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Kelly Ford
Beverly, MA
537 Reviews
Welcome to Kelly Ford!
We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly.
Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 537 reviews
November 03, 2019
If I could have left 0 stars for Melvin, I would have. Brought car in for routine service and to look at damage from a hit and run. Services were completed but Melvin tried to charge for collision parts t Brought car in for routine service and to look at damage from a hit and run. Services were completed but Melvin tried to charge for collision parts that were never authorized. I told him that I had been advised that parts had not been order just the day before. He refused to remove the parts from my bill. I paid for service charges only and Melvin refused to release car without a 15% restocking fee. Had my vehicle towed to a collision center and he gave them a hard time too! He is not equipped for customer service and likes to talk over the customer to get his way. Maybe that is “The Kelly Way”. Bought several vehicles from the previous Thomas Ford as well as had them serviced there. Thanks to Melvin, Kelly Ford has lost a customer forever. More
by Thomas Ford Fan
Employees Worked With
Brian Trombetto, Melvin DeLeon, John Rappold
November 02, 2019
Customer service the way it should be It was a pleasure working with Christian to purchase my Jeep....honest, knowledgeable, friendly and non pressuring. Chrisitan was quick to respond to It was a pleasure working with Christian to purchase my Jeep....honest, knowledgeable, friendly and non pressuring. Chrisitan was quick to respond to my inquries regarding the status of my auto purchase. Highly Recommended! More
by sweetd1165
Employees Worked With
Christian O'Donnell
October 30, 2019
Used truck purchase I went in to look at a used Ram truck. Nicole was great, she worked with my timeline to purchase and around my busy work schedule. She made it quick I went in to look at a used Ram truck. Nicole was great, she worked with my timeline to purchase and around my busy work schedule. She made it quick and easy to buy the truck and trade in my existing vehicle. I couldn’t be happier More
by Nrystrom
October 30, 2019
As a 30 year old female who knows nothing about the car industry, car shopping has forever been a nightmare. This was the most wonderful, hassle free, thing ever. Nicole was able to get me a car that was e industry, car shopping has forever been a nightmare. This was the most wonderful, hassle free, thing ever. Nicole was able to get me a car that was even better than I was expecting for the same budget. I walked out with exactly what I wanted and could not be happier. She’s a gem!!! More
by Tab8687
Employees Worked With
Larry Bousbaa, Nicole Hayes
October 28, 2019
Our salesman Daniel was patient and informative we love our new Ford Edge and our experience at Kelly Ford would highly recommend them everyone made the whole process stress free from picking which car to our new Ford Edge and our experience at Kelly Ford would highly recommend them everyone made the whole process stress free from picking which car to financing to pick up More
by Jim and Deb
Employees Worked With
Michael Greenwood, Daniel Gaglione
October 24, 2019
They DO make it easy!!! I enjoyed my 3rd lease with Kelly Ford. As always Mike was amazing. So knowledgeable and respectful of my financial guidelines. The loan manager was p I enjoyed my 3rd lease with Kelly Ford. As always Mike was amazing. So knowledgeable and respectful of my financial guidelines. The loan manager was professional and answered all my questions. More
by Sciana00
Employees Worked With
Mike Walsh, Kristine Marino, Michael Greenwood
October 23, 2019
Great experience, love my new car, they really Make it Easy Ambrose Orlando our Sales Consultant listened to all my "have to have's" and it was a pleasure working with him. Along with the Business Manager, Gary Ambrose Orlando our Sales Consultant listened to all my "have to have's" and it was a pleasure working with him. Along with the Business Manager, Gary Sbordone, they were both patient and we came to an agreement on all the terms and I had my car in just a few days.Great place to get your next car. More
by Marily
October 20, 2019
Service Department Service, communication great! Thank you to Melvin, Brian, the gentleman who drove the shuttle and Yasmine. Great team work in weather related power lo Service, communication great! Thank you to Melvin, Brian, the gentleman who drove the shuttle and Yasmine. Great team work in weather related power loss situation. More
by Happy Customer
Employees Worked With
Shuttle Driver, Brian Trombetto, Yasmin Gomez-Bello, Melvin DeLeon
October 19, 2019
Great experience buy a car from Kelly Ford Purchasing a car from Nicole Hayes was a great experience, she was straight forward and honest. We worked out a deal that was fair and no games. The c Purchasing a car from Nicole Hayes was a great experience, she was straight forward and honest. We worked out a deal that was fair and no games. The car was ready on time and I would highly recommend buying a car from her and Kelly Ford More
by aturgiss
Employees Worked With
Nicole Hayes, Michael Greenwood
