Keith Pierson Toyota

New Car Purchase I just bought a brand new vehicle from Keith Pierson Toyota because of exceptional customer service provided by the sales staff on duty on 3/25/2018. I just bought a brand new vehicle from Keith Pierson Toyota because of exceptional customer service provided by the sales staff on duty on 3/25/2018. Stacey, Daniel, Anderson, and Buzz were instrumental in making a very pleasant and fun car-buying experience for me and my wife. Stacey and Daniel were very technical and knowledgeable about the vehicle that I test drove. They took me on a test route that allowed for a complete demonstration of the vehicle driving dynamics. They and Anderson were able to structure a very attractive offer, which combined with exceptional customer service sealed the deal for us. Buzz who works in finance expedited the paperwork and got us through in no time. Overall, they were fast and friendly and we are very happy with our purchase. More

New car with trade in I took my 2014 Corolla in for it's routine oil change. Inquired about mini vans for my son. Was informed of the "loyalty program" that Keith Pierson h I took my 2014 Corolla in for it's routine oil change. Inquired about mini vans for my son. Was informed of the "loyalty program" that Keith Pierson has in place, and a little over an hour went by, and I was driving out of the dealership with a brand new 2018 Corolla. More

New Car Purchase The entire staff at Keith Pierson Toyota of Jacksonville are so nice and very helpful. I never, at any time, felt as I was being pushed and that's imp The entire staff at Keith Pierson Toyota of Jacksonville are so nice and very helpful. I never, at any time, felt as I was being pushed and that's important to me when car shopping. This was our 4th purchase here and, when the time comes, we will be back again. The customer accommodations are always clean and well kept. More

awesome salesman - Matt We had a awesome salesman. He was/is a very knowledgeable young man whom listened to our concerns as well as able to answer all our questions. Our exp We had a awesome salesman. He was/is a very knowledgeable young man whom listened to our concerns as well as able to answer all our questions. Our experience at Keith Pierson of Orange Park was pleasant experience. Very happy with our purchase. More

Another satisfied customer from Middleburg Florida This was the best buying experience ever out of all my car purchase history And my car salesmen made 🤩Very Happy for my new car This was the best buying experience ever out of all my car purchase history And my car salesmen made 🤩Very Happy for my new car More

Wonderful I have bought 3 cars from Keith Pierson. I love how they make me feel like I have known them as friends. My sales person Danielle Large, by the time w I have bought 3 cars from Keith Pierson. I love how they make me feel like I have known them as friends. My sales person Danielle Large, by the time we finished I had found me a new friend for sure. She was the friendliest person and very knowledgeable on every issue. She went beyond to make sure I got the car I wanted and at the price I needed. I am very happy! Thank you Danielle for making it happen! More

"HAPPY TO HAVE A NEW CAR" Associate highly professional, courteous, Great PR. He is go getter, and respected older folks & very helpful. Sales Person:Eddy Miralies and young Associate highly professional, courteous, Great PR. He is go getter, and respected older folks & very helpful. Sales Person:Eddy Miralies and young men with him. More

Amazing Experience! Will Samuels is a highly professional, courteous, and all around fun guy to deal with. He made us feel like family and treated us more than fair. Ch Will Samuels is a highly professional, courteous, and all around fun guy to deal with. He made us feel like family and treated us more than fair. Chris Jordan worked his magic and got us the financing we needed at the payments/price we needed. Chris is a great guy (even though he's a Navy man) lol. I've bought several vehicles from Keith Pierson in the last 15 years and I always have them serviced there. Service has always been great and fast. Keith Pierson Toyota I my Dealer. More

There is a thief among us! I took my 05 Sequoia because my trac , vsc and engine light came on after a traffic accident. The code that came up from a trusted friend and manager I took my 05 Sequoia because my trac , vsc and engine light came on after a traffic accident. The code that came up from a trusted friend and manager of Sun Tire said it was a body control module malfunction and he said they do not work on this issue so onward to Keith Person Toyota. As I arrived at the dealership the warning lights went off and did not come back on. I explained this to the service writer. My service writer was a pleasant man name Michael and he took the SUV into service right away. After two hours i was told the car had leaky hose, valve cover and needed o2 sensors, none of which had to do with the complaint of traction slippage light. Michael said he would keep over night and have a lead mechanic look into in in the morning. No updates... I returned to the dealership about 6:16 pm and Michale escorted me to the cashier and explained they could not find anything wrong with the car. Took the keys to pull my car up and I paid the $70.77 for looking at the car. I walked out and no one was near the car so I waited and Michael delivered my keys and apologized as he was stopped by another customer. No big deal so I left. As i left, I call my wife and we were talking about where we needed to go and my cell phone started to beep low batterie. I reached for my car charger to plug in the phone and low and behold it was not there. I pulled over, and look around the interior of the car for the charger cord that sits in my cup holder for ready access and not there. I opened my console and notices thing rearranged and items that were on my seat prior were in the console and items that were on the bottom of the console were on top of the items I use every day. I called for Michael to report this and was told he just left for the night. I was passed to two other people who put me on hold for 4 to 5 minutes and came back on to tell me the Service Manager would call me by 7:30 Am the next morning. I ask for Mr. Pearson to call me. The next morning at 8:00 am Michael called me and ask what was up. I told him and to me it seemed there was a minor concern and he said he would buy me another and bring it to me. This was not really the point, it was that there is a thief among us in the dealership. About 10:40 am I called for Michael because i noticed my sunglass strap (bullfrog) was laying on the passenger side floor board tucked under the seat. When I pulled them out there were no sunglasses attached. I pulled over thinking I pulled it off and the glasses were under the seat, but no they were gone. I found a bottle of vanilla Muscle Milk and it was still full. This was not mine and I have never ever had a bottle of this. I left a message for Michael and at this point my call has not yet been returned. If someone had ask me about my sunglasses, I would have gave them to them. My GOD they were $12.00 at Walmart made by Parrana Joe's but that again is not the point... Now it is 11:15 and still not have had a call form the service manager or Keith Pearson. I don't know if this is true or not, but a salesman told me the service Dept is on a commission basis and the try to find anything to hit you with a charge even though it is not what you brought it in for. Eye opener... More

Love my new car!!! Love my new Highlander!!! We had a great experience at Keith Pierson Toyota as always! This is our 3rd vehicle we have bought there! James Boyd was a Love my new Highlander!!! We had a great experience at Keith Pierson Toyota as always! This is our 3rd vehicle we have bought there! James Boyd was a very kind, knowledgeable and honest salesman! More