Keffer Volkswagen

We all know that buying a car can be very stressful. However Brett Hicks and Keffer VW made it a quick and simple process! Brett was very helpful in helping me find the perfect Jetta and at a great pri However Brett Hicks and Keffer VW made it a quick and simple process! Brett was very helpful in helping me find the perfect Jetta and at a great price. This is the 3rd Jetta from Keffer VW in my family and I will keep coming back. It was hassle free!! If you are looking for a VW then you need to go see Brett Hicks!! More

I knew exactly what car I wanted, color,interior,etc. and how much I wanted my monthly payments to be. I didn't want to put any money down just make a deal with my 2003 Passat as a trade in. I left with th how much I wanted my monthly payments to be. I didn't want to put any money down just make a deal with my 2003 Passat as a trade in. I left with the Passat of MY choice with the payment and term I needed! This is my second Passat that I purchased from Keffer and I've been satisfied both times. More

I am so grateful for the help I received at Keffer VW. I cannot thank Brett Hicks enough for bringing the vehicle through to me for a test drive when transportation proved difficult, for ensuring a prompt o cannot thank Brett Hicks enough for bringing the vehicle through to me for a test drive when transportation proved difficult, for ensuring a prompt out-of-door cleaning on short notice, and ultimately, assisting me with the purchase of my vehicle. Andy Hicks and Jason Holt, you were fantastic with assisting me with the paperwork and car-cleaning respectively - thank you. Thank you to these gentleman for all their help, Leah More

They were able to locate car and delivered as promised.They called me with updates on when the car would be in. The only down side was the amount of time it took to complete the title process. It promised.They called me with updates on when the car would be in. The only down side was the amount of time it took to complete the title process. It appeared as though they were looking for additional upsell coverages to offer . More

I tradionally do not like going to a dealership but the experience at Keffer Volkswagen was positive from the moment I entered the showroom until I left with a new car. experience at Keffer Volkswagen was positive from the moment I entered the showroom until I left with a new car. More

This was my first experience buying a car and I was very nervous at first to say the least. Everyone at Keffer was very friend and helpful. Brett allowed us time to really drive the cars and discuss what we nervous at first to say the least. Everyone at Keffer was very friend and helpful. Brett allowed us time to really drive the cars and discuss what we did and did not want. I had an overall great experience and I love my new car!! More

I drove past 2 other VW dealerships to come to this one, about 20 miles from my house. They worked with me to get the car I wanted, at the price I wanted. The thing I liked best, they were very flexible i about 20 miles from my house. They worked with me to get the car I wanted, at the price I wanted. The thing I liked best, they were very flexible in our communications back and forth. On my first trip to the dealership, I drove the model I wanted but wasn't ready to buy. Brett stayed in touch with me via email and phone. When I was ready to buy, I saw a new model CC on their website. Exactly what I wanted. But due to my job, I could not come back to the dealership to negotiate the price and discuss options. The folks at Keffer allowed our communications to take place via email and telephone. That was great and saved me time. So the next time I went to the dealership was to sign the papers. Thanks guys for your flexibility and dealing with my difficult work schedule and using technology at its best. More

Five Star Job: I wanted to take a minute to say Thank You to Keffer Volkswagen. I have just leased my second Volkswagen Jetta, both were from Keffer. Let’s face for most of us buying a car is draining, ardu to Keffer Volkswagen. I have just leased my second Volkswagen Jetta, both were from Keffer. Let’s face for most of us buying a car is draining, arduous experience no matter how you look at….the homework, shopping for deals, the dealership, the decisions, the fees, the sales people, the mountains of paperwork, the list goes on. Yet despite the odds, I have to thank the team at Keffer for making this a pleasant experience. First I thank Keffer for sticking by me; it proves that dealerships can have a heart. (Thank you Dan) Secondly, my hat’s off to Brett my sales person. He was friendly and engaging, which of course is nice, but it goes beyond just a smile. He exhibited a level of professionalism that demonstrated true “customer service”. Take time to listen to a client, understand their concerns and you will make a customer for life. Brett exemplified what a true sales professional is about, putting you the client first. More

Brett is a great salesperson follows up on everything. Has called me four times since buying the car. The car is great and I would recommend this dealership to others. Has called me four times since buying the car. The car is great and I would recommend this dealership to others. More

As a first-time buyer, I had a fantastic experience with Keffer VW. They were friendly, professional and very patient! I left with a beautiful new Jetta and would definitely recommend checking them out. In Keffer VW. They were friendly, professional and very patient! I left with a beautiful new Jetta and would definitely recommend checking them out. In fact, we had such a good experience, that my boyfriend came back the next day for a Toureg! More