
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I normally do not write a review about much but after buying my new Jeep I thought everyone should know what kind of exsperence I had. The jeep that I wanted was not on the lot and I was set on getting buying my new Jeep I thought everyone should know what kind of exsperence I had. The jeep that I wanted was not on the lot and I was set on getting that specific one. Chris took it appon himself with the help of his bosses to find the one that I wanted. They spent days talking with other dealerships to find the one I wanted. I finally got it, and I love it! I would recommend that if you are looking for something specific, come here and they will do everything they can to get you what you want. More
Chris Kimble helped us from the time we got there to look at vehicles and was knowledgeable of the car we were interested in. We have had great customer service with Chris. The one thing I am not totally p at vehicles and was knowledgeable of the car we were interested in. We have had great customer service with Chris. The one thing I am not totally pleased with are the lights on the car, I feel that there is a blind spot on the passenger side, was told that lights are to specs. More
We recently purchased a 2013 Jeep Grand Cherokee, working with "Leo" Nasralla. What impressed both my husband and myself with Leo was, he was very thorough, very courteous, and most of all, extremely atten with "Leo" Nasralla. What impressed both my husband and myself with Leo was, he was very thorough, very courteous, and most of all, extremely attentive to us from our first initial handshake, until the close of the sale. Leo, was very knowledgeable and was very helpful in helping us achieve a price we were comfortable with for our son's first car. We have only had the car a few weeks and Leo has called several times to check on our new car and to make sure everything is going good with the car and to see if we have any questions. Now that is CUSTOMER SERVICE!!! Leo truly made our car buying experience a happy one and I would highly recommend to you if you are looking to buy a Keffer car, ask for "Leo". You want be dissappointed!!! More
Keffer Jeep has a very friendly staff who made the whole process easy and painless. They had the vehicle I wanted at the price I could afford and made securing financing simple. process easy and painless. They had the vehicle I wanted at the price I could afford and made securing financing simple. More
Am currently driving my fifth Jeep Grand Cherokee and absolutely love it! Keffer's dealership has been my go-to for both New Car Purchases and/or Leasing---and Julius Tindell is my go to Sales Rep! The absolutely love it! Keffer's dealership has been my go-to for both New Car Purchases and/or Leasing---and Julius Tindell is my go to Sales Rep! The relationship is based on excellent service, timely sales/leasing process and follow-through. Julius goes the extra mile to provide purchase options, financing and also upgrade features as incentive. I always visit to preview and walk away with a new vehicle. Also the only Service Center I frequent with my new Jeep(s), Keffer's service department provides quality service at a good value. More
The great service that I received from Julius Tindell from the time that I requested information on-line to the delivery of my vehicle was exceptional. He was very professional and did not pressure us i from the time that I requested information on-line to the delivery of my vehicle was exceptional. He was very professional and did not pressure us into a purchase (which I enjoyed). I love my new car and Keffer will be the first place I come to when I am ready to purchase another car. Keep up the exceptional work. More
Willie did a great job answering all my questions and I would ask for him again on my next car I buy. He is very easy to work with and goes out of his way to give me the right option! would ask for him again on my next car I buy. He is very easy to work with and goes out of his way to give me the right option! More
As a Jeep owner, I went into Keffer for some service on my old Jeep. While there I looked around the showroom and decided that I really liked the Jeep Wrangler Unlimited, but it wasn't until six months la my old Jeep. While there I looked around the showroom and decided that I really liked the Jeep Wrangler Unlimited, but it wasn't until six months later that I started getting serious about making a purchase. Brandon Melendez was there the whole way, at times contacting me with a no-pressure check on my status. When I was finally ready to make a purchase he looked all over the southeast for what I wanted. I had a very specific set of options that I was looking for. Ultimately he ordered my Jeep from the factory and I was updated throughout the process via email by Jeep. What really set Keffer apart from other Jeep dealerships that I talked to was there attention to detail, specifically, their willingness to order and very fairly price some aftermarket wheels, tires, and a lift kit - give me credit towards that purchase based on a credit for the factory wheels - and install all of it before I picked up the final product. I felt like I had made the perfect purchase and without any hassles. Brandon provided tons of assistance with selecting many of the options that I ultimately chose. He was fantastic throughout the selection process, offering expert advice, and coordinating with the Keffer parts department/manager to narrow down exactly what I wanted. After driving my new Jeep for a couple weeks now, I wouldn't change a thing and could not recommend a salesman any higher to future customers. Kudos to Brandon and Keffer for making the sales process so smooth and enjoyable. Thanks. More
Dealt with Leo - I live in Dallas, my son lives in Charlotte, called and was transferred to Leo..Due to the location situation and the limited time frame getting a new car - Leo came through with flyi Charlotte, called and was transferred to Leo..Due to the location situation and the limited time frame getting a new car - Leo came through with flying colors. I talked to him one day and the next day my son met with him and came home with a new car. He had the numbers and did not go over - I felt he respected my son. Definitely exceeded my expectations. Also, I received a call from Joe Williams stating he would be the backup in the event Leo was busy. Very impressed with the dealership, great follow-up, personable and professional. Leo is not the "typical car salesman"! Would definitely recommend Leo and this dealership! More