Keeler BMW

Snow White Part Deaux Just took possession of. 2017 BMW X3 28i - traded in my 2008 X3!!! Bruce Gardner is just one of the reasons I am delighted to think of "Keeler as my d Just took possession of. 2017 BMW X3 28i - traded in my 2008 X3!!! Bruce Gardner is just one of the reasons I am delighted to think of "Keeler as my dealer." More

Great dealership great people who work there My first BMW and I have to say the folks at keeler made me a believer. Thank you Ashely for the great car I am certainly coming back for another. My first BMW and I have to say the folks at keeler made me a believer. Thank you Ashely for the great car I am certainly coming back for another. More

Excellent Sales Experience I just bought a slightly used 535 XI from Keeler. The car is great as was my dealer experience. This is the third car I've bought from Keeler and I'd I just bought a slightly used 535 XI from Keeler. The car is great as was my dealer experience. This is the third car I've bought from Keeler and I'd buy there again in the future. Our salesperson (Hank Borelli> was terrific; low key, patient and helpful. More

Purchase I spoke to 3 dealers and Keeler did the right deal and made the whole process very easy - financing, title in and VT tags and pick up. I spoke to 3 dealers and Keeler did the right deal and made the whole process very easy - financing, title in and VT tags and pick up. More

poor and incompetent customer service I called 3 times never got threw to the correct department 1st phone call I was hung up on, 2nd phone was transferred to Mercedes keller when I have a I called 3 times never got threw to the correct department 1st phone call I was hung up on, 2nd phone was transferred to Mercedes keller when I have a bmw and the receptionist was rude in that department as well and third time I was sent to voicemail .. ill just take my business elsewhere More

Condescending and indifferent to customers I've had my X1 for over 3 years and generally the service has been okay...a non event. However, my last visit to Keeler was one of the worst customer I've had my X1 for over 3 years and generally the service has been okay...a non event. However, my last visit to Keeler was one of the worst customer service experiences I've had since moving out of NYC 20 years ago. The representative was condescending and indifferent to my concerns. When I escalated my concerns to the service manger, he too was indifferent. I then called BMW of North America and they just gave me the run around for one week and nothing was resolved. This was my first and last BMW. More

Extremely poor service experience I don't mind paying $135/hr. for service but they returned my car with grease on the carpet and dirty fingerprints on the door panel All this after a I don't mind paying $135/hr. for service but they returned my car with grease on the carpet and dirty fingerprints on the door panel All this after a $3,200 repair bill. These people have no respect for other peoples property.This place is a complete ripofff and I will never return. Am going to buy a new Lexus and hopefully a better service experience. Also, they never advised me of an airbag recall. These people are terrible.BEWARE! Fool me once shame on you,fool me twice shame on me. More

Disappointing and shady business A few months back my husband and I went in to look at a certified used 328i. When going through pricing/trade in value they said they would give us 3 A few months back my husband and I went in to look at a certified used 328i. When going through pricing/trade in value they said they would give us 3k less than the kbb value for our vehicle and then the monthly payments turned out to be 40k for a 25k car. Even factoring in interest rates (which we have great credit) the math did not make sense. The sales rep Riaz was unprofessional, shady and tried to come up with special "deals" that were equally as shady. Today I asked if a car was still available on an online chat with Shawanda. She would not let me know if a car was available but insisted that I need to have a sales rep let me know. When I told her I had a bad experience with the Keelers reps and just wanted to know if the car was available she was again rude, condescending and unprofessional. I should have known from the first visit that it is not a place to do business. I will not give them my business and will let all of my friends and family know about this experience. More

First Experience @ Keeler BMW Dealership!!! My 1st experience @ the Keeler BMW Dealership went very smoothly from the onset, to the signing of the contract. I attribute this positive transactio My 1st experience @ the Keeler BMW Dealership went very smoothly from the onset, to the signing of the contract. I attribute this positive transaction to Riaz Yacob. He spent over 3 hours, explaining every detail of the 320i xdrive and the 328i xdrive. I was able to test drive both vehicles....big decision!! Riaz Yacob was so very patient, extremely knowledgable about The Ultimate Driving Machine, and Always professional!!!! I was also impressed with the professionalism of every employee and manager, with whom I met throughout the course of my transaction!!!! I Love my blue sapphire, beige interior, 320i xdrive BMW 😊😊😊😊 Thanks again, Riaz More

RIPOFF! at closing---go elsewhere At the closing the sales manager ( don't remember her name) rattled off about 6 extra insurance packages (chip & dent, glass, etc. including tire At the closing the sales manager ( don't remember her name) rattled off about 6 extra insurance packages (chip & dent, glass, etc. including tire insurance totaling 1/3 of purchase price!) I would have bought the tire insurance alone (replacement tires cost $300-$400 each & there is no spare tire). I had to buy the entire package $7500 or nothing. Of course the salesman said nothing about extra costs before. The other BMW dealer would have sold me tire insurance without all the extras. Don't buy at Keeler BMW. Go elsewhere. More