Keffer Mazda

Very easy purchase Donnie took the time to meet with me twice while I was deciding between a Mazda and a Honda. He pointed out the benefits of the Mazda but didn't give Donnie took the time to meet with me twice while I was deciding between a Mazda and a Honda. He pointed out the benefits of the Mazda but didn't give me the usual "high pressure sales pitch". He had the paperwork ready for me when I got to the dealership so the purchase went fast and easy. He even called me the next day to see if I had any questions. My first Mazda and I am very happy! More

Smooth and pleasant I really liked my experience here beacause everyone was friendly, knowledgable, and totally not pushy or pressuring in any way. The exerpience was rel I really liked my experience here beacause everyone was friendly, knowledgable, and totally not pushy or pressuring in any way. The exerpience was relaxed and not overly formal. I had many, many questions for my salesman, and he answered all of them paitently and was honest even in areas where it might have been more status quo for him to sweeten the truth a bit. I feel I got a good deal and they offered several little extra promotions (gift cards, etc) to make the sale even more appealing. Even though the office is small and it seems like they have a few people doing multiple jobs, we were able to get the sale approved and the finacing done in record time. My last purchase was from a much larger dealership and that processing took forever by comparison. I was also very happy here with financing. I told the guy up front I was not interested in any add on products and he honored that with no argument and did not try to hard sell me on anything -- we just signed the paperwork in 5 or 10 minutes time and that was that. There building may not look as slick or new as many other dealerships (they're working on a new location) but I would gladly take their relaxed and friendly approach over an expensive, high-tech building any day of the week. More

Quick and reasonable Had a great sales experience and my initial service was free, so figured I'd continue using the dealership. I was not disappointed. Scheduled my appoi Had a great sales experience and my initial service was free, so figured I'd continue using the dealership. I was not disappointed. Scheduled my appointment with no fuss. Showed up at scheduled time checked in with no drama sat down in the clean waiting area and within 30 minutes was on my way. No pressure to add unnecessary crap and no hidden costs, I'll be back for sure. More

Quick and Easy I went into the car buying experience with nothing but bad experiences. The last time I was in a dealership, I spent roughly 5 hours for the purchase I went into the car buying experience with nothing but bad experiences. The last time I was in a dealership, I spent roughly 5 hours for the purchase of one vehicle. After being referred through the Costco program I made contact with Keffer with the intention of buying a CX9 to replace my existing CX9. Jenna and JJ at Keffer expedited my paperwork, made the experience as transparent as it could be. I ended up buying a second Mazda at Keffer. My wife and I travelled down from the Triad to Huntersville. The paperwork was prepared ahead of time and we spent more time at the dealership learning about the vehicles we were buying than signing papers. 40 minutes in the dealership for the purchase of two cars beats 5 hours for one. No Surprises. I would recommend the interent process to anyone, Keffer will earn my business again. More

Great Experience The folks at Keffer Mazda were all friendly and helpful. I had a nice experience purchasing my Mazda3. Sean Daly was a great sales person who answered The folks at Keffer Mazda were all friendly and helpful. I had a nice experience purchasing my Mazda3. Sean Daly was a great sales person who answered all of my questions and concerns. More

Painless They definitely value their rating. Donnie was thorough with everything and was able to answer all of our questions and Jenna was upfront about the de They definitely value their rating. Donnie was thorough with everything and was able to answer all of our questions and Jenna was upfront about the deal. Pretty transparent process. Would come back. More

Best car buying experience ever! We have been Toyota people for several years. So when it came to buy a new car there was little though process on what and where we were going. But We have been Toyota people for several years. So when it came to buy a new car there was little though process on what and where we were going. But we did our due diligence on researching the vehicle we wanted. What we realized was that Mazda was consistently ranked higher than Toyota. So we went to Keffer Mazda in Huntersville and was completely blown away. We met with Lewis Gobble and explained what we were looking for. We were upfront about our previous buying experience with Toyota. Lewis understood and took the time to show us the difference between Mazda and Toyota. Lewis introduced us to the General Manager Gabriel Faria. Mr. Faria was very personable and understood our reluctance to make the change. After reviewing our options, we decided to try the Mazda. We were so impressed with the quality of the Mazda vehicles and especially with the service provided by Lewis Gobble. I would highly recommend Keffer Mazda to all my friends. More

Phenomenal Quick, easy and satisfaction was not only met but guaranteed. I would highly recommend Keffer Mazda and it's wonderful staff. - whether near or far Quick, easy and satisfaction was not only met but guaranteed. I would highly recommend Keffer Mazda and it's wonderful staff. - whether near or far (Im from Massachusetts) More

Great Experience We drove from Birmingham Alabama to purchase our car. Jenna was great. Once we arrived everything was flawless. Car was in great shape and out front We drove from Birmingham Alabama to purchase our car. Jenna was great. Once we arrived everything was flawless. Car was in great shape and out front set up for us. Sean, Gabriel, and Daniel made the purchase a great experience. Thanks for everything. More

Efficient service I knew what I wanted and they helped me get it with very efficient service. All were friendly and I spent no more than a few hours with most of it bei I knew what I wanted and they helped me get it with very efficient service. All were friendly and I spent no more than a few hours with most of it being the drive. The drive back was the most fun! More