Kelly Cadillac

Uzma Rocks! We had a wonderful experience purchasing our new SRX! From the day we called in and spoke with Uzma to the day we arrived for delivery, Kelly Cadilla We had a wonderful experience purchasing our new SRX! From the day we called in and spoke with Uzma to the day we arrived for delivery, Kelly Cadillac was excellent! The attention to detail, the friendliness all the staff, and the willingness to make our experience great was at the top of the list for Kelly Cadillac! Geoff Kelly took time to introduce himself and availed himself to us for any of our needs. We had a perfect experience working with Uzma and the finance rep, Marc! Everyone worked in complete synergy and it shows they are focused on making the customer have a great experience! We highly recommend Kelly to anyone who is considering a Cadillac More

Purchased a used vehicle We found our vehicle online. I chatted with Uzma online to see if the car was still available. She was very pleasant online. I met her to view the car We found our vehicle online. I chatted with Uzma online to see if the car was still available. She was very pleasant online. I met her to view the car and she was even more pleasant in person. Sh is. Dry knowledgeable and wanted to help and answer any question we had in detail. Everyone else we met at Kelly was extremely helpful and nice too. More

Wonderful experience!!! This is the first time we have dealt with the Kelly Cadillac family and I was very, very impressed with them. Super nice, very informed, they just mak This is the first time we have dealt with the Kelly Cadillac family and I was very, very impressed with them. Super nice, very informed, they just make you want to come back again. The top priority is your happiness! Gus, Glenn and Mr. Kelly all greeted us and made us feel like a valued customer. Thanks so much. More

Repete customer still satisified I was in good hands from the start. I had never worked with Uzma, but she followed up and knew what I wanted, and was very patient and took the time t I was in good hands from the start. I had never worked with Uzma, but she followed up and knew what I wanted, and was very patient and took the time to answer my questions. She was ready both when I picked up the SRX(paperwork and all) and stopped back for my "technical update". Glen was great and went out of his way to save me money on a tax glitch. I always like to see the"Boss" around and involved. I guess since I had the car titled if Florida I could have purchased it there, but, I'm glad to stay with Kelly. THANKS ALL, JEFF M LAWRENCE More

Kelly Cadillac is great, BUT Cadillac ia not I purchased a 2015 Escalade from Kelly in Aug/Sept of 2014. After several weeks I noticed the driver seat had a "blueish" tint to it. My jeans were ru I purchased a 2015 Escalade from Kelly in Aug/Sept of 2014. After several weeks I noticed the driver seat had a "blueish" tint to it. My jeans were rubbing off & staining my light beige seats. Needless to say I was not happy, BTW still not w/Cadillac. Lynn Yoder has been wonderful in trying to make me a happy customer. He has had the seats cleaned twice I think, replaced the driver seating part and nothing seems to work. Cadillac has a problem w/the leather they are buying & won't admit it or fix permanently. Cadillac's answer is "we have 2 cleaners available". what nonsense from them. Lynn ordered the cleaners & enough new leather to cover both seats completely. It was completed tda. I am anxious to see how this works. The next 3-4 weeks will tell. He has been a pleasure to work with once we got on the same page.It is not Kelly's problem directly. It is Cadillac's but indirectly Kelly's as they are the rep. I have very high regards for Lynn. Just wish somebody up the line in Cadillac management was as concerned as Lynn. More

Outstanding I often equate buying a car to going to the dentist, a necessary evil. Not so with this organization. No pushy sales people, no high pressure back a I often equate buying a car to going to the dentist, a necessary evil. Not so with this organization. No pushy sales people, no high pressure back and forth. Give them you expectations and your needs and they do their best to meet them. As always, so give and take, but by FAR the best car buying experience I have every had. Shop with these people and you will not be disappointed. Thanks Tim for all your help. Next time I need a car I will call you first! More

Buying experience Kelly Cadillac is a beautiful and clean location with a nice selection of new and used vehicles. It is obvious to me that they have had many satisfied Kelly Cadillac is a beautiful and clean location with a nice selection of new and used vehicles. It is obvious to me that they have had many satisfied customers for many years. I hope to be a customer in the future. More

Excellent Customer Service From the moment that I contacted Kelly Cadillac and spoke to Marc J. Gagliardi , sales representative, my experience with Kelly Cadillac has been terr From the moment that I contacted Kelly Cadillac and spoke to Marc J. Gagliardi , sales representative, my experience with Kelly Cadillac has been terrific. I purchased my 2014 Cadillac XTS with Marc J. Gagliardi's assistance. The process was seamless and enjoyable. After my purchase, the service has been excellent. Marc J. Gagliardi has gone beyond my expectations from mailing back to me some left behind personal items from my trade-in vehicle to responding to my emails promptly even on a Sunday evening. I will always be a Kelly Cadillac fan and customer. Thanks Marc J. Gagliardi and the team at Kelly Cadillac. You are all truly the best Cadillac dealership !! More

Excellent Customer Service! From the minute I walked towards their front door Mr Kelly was there to greet me. This made me feel very welcome! Then Uzma was there to take care of From the minute I walked towards their front door Mr Kelly was there to greet me. This made me feel very welcome! Then Uzma was there to take care of me. She was very helpful every step of the way. I am now a proud owner of a like new 2007 DTS. I would highly recommend this Dealership. I was rather impressed with their Customer Service!! More