Keffer Chrysler Jeep Dodge Ram

My sales experiance at Keffer was phenomenal! Mike was professional and super helpful; before, during, and after I bought my car. He even came into work on his day off to hand me the keys! As embarrassing professional and super helpful; before, during, and after I bought my car. He even came into work on his day off to hand me the keys! As embarrassing as it is to admit, a couple days after driving my beautiful new car, I went to buy gas. I for the life of me, couldn't find the gas release button. I called Mike Maus on his cell phone and he told me where it was. I felt respected and taken care of throughout the process. Mike followed up with a handwritten thank you note, his mother but be so proud! More

Mike helped me all the way into the purchase of a used 2009 BMW 328i... I first came into the dealership to test drive a Chrysler 200 and it wasn't the right car for me. Mike did something that I apprecia 2009 BMW 328i... I first came into the dealership to test drive a Chrysler 200 and it wasn't the right car for me. Mike did something that I appreciate at the dealer level, he understood I didn't like the car and didn't try to hard sell me on something that wasn't right... this proved to be the selling point for me, and I knew I was coming back to this guy for my next car purchase, I waited out the market till that BEAUTIFUL blue BMW came in on trade and he and his dad (Joe) helped me all along the way and we're extremely transparent throughout the entire deal. I appreciate them for their hard work, commitment, and overall friendliness. The motto "The Family Store" is true, and I would recommend this dealership to anyone who is in the market for a CJDR or used car. Stephen F. More

Julius TIndell was very knOwledgeable and helpful. He went the extra mile to make the deal. I highly recommend him and the dealership. Always answered his cell or voice mails went the extra mile to make the deal. I highly recommend him and the dealership. Always answered his cell or voice mails More

Wouldnt buy from anybody else. Julius has been my go to guy for new and used cars for 9 years. The dealership out ranks most of the jeep dealerships that I have been to. guy for new and used cars for 9 years. The dealership out ranks most of the jeep dealerships that I have been to. More

I typically dread making large purchases, not because I don't enjoy new things...because I do not care for salesmen. I loathe the high pressure, let's make it work, what's it going to take to put you in t don't enjoy new things...because I do not care for salesmen. I loathe the high pressure, let's make it work, what's it going to take to put you in this thing, you don't really know what you're looking for, we can make it happen "sales-ma-fication" that goes on when you make a large purchase. I was pleasantly surprised when I didn't encounter that at Keffer. The sales staff was there to answer my questions and show me vehicles but I wasn't held captive. We had narrowed down our search to three manufacturers. They gave me the leeway to look and weigh the options without "trying to put me in that car" before I left. I actually made two visits before I scheduled a test drive. Once I decided to move forward with the purchase of a 2012 Grand Cherokee, they LISTENED to what was important to me and made every effort to find the vehicle "I" wanted, rather than pushing me towards an inventory vehicle. How refreshing! I don't think I had to roll my eyes one time. Working with Michael Turner and Willie Hailey was GREAT. They were both professional, positive and pleasant. Although I know it isn't the case, they made me feel like I was their only customer. As a Director of Client Services in my professional life, I am a very tough cookie when it comes to missed-customer-service-opportunities. I have NO complaints with the Keffer Team. These guys were top notch. They kept me well informed of each stage in the car buying process. The only surprise... was how smoothly this large purchase went. I have already recommended them to a few friends in the market for new vehicles. More

Wasovercharged on oil change and when i recieved my vehicle the oil cap wasnt on oil was everywhere. not friendly at all and was just overall bad experience. this was fourth visist which all visits hav vehicle the oil cap wasnt on oil was everywhere. not friendly at all and was just overall bad experience. this was fourth visist which all visits have been about the same More

Amazing staff! Everyone went above and beyond to ensure quality service and customer satisfaction. By far, the best car buying experience i have ever had. quality service and customer satisfaction. By far, the best car buying experience i have ever had. More

Mike helped me with every aspect of my jeep purchase! He really is 'full service' ;) I will go back to keffer (and mike) for all my needs really is 'full service' ;) I will go back to keffer (and mike) for all my needs More

Our experience with Keffer Jeep was excellent. Our salesperson, Matt Nichol, was extremely professional and very straightforward with the information needed to complete the transaction. From the time salesperson, Matt Nichol, was extremely professional and very straightforward with the information needed to complete the transaction. From the time we started our first discussion to the closing, we were 100% satisfied with the dealership. Sandy, our greeter, was particularly welcoming and was ready to assist in directing us. Donny, the Lot Manager, went above and beyond in helping us to transport our old vehicle (a lease turn-in) to the other dealership. We highly recommend this dealership if you are looking for a smooth, professional experience. More

After several different car dealership I had been to I stoped by Keffer Jeep. I must say it was the must unprofessional place I had been. I was greated by a young man by the name of Micheal. The only thin stoped by Keffer Jeep. I must say it was the must unprofessional place I had been. I was greated by a young man by the name of Micheal. The only thing he would say is "my dad is the boss so you will get a good deal" I am in the marketing business and this young man needs some training. I was looking at a new Durango and I was not willing to give my information. Like I said I was just looking. Wouldnt you know it in comes a mananger his Uncle so he tells me Frank. I was turned off at this point. Will never stop at this dealer or send any of my friends and family! This dealer needs major work. I did buy at Lake Norman and love my new Durango. More