
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent Experience Justin Reissmann was wonderful!! He got us into the car we wanted at the price we needed. Entire experience was low pressure, and we guided the dire Justin Reissmann was wonderful!! He got us into the car we wanted at the price we needed. Entire experience was low pressure, and we guided the direction of the purchase. Would definitely recommend to anyone looking for a new vehicle. More
Professional, Informative, and willing to go the extra mile We were in the market for a new vehicle and found a vehicle that the Jeep Cherokee was on our list. Brandon and the team as Keffer Jeep were very help We were in the market for a new vehicle and found a vehicle that the Jeep Cherokee was on our list. Brandon and the team as Keffer Jeep were very helpful with test drives and getting us to a great deal on the vehicle that we purchased. Brandon was very professional and informative and was willing to go the extra mile for us and help us get a vehicle that met our needs. More
Jeep Cherokee thanks will I had a great experience very informative which was a great help. Thank you will for helping me get the jeep I wanted the process was easy. I had a great experience very informative which was a great help. Thank you will for helping me get the jeep I wanted the process was easy. More
Friendly and professional We were in the market for a 2018 Jeep Grand Cherokee, and we knew exactly the vehicle (color, options, etc.) that we wanted. We visited 3 Jeep dealer We were in the market for a 2018 Jeep Grand Cherokee, and we knew exactly the vehicle (color, options, etc.) that we wanted. We visited 3 Jeep dealerships and we were looking for the best price. Dealing with Brandon was easy and we received the best negotiated price from Keffer. Brandon did a great job on finding the exact vehicle that we wanted (with a number of additional options at no additional price.) It was a very easy and friendly process. More
Don't stick to their word I have never been to a dealership where the salesman was on phone during the test drive. The car sold itself and he did pretty much nothing. Not to me I have never been to a dealership where the salesman was on phone during the test drive. The car sold itself and he did pretty much nothing. Not to mention this is the only dealership to not keep their word when telling me they will do something. Was told "I'll see about getting you a 2nd key fob", and of course when I couldn't get in touch with them to follow up, I drive 2 hours to be told no we won't do that unless you pay for it. I will never buy another car from this unprofessional dealership. More
I was lied to for three days For the past three days I have worked with the salesman at Kiefer jeep. First time speaking I told him I would not be financing here, I had a better r For the past three days I have worked with the salesman at Kiefer jeep. First time speaking I told him I would not be financing here, I had a better rate somewhere else. He checked with his finance and said they couldn’t match the rate. I work with him to get a bottom line price that I agreed upon and when we arrived at that number I went to get a loan slightly under the amount, willing to pay the difference in cash. When I returned they handed me the bottom line price and it was about $2000 more than the amount from this morning. I asked why the additional? They said that’s with the taxes and fees. I said, I thought that was in the bottom line on the price sheet you gave me this morning. So for three days Keffer Jeep had lied to me about the bottom line on their Jeep. I will never go to another Keffer Dealerahip. I have never not been showed the full out the door price when dealing with buying a car anywhere else. More
The Crown Jewels My wife and I hadn't purchased a vehicle in 15 years, but I must say that there are those in your employ, that made our experience somewhat different My wife and I hadn't purchased a vehicle in 15 years, but I must say that there are those in your employ, that made our experience somewhat different than in the past. The people at Keffer Jeep made a real impact on us. Sandy McKinney, Myles Handschu, Kevin Nelson, and Michael Turner are the crown jewels. Thank you for all the wonderful help in making our experience comfortable. Harold and Teresa Holsonback More
good service over all, could have been a little more informative about the features of the jeep and everything it can and can't do. Would be good to have a video over all, could have been a little more informative about the features of the jeep and everything it can and can't do. Would be good to have a video to watch and tell about service for new jeeps. When it needs its first oil changes etc. More
Frank to the Rescue! I arrived at the dealership knowing the VIN number of the car I wanted to buy, but couldn't find it on the lot. So I asked to speak to a sales associa I arrived at the dealership knowing the VIN number of the car I wanted to buy, but couldn't find it on the lot. So I asked to speak to a sales associate. The first sales person to meet with me only frustrated me. For some reason, he would not simply tell me whether that car was on the lot. Instead he kept asking me for information citing that this was a proven process. Thankfully, he (or maybe someone else in the dealership) sensed my frustration and sent Frank Camarda over to meet with me instead. Frank found the car I was looking for, answered my questions and was very helpful in making my car purchase quick and easy. It was a pleasure doing business with you, Frank. Thank you. More
Great Car-buying Experience I went to look at Jeeps recently. I stopped at Keffer on my way to another dealership. Kim Erickson met me with a smile in the Jeep lot. I told her wh I went to look at Jeeps recently. I stopped at Keffer on my way to another dealership. Kim Erickson met me with a smile in the Jeep lot. I told her what I was looking for, and she immediately knew of 2 vehicles that met my requirements. We test drive both and I was impressed- both with the Jeeps and with Kim’s knowledge of the Jeeps. She was very personable. We had a lot in common, we found, after just talking. Kim helped me throughout the complete purchase process, answering any questions and offering information. I would definitely recommend Kim Erickson and Keffer to my friends and family who may be interested in buying a new car- in fact, I already have! More