Kelly BMW

The whole experience was so good right since the start. Tim is great to work with and was helpful in explaining the right options that suits my needs. Tim is great to work with and was helpful in explaining the right options that suits my needs. More

Had a great experience leasing a car at Kelly BMW. Tim was very helpful throughout the entire process, no pressure at all. When I picked up my new ride he sat with me in the car to go over every single bu was very helpful throughout the entire process, no pressure at all. When I picked up my new ride he sat with me in the car to go over every single button/feature in the car to make sure that I'm familiar with the car before I drive of the lot. He also followed up a few days later with a phone call just to make sure that everything is OK and that I'm enjoying the car. I sure do and I will be back for another one in about 3 years. Great overall experience! I highly recommend Kelly BMW and Tim Rittenhouse to everybody. More

Kelly BMW is a very friendly car dealership I have leased 3 vehicles from in the last 6 years from Eric Robare! I feel very welcome and at home at the dealership. I am always greeted with a smile and a fri 3 vehicles from in the last 6 years from Eric Robare! I feel very welcome and at home at the dealership. I am always greeted with a smile and a friendly hello. Many of the KellyBMW family know me by name. I am always impressed with the amazing customer service and quickness with responses over the phone, by e-mail and of course at the dealership each and every time. All of the loaner cars have exceeded my expectations. They have rolled out the red carpet yet once again on me being able to lease another new vehicle with-in my means. I have loved each and every car, X3 I leased. I am Always impressed with Eric, Tim Rittenhouse and Gordon Rhea. It is truly is an exceptional experience!! More

Tim was great: very patient & willing to get out any car I wanted to test. I would highly recommend working with Tim @ Kelly if in the market for a BMW. car I wanted to test. I would highly recommend working with Tim @ Kelly if in the market for a BMW. More

Everyone at the Kelly BMW dealership is incredibly nice, friendly and helpful. Tim Rittenhouse was well informed with all the models and various options available and really helped me make an informed decis friendly and helpful. Tim Rittenhouse was well informed with all the models and various options available and really helped me make an informed decision. More

Great experience with Kelly BMW dealer, so far... :))) Great experience with Kelly BMW dealer, so far... :))) Couple days ago brought BMW 328 From Kelly BMW and I was very good surprised by them. Great experience with Kelly BMW dealer, so far... :))) Couple days ago brought BMW 328 From Kelly BMW and I was very good surprised by them. People are very friendly, comfort zone, so positive atmosphere, no hassling they know how to do businesses. Sales person TIm Rittenhouse did very great job. Explained everything. " If you know what you want they will get you" Thank you Kelly BMW for providing great service, I hope you will continue in future to do great things for less D.M More

I have purchased 3 vehicles from Kelly BMW over the past 5 years and I have been completely satisfied with every purchase. The sales and service are all above the line. Tim Rittenhouse is extremely conscien 5 years and I have been completely satisfied with every purchase. The sales and service are all above the line. Tim Rittenhouse is extremely conscientious and his attention to detail is fantastic. Gordon and his staff, in service, are always extremely helpful and courteous, as well. They all make you feel welcome before and after the sale is completed. They want to earn your business and keep it! More

Very pleasant experience from test drive to closing. This is our fifth car with Kelley and fourth with Tim and would recommend Tim and Kelly BMW. is our fifth car with Kelley and fourth with Tim and would recommend Tim and Kelly BMW. More

I am a long time BMW owner--purchasing over six vehicles from another BMW dealership. This year I decided it was time for a change--Kelly was highly recommended--so I decided to give it a try. I worked wi from another BMW dealership. This year I decided it was time for a change--Kelly was highly recommended--so I decided to give it a try. I worked with Tim Rittenhouse and the experience (including price) just could not have been better--I am definitely staying with Kelly from this point on. Not only did I lease a new X3--Tim was so easy to work with that I purchased a 320i for my son a couple of days later. My son and I were both extremely happy with Tim's exceptional attention to detail--we both left the lot feeling we knew as much as there was to know about our cars. I would give Tim a ten if it was available. More

Greetings, I live in Strongville, Ohio near Cleveland Greetings, I live in Strongville, Ohio near Cleveland -in December of 2012 I started looking for a replacement for my 2001 540i and I was looking f Greetings, I live in Strongville, Ohio near Cleveland -in December of 2012 I started looking for a replacement for my 2001 540i and I was looking for very specific car - new 335i, blue exterior, black interior, manual shift, rear wheel drive, M Performance package. Much to my chagrin according to BMW NA the car like this did not exist anywhere in the USA. However, I did found that Eric Robare the Sales Manager at Kelly had ordered a car exactly as I wanted except it was black on black (my second color choice. I contacted Eric via email and he quickly replied that the car was available and he sent me all of the ordering information. Eric knew that this was the only car for me east of CA and after we exchanged a few emails and agreed on a vary fair price. The F & I Department was painless and Tim Rittenhouse delivered my new 335i in January. BMW has added a lot of features since 2001 so the delivery to a long time (which Tim emailed me about before I drove to Columbus). No matter how obscure my question about the car Tim knew the answer which is rather impressive. During the first few weeks I called Tim several times to be reeducated on a few of the operations. Take your time (plan 90+ minutes) leave and come back later that day if needed. I was in Columbus for work a few weeks ago and stopped in for a quick car wash from Bill Fyfee the Service Manager. This is my 3rd BMW therefore I highly recommend any BMW and I highly recommend the entire Team at Kelly BMW. More