
Employees Worked With
Shawn, Mike and Victor, Alfred Hall Jr.
April 02, 2019
Great people From the start to finish all the people at Kayser Ford Lincoln were great, and fun to work with. I will go back again for my next service. From the start to finish all the people at Kayser Ford Lincoln were great, and fun to work with. I will go back again for my next service. More
by Koz
Employees Worked With
Larry Bronte, Chad Borst
