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Kelly Ford
Beverly, MA
537 Reviews
Welcome to Kelly Ford!
We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly.
Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 537 reviews
August 13, 2019
Worst customer service I’ve ever had! Will never return. Made the appointment 2 weeks in advance for a recall. Appointment was made for 8:15 am was told it would take about 2 hours. Dropped my car off at 6: Made the appointment 2 weeks in advance for a recall. Appointment was made for 8:15 am was told it would take about 2 hours. Dropped my car off at 6:30 am. I filled out the information on the envelope that you put the key in. Said I need the car by 1:pm. When I arrived at 12:15 my car had not been touched. I drove down from New Hampshire to be the loyal customer I have been. When I questioned the service representative he said they ran out of links. Nobody could Call me and let me know. I will never do business with Kelly again. More
by Jh
Employees Worked With
Melvin DeLeon
August 07, 2019
my new 2019 Ford Escape I have been a customer of Kelly Ford since 2014 and have been very pleased with the sales team, the service department and the finance staff. Their k I have been a customer of Kelly Ford since 2014 and have been very pleased with the sales team, the service department and the finance staff. Their knowledge of the vehicles and the purchasing/financing process made the entire experience very easy and enjoyable. More
by lingalv2010
Employees Worked With
Other Employees :
Brian Trombetto, Adam Hoyt, Kristine Marino, James Clements
July 30, 2019
Great Team! Made buying a car easy and great follow up through the whole process. I will definitely recommend this dealership to anyone looking for a new car. Made buying a car easy and great follow up through the whole process. I will definitely recommend this dealership to anyone looking for a new car. More
by Emy
July 27, 2019
Smooth Made appointment on line. Easy. At appointment everything moved smoothly. No delays or attempts to add services or products. Everyone was polite and Made appointment on line. Easy. At appointment everything moved smoothly. No delays or attempts to add services or products. Everyone was polite and professional. Thank you. More
by Cabot St.
Employees Worked With
Melvin DeLeon
July 08, 2019
Good experience. Quick service for car inspection sticker. As usual Brian was friendly. Good to see a familiar face especially since others have left Kelly. Quick service for car inspection sticker. As usual Brian was friendly. Good to see a familiar face especially since others have left Kelly. More
by Budgee
Employees Worked With
Brian Trombetto
July 08, 2019
oil change Great experience. Quick service. Brian friendly as always and easy to work with. Got my truck back in the expected time frame and it was washed as wel Great experience. Quick service. Brian friendly as always and easy to work with. Got my truck back in the expected time frame and it was washed as well. More
by mytruck
Employees Worked With
Brian Trombetto
July 02, 2019
Outstanding service experience Service manager and diesel Techs went above and beyond to get my truck repaired and returned to me in one day. As a small business owner time is criti Service manager and diesel Techs went above and beyond to get my truck repaired and returned to me in one day. As a small business owner time is critical. More
by drichardson
Employees Worked With
Christian and Domenic in service were incredible , Brendan Block
June 29, 2019
Visited and Purchased We decided it was time to purchase a new SUV. We were interested in the Ford Escape because it had more of the features we wanted e.g. power passenger We decided it was time to purchase a new SUV. We were interested in the Ford Escape because it had more of the features we wanted e.g. power passenger seat, turbocharged 2.0 liter engine etc. we sat down with the salesman Bruno Caetano and explained what we wanted and what we were willing to spend He was very professional and straightforward. He and his support team, I.e. manager, GM, and BM put together a deal that we liked. We purchased our Escape there. They gave us no reason to visit any further dealerships The young lady, Yasmin, working the front desk was super. More
by Dizzy, Don 789
Employees Worked With
Yasmin Gomez-Bello, Bruno Caetano
June 17, 2019
NIce Experience The team at Kelly helped us into our new Car, without feeling stressed or pressured.. They were all very informative and Friendly. The process was a The team at Kelly helped us into our new Car, without feeling stressed or pressured.. They were all very informative and Friendly. The process was a pleasure. More
by DixeyK
Employees Worked With
Other Employees :
Ray Liimatainen, Adam Hoyt, John Aliperta, Larry Bousbaa
June 05, 2019
Great service- even cleaned the dash board Courteous, professional, and knowledgable- thats the Kelly way. Great coffee and tea. Comfortable waiting area. Washed my car, which it needed, and Courteous, professional, and knowledgable- thats the Kelly way. Great coffee and tea. Comfortable waiting area. Washed my car, which it needed, and it looked great. More
by Mustang
Employees Worked With
Brendan Block
