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Kelly Cadillac

Lancaster, PA

4.9
856 Reviews
Why Buy from Kelly Cadillac Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 35 years! We want to be the pinnacle of an excellent car buying experience. FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge. Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits! Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/ State of the art facility! View Virtual Tour Great Location! The intersection of Route 283 and Route 722. Award winning Service Department! Award winning Sales Department! Exclusive Automobile Dealer with #UVEYE inspection system. The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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1986 State Road

Lancaster, PA

17601

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Showing 856 reviews

March 28, 2010

Automotive employees always describe exactly what is going on with your car, if a problem exists...even to the point of drawing a diagram. Advice was given to me regarding length of time I had left on More

by alicelynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael M
March 28, 2010

Friendly, reasonable prices, regularly provide coupons for service specials and invitations for events. I was introduced to the owner on the first visit and the difference in professionalism and custom More

by yatesd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service Advisor, Sales Rep, Owner
March 27, 2010

Dealership works hard to ensure customer satisfaction. I Dealership works hard to ensure customer satisfaction. I have been going to this dealership for many years and have never had a bad exexperience or More

by avansant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Keefer & Mark Brackbill
March 26, 2010

I have had several great service expereinces with this dealer. On a few occasions when I experienced a problem with my car (and I was in my home area), I simply drove over to the Kelly Dealership and the More

by edengland37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michelle Russell, Greg (service), Geoff Kelly, Kelly Kelly
March 26, 2010

The personnel was very curteous. We were very pleased with the way the people made sure our car was clean. Our Salesman did everything to see that we knew what to expect from the car. Kelly is a very g More

by blou384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pat Turano-Sales
March 26, 2010

I purchased a used Chevrolet Impala from Kelly Cadillac. I purchased this car on-line, sight un-seen. When I recieved this car, it was exactly as they discribed it to me. The dealership contacted the ship More

by RKC9505
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : 2
March 25, 2010

Salesperson was knowledgeable and friendly, and encouraged me to test drive several different models to comparare features and driving characteristics of each. She was not pushy, however. Sales m More

by Ross Ellison
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
March 25, 2010

comes to my place of work and picks up my car, calls me when the car is ready to review the service perfomed and bill then delivers my car back to my place of work. Truly an awesome experience. Worth eve More

by jlmartin102001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig in service
March 25, 2010

We have always had great service at Kelly Cadillac Saab from our first test drive, to buying our first Saab and service. Everything has been great and the employees are all friendly and great to work wit More

by dizzylizzy64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Moose & Craig Keefer
March 25, 2010

I had to transfer my Saab service from another dealer when their dealership was sold. I went to Kelly for service on my two Saab vehicles and have not been disappointed. Their service has been exceptio More

by jwkunzier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Keefer, Sonny Do
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