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Kearny Mesa Toyota
San Diego, CA
455 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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455 Reviews of Kearny Mesa Toyota
June 11, 2024
Some time ago, I took my 2016 FR-S in for its 60k mile service, which includes a tune-up/spark plugs. Immediately I noticed what would later be diagnosed (at cost) as a misfire due to a cracked spark plug service, which includes a tune-up/spark plugs. Immediately I noticed what would later be diagnosed (at cost) as a misfire due to a cracked spark plug. This at one point caused a check engine light, though allegedly no codes were read by techs. I didn't immediately return the vehicle because I foolishly trusted that this dealership wouldn't return my car to me with such an obvious defect in general, let alone one they themselves created. Six thousand miles later, well ahead of the service interval, the misfire was noticeably worse, and a rattle from the engine developed. That is when this dealership charged me $1,000 for the privilege of diagnosing and fixing the issue of the faulty spark plug, and they want a further ELEVEN THOUSAND simply to diagnose the rattle. At this point, I wouldn’t trust this dealership to replace a light bulb in my house without starting an electrical fire. I’m so disgusted not just with this dealership, but with Toyota as a company at this point, I will gladly forgo the Toyota Care perk of my 22 Camry and take my business elsewhere if it means never having to give these frauds another penny. More
by Andrew Dojan
Employees Worked With
Maria Spina
May 28, 2024
This staff; Sina and Yahiara are very excellent in doing their job. Even after purchasing they make time to follow up with me. Staff Sina is very approachable and accommodating when it comes to my inquiry a their job. Even after purchasing they make time to follow up with me. Staff Sina is very approachable and accommodating when it comes to my inquiry as well. They make a great part of Toyota team. More
by Herbie
Employees Worked With
Sina and Yahiara
May 23, 2024
teresa and All the stuff are very helpful My experience are awesome! Thank you so much and I will recommend a friend or a family to come Kearny Mesa dealership in San Diego! are awesome! Thank you so much and I will recommend a friend or a family to come Kearny Mesa dealership in San Diego! More
by abrenasm
Employees Worked With
Teresa, Maria Spina
April 02, 2024
Average inventory, friendly and pleasant sales person and very condescending financing staff. I was even told by a financing staff that he “could care less” whether or not I buy a car from them. very condescending financing staff. I was even told by a financing staff that he “could care less” whether or not I buy a car from them. More
by DD2024
Employees Worked With
Teresa Aguilar
March 02, 2024
Our salesman was Rico Bundalian. He had the best personality and was so great to work with. We will definitely refer and go back for future purchases/leases He had the best personality and was so great to work with. We will definitely refer and go back for future purchases/leases More
by aljmrqz
Employees Worked With
Rico Bundalian
