Keffer Volkswagen

Stop what you are doing!!! If you are in need of a vehicle, go quickly to Keffer Hyundai. I just purchased my second Hyundai and I could not be more thrilled. My first Hyundai was a Santa Fe, and my vehicle, go quickly to Keffer Hyundai. I just purchased my second Hyundai and I could not be more thrilled. My first Hyundai was a Santa Fe, and my new vehicle is a Genesis. Yes I love the car, but the service is second to none. Having purchased many cars in my life and with a son that works for Chrysler, I know something about automobiles. Keffer has earned my business for as long as I need a vehicle. The sales department gets an A+ for integrity. Integrity for me is the most important thing. What was said, was what materialized. Every person that I interacted with was top of the line. Having had my prior vehicle serviced at Hyundai, I can’t say enough about how fantastic their service department is. The waiting area makes you feel like you are at home in your den. Refreshments are readily available and the time fly’s by. Status updates are provided frequently during your stay. As a 25 year customer care executive at a major entertainment company, as well as, a private business owner, I know service and I know sincerity of service. Keffer gets a platinum star in my book. Stop in and ask for JB Beckley and tell him Tanya Wilson a proud owner of a brand new Genesis sent you! More

MY SALESMAN MADE ME FEEL VERY COMFORTABLE WITH PURCHASING MY NEW VEHICLE. I WAS A LITTLE WIERY ABOUT A NEW CAR PURCHASE DURING THIS TIME WITH GAS PRICES RISING. I WOULD DO IT 10 TIMES AGAIN IF HE WAS THE SAL MY NEW VEHICLE. I WAS A LITTLE WIERY ABOUT A NEW CAR PURCHASE DURING THIS TIME WITH GAS PRICES RISING. I WOULD DO IT 10 TIMES AGAIN IF HE WAS THE SALESMAN. I AM VERY SATISFIED WITH MY PURCHASE.THANKS ANDY HICKS! More

By far the best car buying experience I've ever had. Everyone was friendly and helpful. I especially liked the fact that I wasn't rushed or hurried during the process. I took all the time I needed to Everyone was friendly and helpful. I especially liked the fact that I wasn't rushed or hurried during the process. I took all the time I needed to make my decision and I feel like I made the right one. I am very satisfied with the deal I got. When my son turns 16 in the fall, I will definitely be back. Andy was very nice and especially helpful. More

After a long car search we are very happy to find VW and Keffer. Butch, and the whole staff, were great to work with. We really appreciate the "no pressure" environment....and the car is great! i would r Keffer. Butch, and the whole staff, were great to work with. We really appreciate the "no pressure" environment....and the car is great! i would recommend this dealer and VW for any of your new car needs. More

Andy Hicks helped me find a 2006 Jetta TDI that is the Andy Hicks helped me find a 2006 Jetta TDI that is the exact color and model I was looking for. Drove down from Winston-Salem and was on the road in Andy Hicks helped me find a 2006 Jetta TDI that is the exact color and model I was looking for. Drove down from Winston-Salem and was on the road in my preloved VW in an hour. It was very clean and had brand new tires and full of gas. Thanks, Mike P More

I was looking for a specific model and style of VW and contacted Andrew. He began the search quickly and brought several autos to my attention that looked promising. However, they all missed by one or m contacted Andrew. He began the search quickly and brought several autos to my attention that looked promising. However, they all missed by one or more details for a very particular person (me). I am sure that if my wife or I are in the need for a vehicle in the future, we will be sure to contact Andy first. More

The service department is always speedy, honest, & the price is right! But, over the last year or so, Mike Smith has been the best to work with! He takes the time to explain what needs to be fixed, wh the price is right! But, over the last year or so, Mike Smith has been the best to work with! He takes the time to explain what needs to be fixed, why it's important (or not) to take care of (or able to wait), and he does all that without making me feel like some disadvantaged woman in the big bad car dealership world. And I think most women would agree, that's very important! Thanks for everything Mike! More

Keffer VW is a breath of fresh air compared to other dealerships in the Charlotte area. Their prices are reasonable and fair (usually about 1/2 - 2/3 of VW South's price), they take a vested interest i dealerships in the Charlotte area. Their prices are reasonable and fair (usually about 1/2 - 2/3 of VW South's price), they take a vested interest in fixing and maintaining your car, and everyone is extremely friendly. It feels like going into a family business when going up there. Of course it is a long haul back to Charlotte on the Express bus after walking the mile or so to the stop, as VW does not pay for enough loaner cars and they really don't like giving them out it seems (I always felt guilty asking them). Their loaner cars should also be called billboards and not service loaners. They also don't wash or vacuum them. If that's the worst that can be said I guess it's not too bad. They may not be the best at diagnosing problems, but they also don't dismiss them as not existing like other Charlotte dealers are apt to do (especially when their good service advisor (Peter) goes away). They also don't break your car when putting it back together, they call to give heads up about lengthy repairs, and like I said they're all nice. Though my experience with my current car has soured me on owning a VW, Audi, or Porsche in the Charlotte area, if you must have one I wholeheartedly recommend Keffer as the only trustworthy dealer in the area that won't lie to you or break your car worse than it was to begin with. More

I wanted to let the management know that Rus was our sales person, he did a fantastic job before we even purchased the vehicle. I understood my car the moment I purchased it and was delivered. Rus is sales person, he did a fantastic job before we even purchased the vehicle. I understood my car the moment I purchased it and was delivered. Rus is a keeper. Thanks for making my experience great. More

I have bought 4 cars here and never had any problems at all with their sales department. I currently have 8 VW's on the road and use their service department for all my needs. They have always been profe all with their sales department. I currently have 8 VW's on the road and use their service department for all my needs. They have always been professional, courteous and go out of their way to help me, even when I am doing my own work on some of the cars. Nobody is perfect, but I have to say they have always been as close to perfect as possible concerning my needs. More