Keffer Chrysler Jeep Dodge Ram

I hate that I have to go back I went here to look at two jeeps. I knew what I was looking for and the car salesman took me right to them. He really didn't have to sell much becaus I went here to look at two jeeps. I knew what I was looking for and the car salesman took me right to them. He really didn't have to sell much because I knew what I wanted. A few hours before I came to the lot I called to make sure they would match a TrueCar price. I was told they would. When it came time to buy, they told me they could not match that (wanted to run me $2000 more). It took talking to 3 people and almost walking out to finally get them to agree. Then, he wrote up all the paper work and it was for the wrong jeep (I only test drove one). It took about 3 times in total to get all the paperwork right. They did a pretty poor job detailing the car as well, to be honest, I don't think they did anything but vacuum it. I get that mistakes happen but the icing on the cake was, I was left with 80 miles left on the take and a very out dated uconnect system ($150 for the map update). I received an email from the sales manager and I promptly responded and never heard anything back. I gave them time to make it right. If I was an owner of a company, I would rather someone not write a review and reach out to me directly than get a poor review and not give me the chance to correct it. They don't seem too concerned about keeping me as a customer, or the 3 others in my family that are in the market for a car. More

Buyer Steer Clear! Forgery Alert I had purchased 3 vehicles in the last 2 years from Keffer Jeep, and thought well of them as my local Dodge Dealer BUT that ALL drastically changed i I had purchased 3 vehicles in the last 2 years from Keffer Jeep, and thought well of them as my local Dodge Dealer BUT that ALL drastically changed in January 2018!! Nate Conley was my sales guy , and he did a GREAT job at finding me what I wanted, and professionalism in that area. But after that, behind close doors ... the financing cockroaches creeped out, and INTEGRITY flew away. It is amazing to me the depth of Shadiness they went to here to save a few $$$, and even commit FORGERY!! Also, the Ownership /MGMT must be complicit with these ILLEGAL practices as they’ve done nothing to stop it, so it it must not be limited to certain parties! F for Forgery FAIL!! Heed the words here! More

Excellent Experience Justin Reissmann was wonderful!! He got us into the car we wanted at the price we needed. Entire experience was low pressure, and we guided the dire Justin Reissmann was wonderful!! He got us into the car we wanted at the price we needed. Entire experience was low pressure, and we guided the direction of the purchase. Would definitely recommend to anyone looking for a new vehicle. More

Professional, Informative, and willing to go the extra mile We were in the market for a new vehicle and found a vehicle that the Jeep Cherokee was on our list. Brandon and the team as Keffer Jeep were very help We were in the market for a new vehicle and found a vehicle that the Jeep Cherokee was on our list. Brandon and the team as Keffer Jeep were very helpful with test drives and getting us to a great deal on the vehicle that we purchased. Brandon was very professional and informative and was willing to go the extra mile for us and help us get a vehicle that met our needs. More

Jeep Cherokee thanks will I had a great experience very informative which was a great help. Thank you will for helping me get the jeep I wanted the process was easy. I had a great experience very informative which was a great help. Thank you will for helping me get the jeep I wanted the process was easy. More

Friendly and professional We were in the market for a 2018 Jeep Grand Cherokee, and we knew exactly the vehicle (color, options, etc.) that we wanted. We visited 3 Jeep dealer We were in the market for a 2018 Jeep Grand Cherokee, and we knew exactly the vehicle (color, options, etc.) that we wanted. We visited 3 Jeep dealerships and we were looking for the best price. Dealing with Brandon was easy and we received the best negotiated price from Keffer. Brandon did a great job on finding the exact vehicle that we wanted (with a number of additional options at no additional price.) It was a very easy and friendly process. More

Don't stick to their word I have never been to a dealership where the salesman was on phone during the test drive. The car sold itself and he did pretty much nothing. Not to me I have never been to a dealership where the salesman was on phone during the test drive. The car sold itself and he did pretty much nothing. Not to mention this is the only dealership to not keep their word when telling me they will do something. Was told "I'll see about getting you a 2nd key fob", and of course when I couldn't get in touch with them to follow up, I drive 2 hours to be told no we won't do that unless you pay for it. I will never buy another car from this unprofessional dealership. More

The Crown Jewels My wife and I hadn't purchased a vehicle in 15 years, but I must say that there are those in your employ, that made our experience somewhat different My wife and I hadn't purchased a vehicle in 15 years, but I must say that there are those in your employ, that made our experience somewhat different than in the past. The people at Keffer Jeep made a real impact on us. Sandy McKinney, Myles Handschu, Kevin Nelson, and Michael Turner are the crown jewels. Thank you for all the wonderful help in making our experience comfortable. Harold and Teresa Holsonback More

good service over all, could have been a little more informative about the features of the jeep and everything it can and can't do. Would be good to have a video over all, could have been a little more informative about the features of the jeep and everything it can and can't do. Would be good to have a video to watch and tell about service for new jeeps. When it needs its first oil changes etc. More