Keffer Mazda

Dealership is dishonest. We went in on a Monday (11/28) to buy a car that we looked at on Saturday (11/26). Final paperwork was about to be signed when we were told the car w We went in on a Monday (11/28) to buy a car that we looked at on Saturday (11/26). Final paperwork was about to be signed when we were told the car was sold on Monday morning. They said not to worry because they had the same car. The car was not the same as it had different interior colors than the car we were there to buy. We looked on the lot and the car that we were there to buy was still on the lot with no sold sign. We had also just been given the same VIN number as the car that apparently sold to get an insurance quote. We walked away but the dealership kept our registration card for the car we were looking to trade in. When we went back for the registration, we were told the card had been shredded since it was personal information. All of our other information had not been shredded (copies of drivers license). Dealership printed out another form of registration that they claimed was a legal document and would serve as a registration. When DMV was contacted, they said the dealership had no authority to print out personal registration documents. We went back a day later and our registration card had magically appeared. Dealership still failed to call us to let us know that it had been found. We were lied to multiple times during the whole process. Please do not go here if you are looking for honest and professional people. More

Sales person had required knowledge of the car and answered all questions. The process was smooth. Overall liked the way it was handled. answered all questions. The process was smooth. Overall liked the way it was handled. More

Excellent experience, helpful answers to all questions, great follow through. Got the vehicle that matched my needs. great follow through. Got the vehicle that matched my needs. More

Keefer Mazda is a beautiful dealership. Very inviting and clean. The staff was absolutley amazing! Very inviting and clean. The staff was absolutley amazing! More

Good and Bad. Dylan was great to work. He didn't pressure me into anything, the price was right, that's how I like to do business. The finance guy, Jeff?, ma Dylan was great to work. He didn't pressure me into anything, the price was right, that's how I like to do business. The finance guy, Jeff?, made my blood boil. He was forcing me to buy the extended warranty. He told me the car was going to break down within 3 years, weird sales tactic, makes me think I shouldn't buy a Mazda at all. It got so heated that I almost got up and walked out. This went on for at least 15 minutes. Look, I get it, you want that commission, offer the warranty, speak the truth, but don't force it down my throat. More

The car buying experience at Keffer Mazda was great. The process was simple and seamless. I enjoyed working with Riehle Davis. He is a newer addition to the team, but I see him as an asset to the compan The process was simple and seamless. I enjoyed working with Riehle Davis. He is a newer addition to the team, but I see him as an asset to the company. I would definitely recommend this dealership!! More

Isaac and Jorgen helped me beyond just selling a car, my first car purchase experience as a foreigner couldn't have been any better. I only wish I met them sooner! But either way with their help I was able first car purchase experience as a foreigner couldn't have been any better. I only wish I met them sooner! But either way with their help I was able to save money and no throw it away with car rental. Thanks!! More

Joshua was so wonderful to work with! I tried multiple dealerships to find the car I was looking for - Joshua was the one that got back to me the quickest, he was kind and transparent dur I tried multiple dealerships to find the car I was looking for - Joshua was the one that got back to me the quickest, he was kind and transparent during the whole process. On the day I picked up my car, he was very accommodating and made sure the everything was smooth and enjoyable.John in financing was also very lovely to work with. Skip all the other dealerships within 100 miles of charlotte to this place is worth the drive!! More

We had a great experience, Isaac was wonderful! Would definitely come back if we are ever in the market again for a new vehicle. Would definitely come back if we are ever in the market again for a new vehicle. More

Isaac and Jeff were wonderful in how they managed the details of our purchase. Thank you. details of our purchase. Thank you. More