Keffer Mazda

Excellent Advice and Service We planned to purchase a car for a granddaughter who was visiting us in Charlotte. However, her home address is in Tennessee and she is in graduate sc We planned to purchase a car for a granddaughter who was visiting us in Charlotte. However, her home address is in Tennessee and she is in graduate school in Alabama. We preferred to title the car in her name but were uncertain about the best state in which to register the car and whether to jointly title the car. Chad Cowans insured that we fully understood the alternatives. He also expertly presented the models and various options. We finally decided on a Mazda 3, titled solely in her name and registered in Tennessee. We also received an excellent price. Everyone we dealt with, especially Chad, was very helpful without being pushy. My granddaughter and her grandparents could not be happier with the outcome. More

Great Experience!! Good information and very personable. Did not feel that dealer was attempting to "pull a fast one over me". Even assisted me with a GPS navigator!!! Good information and very personable. Did not feel that dealer was attempting to "pull a fast one over me". Even assisted me with a GPS navigator!!! More

Very professional and courteous. Didn't take too long to get the price I wanted with very polite and professional people. Liked the service department being adjacent to showroom. Al Didn't take too long to get the price I wanted with very polite and professional people. Liked the service department being adjacent to showroom. Although this dealership is not large, customers were greeted promptly and warmly. More

Amazing customer service Today I drive to the Keffer Mazda dealership a confused senior in high school not knowing a thing about cars except for the basics. Chadwick saw me wa Today I drive to the Keffer Mazda dealership a confused senior in high school not knowing a thing about cars except for the basics. Chadwick saw me walking in and greeted me right before I stepped into the building. It made me feel welcomed. I came to meet him and he helped me right down to the last minute and helped and gave lots of tips about the process an the car. He shared great customer service skills!! Continue to be great Chadwick!!! More

Made the deal Chad was extremely helpful as a source of information, personable, in treating you well and hearing the customer needs and budgetary concerns. If you Chad was extremely helpful as a source of information, personable, in treating you well and hearing the customer needs and budgetary concerns. If you do your homework he seems to negotiate a good deal and being patient through the process, as well as with training and prompt follow through. Always was skeptical on the new car buying experience but this was pretty smooth. Recommend him and thanks to Kenny Robinson (finance) for being patient through the evening to making transaction. All the best Chad and Kenny! BTW most of my friends were very impressed with the CX-9. I hope to have Cheers! More

Polite and Professional Chad, Randy and Kenny were great to deal with through my car buying experience. Chad was attentive and very considerate of my time as we worked throug Chad, Randy and Kenny were great to deal with through my car buying experience. Chad was attentive and very considerate of my time as we worked through the details of the purchase. I'd highly recommend the dealership to anyone considering a Mazda. More

Great car buying experience!! Yuri was a true pleasure to buy from - no pressure, easygoing, knowledgable and honest. He made sure that my car was meticulous when I picked it up to Yuri was a true pleasure to buy from - no pressure, easygoing, knowledgable and honest. He made sure that my car was meticulous when I picked it up too!! I would highly recommend this dealership and Yuri!! We'll be back. More

Cox-9 purchase Over all, had a very good purchasing experience. Yuri and Alena where very attentive to our needs. I would recommend these two sales Reps to anyone Over all, had a very good purchasing experience. Yuri and Alena where very attentive to our needs. I would recommend these two sales Reps to anyone looking to purchase a new vehicle More

Great Customer Service I live in Atlanta, but I extended my search to NC because I'm originally from the area. Robert was a pleasure to work with, did not pressure me what s I live in Atlanta, but I extended my search to NC because I'm originally from the area. Robert was a pleasure to work with, did not pressure me what so ever, and he was extremely knowledgeable. If you're looking for a Mazda, call or go in and see Robert...he's a refreshing change from the typical car dealer experience. More

Great experience! Paul F. took very good care of us even though I was out of town and made sure my son was happy with his purchase. Thanks, Paul! Paul F. took very good care of us even though I was out of town and made sure my son was happy with his purchase. Thanks, Paul! More