Kelly Buick GMC

Please allow us to express our appreciation for your Kelly Buick service representative Connie Kern. In our opinion Connie has gone above and beyond what anyone could possibly expect in the line of ser Kelly Buick service representative Connie Kern. In our opinion Connie has gone above and beyond what anyone could possibly expect in the line of service from a dealership. I was in the hospital and missed my service appointment. Because it is unusual for me to miss a scheduled appointment, Connie called to see if there was something wrong. Upon learning that I was hospitalized she rescheduled the appointment for after my discharge. She expressed concern over whether or not I would be able to drive to the dealership for the appointment and offered to pick up the car at my house and return it after the servicing. We feel that Connie should be commended for providing the type of exceptional service that one does not ordinarily see in this day and age. She is a genuine example of the kind of service that will keep us coming back to Kelly Buick. More

What a great experience today buying a used vehicle from What a great experience today buying a used vehicle from Kelly Buick and GMC in Emmaus, PA. I was searching the internet for what I was looking for What a great experience today buying a used vehicle from Kelly Buick and GMC in Emmaus, PA. I was searching the internet for what I was looking for and Kelly's had a high quality SUV that was a candidate. I called Beth and she had the truck ready for me to test drive when I arrived, she greeted me at the door and introduced me to Anthony Jayetlleke. I speak very highly of Anthony, he is a genuinely sincere person and a treat to work with, he made me feel like I was at home and the sale went smooth and easy and I bought the truck for a great price including a warranty. They had the carfax report ready for me and did a wonderful job servicing the truck, the fluids were changed and they cleaned it up nicely. Anthony goes above and beyond, is knowledgeable and is more involved than just selling a car, he connects on a personal level and cares about you. I highly recommend this dealership and if you drink coffee or tea they have the biggest Keurig and I helped myself to 2 cups. More

Bruce Dubois was a friendly, honest, and a great salesperson. He went out of his way to make my visit and the purchase of my new car a very pleasant one. I would recommend him to all of my friends salesperson. He went out of his way to make my visit and the purchase of my new car a very pleasant one. I would recommend him to all of my friends. More

I had a very pleasant buying experience at this dealership. The staff were very friendly and couorteous during the entire process. Bruce took extra care to help me with packing up the contents of t dealership. The staff were very friendly and couorteous during the entire process. Bruce took extra care to help me with packing up the contents of the car I traded and setting up the new car including synching the blue tooth capability. I am one of those "technologically challenged" so I much appreciated his navigating my way through the many computer capabilities of my new LaCrosse. The finance department was super in helping me with my trade and working with my requirements under circumstances that were not ideal. This was my first venture in buying a car as a single person so it was a bit nerve wracking but everyone made me feel comfortable. More

I went in to the dealership and immediately was greeted by Nick Paxos, he made me feel welcomed by giving me a tour around the dealership. The dealership and the service department was very clean. Nick t by Nick Paxos, he made me feel welcomed by giving me a tour around the dealership. The dealership and the service department was very clean. Nick took his time so I can find the right car and worked with Mike in the finance department to get me approved. They were great, with the help of both I left the dealership with a car I LOVE at a price I could afford. I would recommend the dealership and Nick to my family and friends. Great Job!!! More

I came in looking for a used pick up truck. Mine got totaled. I did not think I could get financing because my credit was a little iffy . I met Nick Paxos, and he was very nice, and set my mind at ease. totaled. I did not think I could get financing because my credit was a little iffy . I met Nick Paxos, and he was very nice, and set my mind at ease. He gave me a tour showed me all the used pick-ups. He helped me get a newer pick-up that would help fix my credit. I am very happy that I went there and met Nick, he got me an awesome new pick-up. I am gonna tell my friends & family that if you need a new car or truck Nick is the man to talk to. Thank you Nice you were awesome. More

We did a fair amout of research on our on Buick before we bought. We had herd of Kelly but had nerver purchased a car here before, We stoppen in and Met Nick. Let me just say WOW what a professional he gave bought. We had herd of Kelly but had nerver purchased a car here before, We stoppen in and Met Nick. Let me just say WOW what a professional he gave an indepth demonstration on the car and took us throough a great processs and got us the price we wanted with no hassell. i would reccommend Kelly and Nick to my family and friends anytime. Satisfied Customer More

As soon as we meet Nick Paxos he made us feel right at home and part of the Kelly family. He listened to our wants and needs for a vehicle and got us a great deal!! I would definitly recomened Kelly to my home and part of the Kelly family. He listened to our wants and needs for a vehicle and got us a great deal!! I would definitly recomened Kelly to my friends and family because of Nick Paxos! Great Job! More

Nick Paxos Was Very Professional,He's Very Imformative and Curteous I Would Give Him A Rating Of 10.Thank You Nick.Jose And Eleanor Santiago. Imformative and Curteous I Would Give Him A Rating Of 10.Thank You Nick.Jose And Eleanor Santiago. More

Charles Sieger (sales) is what made my experience at Kelly Buick a great one. He went above and beyond what he ever should have to make me happy. There was an issue with the math from my trade/payoff to Kelly Buick a great one. He went above and beyond what he ever should have to make me happy. There was an issue with the math from my trade/payoff to what was on the calculation on the pink slip. The mathematical error resulted in Kelly Buick taking about $89 out of my pocket without anything to show for it. When Charles left the desk to try to fix the error "nobody could be found to fix it." But what I heard was one gentleman say (probably not knowing that I could hear), "That was the agreed price." With nobody of power willing to help, Charles paid $90 out-of-pocket to compensate Kelly Buick's negligence. Right now I have the truck I want, at the agreed price, but with a contract/pink slip that doesn't add up. More