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Kelly Ford - Service Center

4.8

103 Lifetime Service Reviews

420 Cabot Street, Beverly, Massachusetts 01915

103 Reviews of Kelly Ford - Service Center

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October 22, 2018

"Makes it easy to survive your car "

- Babs

Awesome never have any issues mike is the best to deal with Lenny is the best technician I can always trust my car to be fixed right

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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Gary Sbordone
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Picariello
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 14, 2018 -

Kelly Ford responded

Thank you! We appreciate your feedback on Lenny and are glad that both Mike and Gary took great care of you as well.

October 12, 2018

"Awesome service at kelly ford"

- Olivia11

I want to thank mike the manager in service for taking great care of me today. I was driving and got the dreaded low tire pressure warning and immediately headed over to kelly ford. They were able to take me right away and put me back on the road safely in a hour. Thanks mike great service today!!!!!!

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Recommend Dealer
Yes
Employees Worked With
Mike Picariello
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 17, 2018 -

Kelly Ford responded

Thank you Olivia! On behalf of Michael and the rest of the service team, we really appreciate you sharing this with us. When you're happy, so are we! Take care.

October 04, 2018

"Impressive"

- MeNow2

New to area. Looking for a good service center for my vehicle. I think I've found it! Just had "The Works" oil change service at Kelly's 420 Cabot St. Beverly. All around impressive. Thanks!

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Recommend Dealer
Yes
Employees Worked With
Brian Trombetto
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 07, 2018

"Fast and simple"

- racarson

I have been coming to Kelly Ford for 3 years now and they are friendly, knowledgeable, and efficient. I appreciate that they give practical maintenance advise on when and what can be postponed or what really needs to happen on schedule.

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Recommend Dealer
Yes
Employees Worked With
August 21, 2018

"ProfessionL staff "

- Marine

One of the best dealership I’ve had the pleasure of visiting . Service department true professionals with extreme mechnical knowledge. Great great great work by all

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Recommend Dealer
Yes
Employees Worked With
Mike from service
August 16, 2018

"Service for my Ford F-150"

- Jim Dube

Needed service for my Ford F-150 first time at Kelly Ford new location on Cabot Street in Beverly Massachusetts. Easy quick and convenient drop-off procedure for service. Location is also convenient. Big improvement over the older location.

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Recommend Dealer
Yes
Employees Worked With
Brian Trombetto
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Louis Belli
June 20, 2018

"Very nice repair crew"

- Dbrezzy

Two day service was needed because some parts needed to be ordered. I was happy to be treated like a normal person. Car was fixed and 6 months later running fine.

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Recommend Dealer
Yes
Employees Worked With
Patrick Amore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Can't remember. But all were friendly.
April 06, 2018

"Very good service "

- Pd1104

Early drop-off was easy and convenient. Pleasant environment. Friendly and courteous. Very helpful with information I requested. Refreshments were welcomed after my long day.

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Recommend Dealer
Yes
Employees Worked With
Xavier was great!! Thank you
April 03, 2018

"Kelly Ford Service"

- Bob A

I was treated so well. Oil change and multi point inspection. Lou was terrific and the GM Tom Solone are the best! I will be sure to have my service done at Kelly Ford

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Recommend Dealer
Yes
Employees Worked With
Lou in service , Tom Solone
March 19, 2018

"Polite service"

- greatjob

Brian was able to diagnose problem and find the repair. He kept me updated on the progress. I would definitely go back there for all my car services.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Trombetto
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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