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Keffer Volkswagen

Huntersville, NC

2.8
352 Reviews

13651 Statesville Road

Huntersville, NC

28078

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Showing 352 reviews

May 22, 2019

Awesome service Car was taken into Keffer for a needed oil change in which I didn't want to sit around and wait. So at that time the AWESOME repairman named Jason exp More

by freshgal28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
May 09, 2019

Great service visit and all the work was done great Dropped off my niece's 2017 VW Passat, for a oil change, new tires, and a full detail. Everything was done great and after the car was detailed, it wa More

by Buckhorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sutton, Jason
April 25, 2019

Easy, excellent, efficient Staff is super friendly, very efficient, relaxed vibe and I am super happy with my new car!!! Best VW dealership I've worked with! Didn't feel intimid More

by Kagilmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben was awesome helped with everything I needed!!!!, Brian Wiles
April 17, 2019

Keffer VW Service is Excellent! I have had my 2017 Passat in the Keffer VW Service department twice now for regularly scheduled maintenance, and the people have been incredibly profe More

by fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Hough
March 21, 2019

Service area Matt was a great help. He explained everything to me and did right by me and my car also gets back to me nice and clean.🌻🌻🌻&# More

by Joan v
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt
March 09, 2019

Great Buying Experience Recently purchased a 2019 Tiguan from Keffer - this is the 4th car I have purchased from Keffer - all in all a great experience - customer service was More

by hhcoffield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hayden; Steven White, Sean Bartol
February 17, 2019

Excellent experience with the Service Dept! I've been taking my car here for the last several years and I've always had a great experience with everyone I come in contact with at this dealership More

by Carlos430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Hough, Angela Sboukis, Samson Vang
January 27, 2019

Service is the difference. How important are you after they (Volkswagen) have sold you a car. Its standing by their product with a genuine concern. This is K More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Hough, service and Kelly ,admin.
January 27, 2019

Service dept, especially Angela Angela talked to me over the phone when my car wouldn’t start and told me what was wrong and that they would be looking for me. What a relief! After A More

by Theresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
January 11, 2019

Salesman Ben Madsen......highly recommended Ben Madsen and his sales manager were friendly, accommodating, and pressure free. They were up front about everything, and truly appreciated our busi More

by Jlamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Okane
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