Keffer Mazda

I was matched with Keffer Mitsubishi from Road Loans.com. I called and spoke with JC, he was very friedly and curtious. I went there with limited price range and JC worked very hard to find me a car that I w I called and spoke with JC, he was very friedly and curtious. I went there with limited price range and JC worked very hard to find me a car that I would like and could afford. The process was very simple. They gave me a great deal on my trade in and I only had to put a small amount of cash down. They also let me keep the new tires from my trade in and even put them on my new car. One week after I drove the car the service engine soon light came on and the temp. gaugage was reading a little to hot. I took it to the local auto parts store to see if they could find what was making it come on. The tech hooked my cr up to the machine and 2 codes came up. One code for an emissions problem and one for the cooling system. I took my car back to Keffer and they said it was the radiator cap that was not on tight enough and they cleared the codes and the light went off. I drove the car home and it is still heating just a litle to much. I called and spoke to a customer service person , I explained what was going on and he said to bring it back in. I took the car back in and showed them that the car is not cooling right. My owners manual says the thermostat should open at 195 and it is heating to 210. The service women that looked at my car was very rude to me. She just acted like there was nothing wrong. She completly egnored me, when I was standing right in front of her. She never made eye contact and made a comment to the machanic that she was not just going to throw parts on a car that there is nothing wrong. I told her I did not like her attitude, then she went and got the sales manager and he was very condisending to me. He said, she told him I had the attitude first and I told him what she had said and I did not like how she treated me. He throw it in my face that I signed a paper stating that there was no warrenty on the car. He said they would fix the problem, but at a dicounted price. I said no they would not touch my car I would go some where else. I would not ever buy anything else from this dealership, nor would I recommend any one else. They where all nice to me when they wanted my money. More

GREAT CUSTOMER SERVICE GREAT PEOPLE GREAT ATTITUDES THE PRICE WAS JUST RITE THEY WORKED WITH ME ALMOST TO NO END I WOULD RECOMMEND THEM TO EVERYBODY!! YA KNOW YOU HAVE TO THANK THE SALES REP FOR SAYING AND PRICE WAS JUST RITE THEY WORKED WITH ME ALMOST TO NO END I WOULD RECOMMEND THEM TO EVERYBODY!! YA KNOW YOU HAVE TO THANK THE SALES REP FOR SAYING AND WORKING FOR YOU BUT ALSO HAVE TO THANK THE SALES MANAGER FOR SAYING YES DONT FORGET THAT. OH AND I DROVE 3 HOURS TO GET THERE ABSOLUTELY WORTH IT! THANKS ALL DUSTIN ANDERSON More

I took my 97 eclipse gst there to be serviced because it was not starting. I paid for them to diagnose the problem- i believe it was about $90. After diagnosing the issue the technician said it was my egnit was not starting. I paid for them to diagnose the problem- i believe it was about $90. After diagnosing the issue the technician said it was my egnition switch, so I paid for them to fix The problem. When they dropped the car off To me at work the inside was a mess! They have no pride in their work. All of my personal belongings that were in the center console were thrown in my back seat on top of having manuals to replace the part and old screws etc. scattered throughout my car. On top on that they had Told me my car would be ready to pick up by 1pm. I called them to check the progress and i was informed the tech that was working on my car would not even be in until 1pm to start the repairs.Then the next morning I stopped to get gas and my car would not start again! It was the same problem that I was having when I originally took my car into the shop. It turns out that the problem was actually my starter. The service manager was completely rude and not understanding at all! I had to have my car towed back to the shop at my expense and then had To wait around stranded until about 5 that evening. All of this because they misdiagnosed the problem To begin with. I tried talking to the service manager but all he had To say was that I would have to pay even more to get the problem fixed. The customer service here is the worst I have ever seen and I will NEVER for any reason return to this dealership! They are rude, unorganized, unprofessional and I even question whether or not the people that work there know what they are doing! Take your car here for repairs at your own risk!! More

I had only limited time to buy a car and J C made it quick and simple, first by online, then in person. I told him what I would pay and he worked with me and I walked away a satified customer. It was quick and simple, first by online, then in person. I told him what I would pay and he worked with me and I walked away a satified customer. It was a pleasure to work with him and I would recomend this dealer to anyone. More

They treated me like a friend, I didn't feel like just a sale. I was listen to and worked with untill I got what I wanted. I never had to settle. sale. I was listen to and worked with untill I got what I wanted. I never had to settle. More

We had a great experience at Keffer Select and Mitsubishi. We feel like we got a good deal in a dependable used car. We also bought a car last year from Keffer VW and have been very pleased. Ve Mitsubishi. We feel like we got a good deal in a dependable used car. We also bought a car last year from Keffer VW and have been very pleased. Very friendly and accomodating staff. More

The sale person Will Martin was great. In Huntersville NC it was the best customer service I have had in a long time he knew his job and did it will. it was the best customer service I have had in a long time he knew his job and did it will. More

Overall it was a good experience. The staff was very friendly. The price of the vehicle on the website was accurate with no hidden fees. We were referred by friends and we will do the same. friendly. The price of the vehicle on the website was accurate with no hidden fees. We were referred by friends and we will do the same. More

Ron and Tron was very helpful and made the transaction as smooth as possible. I referred a customer and they bought a car the next day. smooth as possible. I referred a customer and they bought a car the next day. More

My Wife and I have visited many car dealerships. This dealership was the most honest and professional dealer we’ve came into contact with. The Salesman was upfront and knowledgeable. The General Manager dealership was the most honest and professional dealer we’ve came into contact with. The Salesman was upfront and knowledgeable. The General Manager took the time to meet us, and gave us a great deal on our vehicle protection warranty. Our Salesman J.C. was very helpful and understood we are on a budget. The Internet Manager A.M. treated with respect, and as a valued customer. Their Team did not give off “the used car salesman persona”. They were no games or gimmicks, hidden agendas. Their goal was to meet our needs and stay within our budget. The Team’s ability to get me in and out in less than an hour was amazing. I’ve never seen excellent service within a short amount of time. We will definitely recommend this dealership to any of our friends and family. Keffer Mitsubishi Huntersville has a great Team; they have mastered Customer Service and Satisfaction. Mr.& Mrs. Massey More