Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Wonderful Buying Experience Such a refreshing car buying experience at Keffer. No pressure. No slimy stalling tactics. No gotchas. Got a great used car at a great price. My wif Such a refreshing car buying experience at Keffer. No pressure. No slimy stalling tactics. No gotchas. Got a great used car at a great price. My wife and I are very satisfied customers! More
great guys Everyone here at keffer are really great. They understood my needs and got me to the cargo van I needed. Drove out the same day. Everyone here at keffer are really great. They understood my needs and got me to the cargo van I needed. Drove out the same day. More
Awesome Team at Keffer - Truck Store I purchased my new Jeep Grand Cherokee from Keffer and had a great experience! Nothing like a "normal" car dealership. My wife and I were very comfort I purchased my new Jeep Grand Cherokee from Keffer and had a great experience! Nothing like a "normal" car dealership. My wife and I were very comfortable at the dealership and ended up with a great deal on a great vehicle! Thanks to Myles, Brandon, and Tim in the Truck Store! These guys were awesome and very easy to work with! I'm loving my new Jeep! More
Awesome Buying Experience Heather was awesome! She worked really hard to make sure my experience was pleasantly and that I left the dealership with exactly what I wanted! Heather was awesome! She worked really hard to make sure my experience was pleasantly and that I left the dealership with exactly what I wanted! More
Overall, great experience for purchasing from out of state. Bought a GC SRT from Keffer Chrysler from out of state. Richie Carter was the main point of contact for the sales process. I rate making my first out Bought a GC SRT from Keffer Chrysler from out of state. Richie Carter was the main point of contact for the sales process. I rate making my first out of state auto purchase a 5/5 as far as interacting with Richie. Price was excellent. Contact was prompt and professional and very friendly. Richie even found me a less expensive deal for covered transport of the vehicle to my location. When the transport driver found a scratch on the rear spoiler, Richie had the spoiler replaced a brand new one within an hour and the SRT was shipped on time. Only critique was the registration and title clerk of Keffer Dodge. For whatever reason, the person responsible named Brittany was late with the processing. Couldn't get my license plate from the local DMV till a week later. Brought this to her attention 3 days before the temp plate expired. Richie expedited the procedure and the paper work was overnight shipped. Outside of that, would have given my experience with them 5 stars. I assume if I lived in NC where Keffer is located, the chance of having the license plate issue would be near nil. Overall, great expereince. Would definitely consider going back to Richie and Keffer again. More
Excellent Experience Coach Jones makes it so easy to buy a car over the phone. This is the second brand new car I have bought from him in the past two years. Coach Jones makes it so easy to buy a car over the phone. This is the second brand new car I have bought from him in the past two years. More
We love our Ram! We came into the shop and had awesome customer service from Kim Erickson. She gave my husband and I the best customer service we've ever received at a We came into the shop and had awesome customer service from Kim Erickson. She gave my husband and I the best customer service we've ever received at a dealership. Kim helped us find the truck we wanter, negotiated the price at a PERFECT rate, and treated us like family. We will be back! More
Super Star Service It gives me great satisfaction to recommend Robert Bruce. Robert is highly charismatic and has a terrific presence. More importantly, he thinks criti It gives me great satisfaction to recommend Robert Bruce. Robert is highly charismatic and has a terrific presence. More importantly, he thinks critically, reasons well and has all the instincts of a great service advisor. More
Second time customer - great experience AGAIN! I bought a Wrangler here two years ago. Did almost the entire transaction online, paperwork was ready for me to sign when I got there. This week I w I bought a Wrangler here two years ago. Did almost the entire transaction online, paperwork was ready for me to sign when I got there. This week I went back and traded in my Wrangler for a new Trailhawk. I had picked out the one I was interested in and set up an appointment for test drive. Kim Erickson was my salesperson. She was incredible, very personable, no pressure, low key. I knew what I wanted and what I was willing to pay, so it made the whole experience very easy. While buying a car often takes the better part of an entire day, I was in and out in about 2 hrs with a test drive. I HIGHLY RECOMMEND Kim, she made a normally unpleasant experience very easy! More
We love our JEEP! We had a great buying experience purchasing our new Jeep Wrangler at Keffer. The wife and girls love it. Everyone was helpful and answered all my qu We had a great buying experience purchasing our new Jeep Wrangler at Keffer. The wife and girls love it. Everyone was helpful and answered all my questions. I'm still waiting on my fancy hat that all the salesman were wearing. ??. Thanks for everything Willie. More




