
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Two reasons I purchased my new vehicle through this dealership: 1) I purchased my previous vehicle from Keffer Chrysler Jeep Dodge Ram in 2002 and had it serviced there all through my 11 years of ow dealership: 1) I purchased my previous vehicle from Keffer Chrysler Jeep Dodge Ram in 2002 and had it serviced there all through my 11 years of ownership. My best service was provided by their representative Richard Hunter. Outstanding!!! He is the main reason for my purchasing another vehicle from this location. There is not a more caring, personable, attentive, trustworthy nor diligent service representative around town. 2) I purchased my new vehicle through Julius Tindell. I had researched different dealerships throughout both North and South Carolina over a four month period. Julius is a no high pressure, knowledgeable and caring salesman who was able to provide to me not only the best vehicle that met my every need and more, but a vehicle at the best price. His patience with me and his determination to make me the most satisfied customer goes beyond words. Having gotten 11 years out of my past vehicle, I'm looking forward to at least that or more out of my new one with continued service needs provided by Keffer Chrysler Jeep Dodge Ram. More
Stopped in one day driving by to take a look at a new wrangler. Leo met me at the door and really took the time to make me feel comfortable with the whole process. He worked hard to find the exact Jeep wrangler. Leo met me at the door and really took the time to make me feel comfortable with the whole process. He worked hard to find the exact Jeep I wanted with all options, color, etc. He also was able to get me a very good deal and really leaned on the finance guys to make sure I wasnt missing any rebates, specials, on incentives. I would recommend anyone who is looking for a new chrysler jeep or dodge to contact Leo if you want a hassle free buying experience and an unbeatable deal. More
I have to be careful because I’m convinced that anytime I I have to be careful because I’m convinced that anytime I visit Leo at Keefer, I'm leaving with a new vehicle. Service, price, selection and custome I have to be careful because I’m convinced that anytime I visit Leo at Keefer, I'm leaving with a new vehicle. Service, price, selection and customer service after the sales is great. My wife and I have truly found a dealership that we can depend on for many years to come. Special thanks to Leo for his attention to detail and awesome customer service. More
I had a great experience buying the car that I've wanted for years. Willie had great customer service skills and was very prompt when returning my calls and getting me the information I needed. I had wanted for years. Willie had great customer service skills and was very prompt when returning my calls and getting me the information I needed. I had shopped around at several other dealerships and did not purchase a car because these qualities were missing. I would recommend my friends to the dealership just because of the experince I recieved when dealing with Willie. Thanks A million Willie! More
For my first car buying adventure I could not be happier with the customer service and experience I had at Keffer, and espically with Willie. He was very knowledgable and flexible. I did not feel pressured with the customer service and experience I had at Keffer, and espically with Willie. He was very knowledgable and flexible. I did not feel pressured and Willie worked with me, making me comfortable, and tailoring my experience and purchase to fit my budget, not the dealerships. I would and will definitely recommend Willie Hailey and Keffer - Chrysler Jeep Dodge to any of my friends and family. More
Over the years we have bought 4 new cars from the Keffer dealership. The last was a Jeep Patriot. We selected a couple of them on line and asked Julius Tindell to have them ready to test drive. When we g dealership. The last was a Jeep Patriot. We selected a couple of them on line and asked Julius Tindell to have them ready to test drive. When we got to the showroom, they were both ready. Within 30 minutes we had an acceptable trade-in value and a fair price for the overall transaction. Julius made the purchase easy and enjoyable. We have also had all of our service work done at Keffer. Richard Hunter has taken excellent care of us and we have nothing but praise for the Keffer sales and service departments. JC & Lucrecia Rousseaux More
The two Mats were very professional. Mat Knight was such a good diplomatic salesman that I bought a new Chrysler 300. He also drove it to my home and proceded to educate me to the workings of the controls. a good diplomatic salesman that I bought a new Chrysler 300. He also drove it to my home and proceded to educate me to the workings of the controls. More
The best experience ive ever had at a dealership.Brandon was very friendly and helpful they didnt waste my time thats very important to me. I would recommend them to anyone.Thanks guys!!! My son is extremel was very friendly and helpful they didnt waste my time thats very important to me. I would recommend them to anyone.Thanks guys!!! My son is extremely happy. More
Worst New Car Buying Experience - I would not recommend this dealer to anyone. I purchased a brand new 2013 Jeep Wrangler Sahara with almost 0 miles from Keffer. 2 months later, a small crack in the front this dealer to anyone. I purchased a brand new 2013 Jeep Wrangler Sahara with almost 0 miles from Keffer. 2 months later, a small crack in the front fender showed up- i found out that my brand new Jeep had been wrecked on Keffer's Lot and they covered it up. There was a carfax record of the damage as well. I tried to talk to the dealership and Frank Cruz and his General Manager of the dealership told me "yes it was wrecked, but they do not have to disclose anything to me" thye said it was NC law and they did not have to tell me about the damages. They offered to trade in the vehicle and offer me what it was worth without the wreck- but that price was thousands too high with interest rates higher than any competitor. This was the second vehicle I purchased from them and i will never go back. they are dishonest and untrustworthy- i even asked ho to contact the owner to talk with him and they refused to provide information. they told me i could look it up myself. More