Keith Pierson Toyota

"HAPPY TO HAVE A NEW CAR" Associate highly professional, courteous, Great PR. He is go getter, and respected older folks & very helpful. Sales Person:Eddy Miralies and young Associate highly professional, courteous, Great PR. He is go getter, and respected older folks & very helpful. Sales Person:Eddy Miralies and young men with him. More

Amazing Experience! Will Samuels is a highly professional, courteous, and all around fun guy to deal with. He made us feel like family and treated us more than fair. Ch Will Samuels is a highly professional, courteous, and all around fun guy to deal with. He made us feel like family and treated us more than fair. Chris Jordan worked his magic and got us the financing we needed at the payments/price we needed. Chris is a great guy (even though he's a Navy man) lol. I've bought several vehicles from Keith Pierson in the last 15 years and I always have them serviced there. Service has always been great and fast. Keith Pierson Toyota I my Dealer. More

There is a thief among us! I took my 05 Sequoia because my trac , vsc and engine light came on after a traffic accident. The code that came up from a trusted friend and manager I took my 05 Sequoia because my trac , vsc and engine light came on after a traffic accident. The code that came up from a trusted friend and manager of Sun Tire said it was a body control module malfunction and he said they do not work on this issue so onward to Keith Person Toyota. As I arrived at the dealership the warning lights went off and did not come back on. I explained this to the service writer. My service writer was a pleasant man name Michael and he took the SUV into service right away. After two hours i was told the car had leaky hose, valve cover and needed o2 sensors, none of which had to do with the complaint of traction slippage light. Michael said he would keep over night and have a lead mechanic look into in in the morning. No updates... I returned to the dealership about 6:16 pm and Michale escorted me to the cashier and explained they could not find anything wrong with the car. Took the keys to pull my car up and I paid the $70.77 for looking at the car. I walked out and no one was near the car so I waited and Michael delivered my keys and apologized as he was stopped by another customer. No big deal so I left. As i left, I call my wife and we were talking about where we needed to go and my cell phone started to beep low batterie. I reached for my car charger to plug in the phone and low and behold it was not there. I pulled over, and look around the interior of the car for the charger cord that sits in my cup holder for ready access and not there. I opened my console and notices thing rearranged and items that were on my seat prior were in the console and items that were on the bottom of the console were on top of the items I use every day. I called for Michael to report this and was told he just left for the night. I was passed to two other people who put me on hold for 4 to 5 minutes and came back on to tell me the Service Manager would call me by 7:30 Am the next morning. I ask for Mr. Pearson to call me. The next morning at 8:00 am Michael called me and ask what was up. I told him and to me it seemed there was a minor concern and he said he would buy me another and bring it to me. This was not really the point, it was that there is a thief among us in the dealership. About 10:40 am I called for Michael because i noticed my sunglass strap (bullfrog) was laying on the passenger side floor board tucked under the seat. When I pulled them out there were no sunglasses attached. I pulled over thinking I pulled it off and the glasses were under the seat, but no they were gone. I found a bottle of vanilla Muscle Milk and it was still full. This was not mine and I have never ever had a bottle of this. I left a message for Michael and at this point my call has not yet been returned. If someone had ask me about my sunglasses, I would have gave them to them. My GOD they were $12.00 at Walmart made by Parrana Joe's but that again is not the point... Now it is 11:15 and still not have had a call form the service manager or Keith Pearson. I don't know if this is true or not, but a salesman told me the service Dept is on a commission basis and the try to find anything to hit you with a charge even though it is not what you brought it in for. Eye opener... More

Love my new car!!! Love my new Highlander!!! We had a great experience at Keith Pierson Toyota as always! This is our 3rd vehicle we have bought there! James Boyd was a Love my new Highlander!!! We had a great experience at Keith Pierson Toyota as always! This is our 3rd vehicle we have bought there! James Boyd was a very kind, knowledgeable and honest salesman! More

Very happy customer Kieth Pierson Toyota knows the way customers should be treated. LIKE FAMILY!!! Luis was so patient and knowledgeable of his inventory. I expressed th Kieth Pierson Toyota knows the way customers should be treated. LIKE FAMILY!!! Luis was so patient and knowledgeable of his inventory. I expressed that I did not want to be pressured into any sale or constant calling. Louis honored that and beyond. The sale, closing and after being introduced to so many others, I felt I was part of the family. I truly had a pleasurable experience here. You must come visit them. I think you will feel as I do. Thank you to my favorite team. Cudos to Luis!!! More

My salesmen (Darryl Walters) was AMAZING. Everyone I came encounter with at Toyota was incredible. They answered all of my questions, and were not to pushy. I am so happy with my experience wi Everyone I came encounter with at Toyota was incredible. They answered all of my questions, and were not to pushy. I am so happy with my experience with the whole process, I will definitely be recommending it to everyone. More

Exceptional Customer Service, Excellent Sales Experience I purchased a new Toyota Tundra from Keith Pierson in 2002, and was so pleased with the service, that I continued to have all major and scheduled serv I purchased a new Toyota Tundra from Keith Pierson in 2002, and was so pleased with the service, that I continued to have all major and scheduled service provided at his dealership for the entire time that I owned the vehicle (almost 16 years). That is the reason that I came back to the dealership when it was time to purchase a new vehicle. Matt Riesmeyer, my salesman, took the time to answer all of my questions, and did an exceptional job with the purchase of a new Tundra. Rick Campbell also did an exceptional job, providing me with the best deal available for my purchase. Chris Jordan clearly explained all of the options for financing the vehicle. The entire experience was done in a very friendly manner. I commend these individuals for a very positive experience, and highly recommend Keith Pierson Toyota as the dealership to visit first when purchasing a new vehicle, as well as for exceptional service after making the purchase. More

Exceptional Customer Service, Great Sales I waited an extra two months to purchase a new Avalon so I could go to Keith Pierson after the experience my mom had purchasing a vehicle a few years I waited an extra two months to purchase a new Avalon so I could go to Keith Pierson after the experience my mom had purchasing a vehicle a few years ago. I'm so glad I waited; every person I interacted with was great! Most notably, patience and attention shown by my salesman James to ensure I was satisfied not just with the car but the price and financing was highly appreciated. The lengths the entire staff goes to to make certain you leave happy are unparalleled. More

Great experience From the moment we entered the showroom, we were treated with utmost respect. Toya was our salesperson and did a great job! Thanks for helping us get From the moment we entered the showroom, we were treated with utmost respect. Toya was our salesperson and did a great job! Thanks for helping us get our Highlander! More

Great experience Every associate that was part of my buying this car were friendly, knowledgeable, and appreciative of my business. I even got a follow up thank you f Every associate that was part of my buying this car were friendly, knowledgeable, and appreciative of my business. I even got a follow up thank you from the principal of this dealership. I explained that I have purchased several cars from Keith Pierson Toyota and I do not even call others for pricing based on no intention of doing business with anyone else. More