Keeler BMW

Did not provide an oil change when I bought the car. Brought it back in and they said they did the oil change when in fact they did not. I had a problem with my Idrive screen when I purchased the vehic Brought it back in and they said they did the oil change when in fact they did not. I had a problem with my Idrive screen when I purchased the vehicle. They said they replaced something, I continued to have problems, then they told me it was another issue and I was quoted $2,000 to fix the problems. I think these people are xxxxxxxx and I stick by that. I've considered small claims court because I have all the documents proving my case and when my issues began, but I just haven't had the time to execute the process. More

Good experience. Friendly, knowledgable, willing to work on price. Good follow up and post purchase support. Always takes ownership for following up on questions or open items on price. Good follow up and post purchase support. Always takes ownership for following up on questions or open items More

Drew was extremely patient with multiple changes in vehicles requested. He has emailed and called several times to check in and is always available when I have called with questions/concerns. vehicles requested. He has emailed and called several times to check in and is always available when I have called with questions/concerns. More

I loved Keeler the way the handled from my first visit till I got my BMW X3. Riaz is great guy to work with. He knowledgeable and friendly. He even keep in touch even after you bought your vechicle. Excel till I got my BMW X3. Riaz is great guy to work with. He knowledgeable and friendly. He even keep in touch even after you bought your vechicle. Excellent service !! More

I have had nothing.but a frat experience with Keeler Motors. And, I am convinced that BMW is truly the Ultimate Driving Machine! Tears ago I purchased Hondas from Keeler and we had good service, but I Motors. And, I am convinced that BMW is truly the Ultimate Driving Machine! Tears ago I purchased Hondas from Keeler and we had good service, but I think it has greatly improved since the '80's. I would recommend Keeler to anyone looking for a new or used car. My salesman was Riaz, he's a genuine guy and easy to talk with! More

I had a great experience buying my first bmw with riaZ.. He was very professional and helped out a lot trying to reach a good price for me. I def recommend anyway looking for a new or used bmw to ask for hi He was very professional and helped out a lot trying to reach a good price for me. I def recommend anyway looking for a new or used bmw to ask for him and stop at keller bmw in Latham,ny More

went to march sidewalk sale with fiance and while we were there we met Drew, he was so full of energy and very knowledgeable about the vehcials even though he works with BMW he knew about the used cars like there we met Drew, he was so full of energy and very knowledgeable about the vehcials even though he works with BMW he knew about the used cars like the nissan and the two hondas I looked at. He was so friendly its like we, had know him from someplace else and we were just meeting an old friend. He did a fantastic job letting me test drive the cars and really getting a feel for which car would be better for me, and then talked about the process of taking a loan out and said that they are very good with getting everyone aproved,. we taled for hours and never felt like he was in a rush, we got to know about his two dogs kevin and Burt who are very important to him. I can not say enough good things about Drew and I would not go anywhere else to purchase another vehical unless drew was my salesman. More

Drew was very generous with his time and knowledgable about BMW. Spent a lot of time with us going over the details of our car. We would highly recommend working with him about BMW. Spent a lot of time with us going over the details of our car. We would highly recommend working with him More

Great purchase experience. Good customer service, friendly staff, fair pricing, good information sharing. Would recommend both the salesman and dealer and will make future Keeler purchases. friendly staff, fair pricing, good information sharing. Would recommend both the salesman and dealer and will make future Keeler purchases. More

My salesman was Drew McKeough. Drew is a knowledgeable, relaxed, no pressure guy who shows you what you want to see. You feel that he is there for you and wants to make sure you select the right car. He relaxed, no pressure guy who shows you what you want to see. You feel that he is there for you and wants to make sure you select the right car. He knows his cars and all the amenities. Most salesman sell you the car and then you never hear from them. Not true for Drew, he follows up with periodic emails to make sure you are still happy with your car. I didn't come to Keeler because of Drew McKeough but I will return to Drew for my next car. More