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Keffer Hyundai
Matthews, NC
2,171 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,171 reviews
August 31, 2016
Awesome service. Had a great time dealing with Keffer for my new first car. Helped me getting good price and delivered my car on time. While I was struggling to get th Had a great time dealing with Keffer for my new first car. Helped me getting good price and delivered my car on time. While I was struggling to get the best deal, here I got a good deal as well as the same car which I wanted. Thanks. More
by Kripa
Verified CustomerEmployees Worked With
Margaret Keffer, Jenna Rolandini, Frank Wheeler
Helpful August 30, 2016
5th Time Buying from Keffer Hyundai Keffer Hyundai has always gone over and beyond for me and my husband! This time in particular I had the best experience with Margaret because I told h Keffer Hyundai has always gone over and beyond for me and my husband! This time in particular I had the best experience with Margaret because I told her everything I wanted before coming in so that when I got there all I had to do was sign the papers and drive my new Santa Fe home. Everyone was and always has been extremely nice and willing to help in anyway and that's why I always go back to Keffer Hyundai! More
by Jhelms
Employees Worked With
Margaret Keffer
August 30, 2016
Car Payment they are very nice to deal with they do not try and push anything on you they made the payment i needed i would recommend them too my family and frie they are very nice to deal with they do not try and push anything on you they made the payment i needed i would recommend them too my family and friend. More
by phylnic
Employees Worked With
Helio Gusmao, Marcus Robbins, Dan Faria
August 30, 2016
disappointing service after the sale - will never buy again My earlier review was too soon. I've been unable to secure the return of my $500 deposit. The auto invoice was incorrect when I took delivery. Ke My earlier review was too soon. I've been unable to secure the return of my $500 deposit. The auto invoice was incorrect when I took delivery. Keffer updated it to the net deal price. Neither the finance person nor I realized it didn't account for the deposit to stay on my credit card as originally planned. I was told the cash purchase deal would take 30 minutes. By the time I paid and realized I overpaid $500, I had been there 90 minutes and had to leave for a work meeting. I was told by a manager and the finance person they would take care of the return. 3 weeks later, no refund was made and my sales person says the only way to get it is to drive there in person. It is an inconvenience based on where I work. So I called and asked if they can just mail me the check. The salesperson calls me back and explains his manager wants me to drive there because that would be "less convenient for them" to cut a check since credit card and checking funds come from two accounts. I call back and leave a message but no response before they closed. Be prepared for big promises about quality and service before the sale. It is on you to make things more convenient for Keffer AFTER the sale. More
by Randall1
Employees Worked With
Gabriel Faria, Martin Harris
August 29, 2016
great service. pressure free dealings Received great service without the typical pressure associated with the purchase of a car. Fair deal on the trade. The whole experience was great. hi Received great service without the typical pressure associated with the purchase of a car. Fair deal on the trade. The whole experience was great. highly recommended More
by JeanE
Employees Worked With
Gabriel Faria, Martin Harris
August 28, 2016
Great job They're very professional I had a great experience I will recommend them to a friend and family .Because they did a great job and very nice people and They're very professional I had a great experience I will recommend them to a friend and family .Because they did a great job and very nice people and the place is very clean More
by kkwholmes
Employees Worked With
Not sure, Justin Michaud
August 28, 2016
Thank you! I came to the dealership knowing what I wanted. After looking at various options and testing driving the car, Lewis made it possible. Thank you! I came to the dealership knowing what I wanted. After looking at various options and testing driving the car, Lewis made it possible. Thank you! More
by jldill12
Employees Worked With
Lewis Gobble
August 28, 2016
Third time and never a complaint This was my third new car purchase at Keffer Hyundai and, as was the case every time before, I got a great deal and left feeling very satisfied. I ha This was my third new car purchase at Keffer Hyundai and, as was the case every time before, I got a great deal and left feeling very satisfied. I have worked with Helio Gusmao each time, and he makes sure that I can get the car I want at a price I can afford. My 2017 Elantra is everything you've read and heard about. I also want to mention how good the service staff is. I wouldn't take my car anywhere else. More
by JoeGrossman
Employees Worked With
Helio Gusmao
August 27, 2016
Best Trade In Experience I've Had Helio made the whole experience very easy and stayed late to ensure we left satisfied. He even came to my house to review features of the car 2 days Helio made the whole experience very easy and stayed late to ensure we left satisfied. He even came to my house to review features of the car 2 days later due to my hectic schedule and ensured my new Santa Fe was picked up to be cleaned and detailed. Customer service like this will definitely motivate me to be a long term Keffer Hyundai patron! More
by Chris_H
Employees Worked With
Helio Gusmao
August 27, 2016
Chris Wesley was Awesome Just wanted to say thank you to the staff. Chris Wesley you were awesome and it was a pleasure meeting with you. Thank you Kevin Just wanted to say thank you to the staff. Chris Wesley you were awesome and it was a pleasure meeting with you. Thank you Kevin More
by Thomasthe4th
Employees Worked With
Chris Wesley
