
Kayser Ford Lincoln
Madison, WI
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Great place to buy a car I found a used Escape online and requested information. Dennis Balczewski quickly contacted me via email, phone, and text. We set up a test drive and I found a used Escape online and requested information. Dennis Balczewski quickly contacted me via email, phone, and text. We set up a test drive and Dennis showed us the vehicle and made sure we were comfortable with all of its features before letting us test drive it. We decided to purchase the vehicle and Dennis was awesome in helping us understand the vehicle's history and compare some others like it. Financing was breeze as well. Tony helped make sure we got the best rate and walked us through all of the options for warranty, gap coverage, etc. It was a great experience from start to finish and I would highly recommend Dennis and the team at Kayser Ford Madison! More
2015 Silverado Was an Awesome experience purchasing a 2015 Silverado from Kayser Ford. Dennis Balczewski did an awesome job explaining the vehicles history and makin Was an Awesome experience purchasing a 2015 Silverado from Kayser Ford. Dennis Balczewski did an awesome job explaining the vehicles history and making sure I was making the best decision for my next truck. He even took the extra step to call me and see if I wanted the old tool box I had left on the previous truck that I had traded in. All in all it was a great experience and would definitely recommend buying a vehicle from Kayser Ford. Ask for Dennis! More
KAYSER FORD MADISON ROCKS!! Mt '18 F150 is the 7th vehicle I have purchased w/ Kayser Ford Madison WI. Before this purchase, I checked with several Ford dealership throughout th Mt '18 F150 is the 7th vehicle I have purchased w/ Kayser Ford Madison WI. Before this purchase, I checked with several Ford dealership throughout the state and choose Kayser due to my statements below: They are very knowledgeable , good communicators and they back up what they say when it comes to taking care of you & your vehicle , post sale. Their service dept is the best. I highly recommend Kayser Ford,, anywhere in the state where they are located. Shawn Fischer Madison WI More
Awesome Dealership with great service and personnel It all started by E-Mail. Beatriz Smith quickly responded and invited has to test drive. We went the 2018 Edges the one we wanted was already sold s It all started by E-Mail. Beatriz Smith quickly responded and invited has to test drive. We went the 2018 Edges the one we wanted was already sold so we looked at new. When didn’t see what my wanted. They arranged a dealer trade. But when the car was damaged they got a different Edge with a lot more options and Sales Manager Mike discounted the car. That car had slight damage on bumper so Mike lent us a new car to drive while they replaced the bumper. I was so impressed I decided to purchase a new Ranger, when one could not be found they helped me order one I will definitely recommend this dealership. They believe in treating people like family. More
Great Service Staff! I had a recall on my Edge for the airbags. Making the appointment was super easy, the staff was knowledgeable and friendly. The tech that did the wo I had a recall on my Edge for the airbags. Making the appointment was super easy, the staff was knowledgeable and friendly. The tech that did the work, Jeff, was super helpful with all of my questions. He even gave me a few pointers on my car maintenance and routines. Will absolutely go back for all of my needs! More
Warranty work Was easy to schedule an appointment for repair covered under warranty and recall. I anticipated it would take few days but got everything was complete Was easy to schedule an appointment for repair covered under warranty and recall. I anticipated it would take few days but got everything was completed the same day. Nice job! More
evaluation Salesman was friendly. Kayser was substantially high when was first bid then got in line with there competitors. I wanted to buy locally so I just nee Salesman was friendly. Kayser was substantially high when was first bid then got in line with there competitors. I wanted to buy locally so I just needed a reason. Competitive prices and good service got the job done. Ron Krantz More
Maintenance and Collision I had purchased a 2012 Ford Fusion from a different dealership other than Kayser Ford. I took my fusion to Kayser for any maintenance that needed to b I had purchased a 2012 Ford Fusion from a different dealership other than Kayser Ford. I took my fusion to Kayser for any maintenance that needed to be done. The employees in quick lane always replace things that actually need to be done and have never tried to sell me unnecessary work. The Fusion I was taking to Kayser for maintenance was unfortunately in an accident. My car was then towed to Kayser. Sean in Collision was always super nice when I had questions about the estimate getting done on my vechile. They had my estimate done and to my insurance under 2 days. Since the fusion I had been taking to Kayser got totaled out, I purchased a Lincoln MKZ. I'll be taking my Lincoln to Kayser for all future maintenance. More
car service Very friendly and caring customer service. Excellent car expertise. Very good advice and prompt service. I have been your customer for many years n Very friendly and caring customer service. Excellent car expertise. Very good advice and prompt service. I have been your customer for many years now and have always been satisfied with Kayser. More