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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.7
1,464 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,464 reviews

May 02, 2015

Bought Dodge Journey from Riche I was very pleased to sit in with Riche and he was able to get straight to Business and let me know exactly where to begin to figure out how to meet m More

by marynync2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knight, Richmond Carter, Andy Bell
May 04, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to provide us with your positive feedback. Riche and Andy are a great part of our staff and they will be excited to read your review. At our dealership, we want to provide a friendly and professional atmosphere for all of our customers. Knowing we are doing a great job at this means a lot to us. Congratulations on your new car! We thank you for your business and look forward to seeing you back here at your next visit! Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

April 30, 2015

Comfortable Jeep Buying Experience We Justed wanted to reach out and express our gratitude towards Mark Dollard. He made our Jeep buying experience wonderful. He was very understanding, More

by pweaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dollard
May 01, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for this wonderful review and congratulations on your new purchase! It’s fantastic to hear that Mark provided you with a wonderful experience. We strive to keep our guests satisfied and we're glad this was achieved with you. We appreciate your recommendation and we look forward to serving you again in the future! We hope you enjoy your new Jeep! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

April 28, 2015

JPG used car. Hi, I was not expecting to purchase a vehicle that day, I just wanted to look around to see what they had. With the help of Joseph Garcia, I did fin More

by jpgny123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
Apr 29, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review of our dealership and congratulations on your purchase! It’s fantastic to hear that you were very pleased with Joseph and with the service you received from us. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

April 27, 2015

Great Experience I just wanted to express my gratitude for the patience and understanding of the Keffer staff. Joseph Garcia did a wonderful job at helping me find a c More

by Jennifer Pulgarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
Apr 29, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Jennifer, we appreciate the time it took for you to leave us this amazing feedback! We’re glad to know that Joseph did a wonderful job in assisting you during your purchase. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please come back and see us again in the future with anything else you might need. Take care! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

April 27, 2015

It was all good in the end My experience was a roller-coaster ride. It started out well when initially contacting my sales person...Willie Hailey...on delivery the vehicle was n More

by journeymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to provide us with your positive feedback! It’s unfortunate to hear about the initial difficulties you experienced but we’re glad to hear that things have been smoothed over by Willie. If there is anything more that we can do please come back and see us again. Take care! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

April 26, 2015

Purchase of Jeep Wrangler Sport Kim Erickson was our sales representative. She was wonderful. She knows the product line and when she needs support from other folks at the dealership More

by Olmerj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Maus, Kim Erickson, Andy Bell
Apr 28, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thanks so much for going out of your way to write this great review! Kim is a valuable member of our team and we’re glad to hear that she provided you with a pleasant experience from start to finish. We appreciate your recommendation and if there is anything more that we can do please come back and see us again. Take care! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

April 23, 2015

James' Chrysler 300 I was impressed with the service Kim provided. She was concerned about how I wanted things to be. She worked diligently to accommodate me in finding t More

by James 730
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kim Erickson
Apr 24, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thanks for your outstanding review, James! We're glad to hear that Kim, Will and the rest of our team were friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Congratulations on your new Chrysler! India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

April 23, 2015

Ram truck purchace I was looking for a new truck. Chris helped us work thru the process of ordering a new truck with the feature we needed to pull a toy hauler. He kep More

by CharlesP.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Preston
Apr 24, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Charles, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Chris and the rest of our staff were able to gain your trust in our business. We look forward to doing business with you again! India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

April 21, 2015

Great process - No hassle Kim Erickson made the process easy and painless. I knew what I wanted and tried to spend as little time as possible making a deal while getting the b More

by HPrentice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Erickson
Apr 22, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to provide us with your positive feedback! We are so very pleased that Kim could make your visit easy and painless, and we believe that's how every car buying experience should be. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

April 19, 2015

Bought a Jeep Compass Brandon was most helpful and informative. My goal was to get into something that saved me money and he was able to pull off a $70/month savings. Defin More

by Ness2629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Melendez
Apr 21, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review and for giving us helpful feedback. We’re elated to hear that Brandon has been helpful and informative during your visit. If there is anything more that we can do please come back and see us again. Take care! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

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