Kelly Ford

New vehicle purchase Friendly staff and were willing to negotiate fairly in order to get to a reasonable number for a lease. I would recommend this dealer for anyone looki Friendly staff and were willing to negotiate fairly in order to get to a reasonable number for a lease. I would recommend this dealer for anyone looking for a new Ford vehicle More

Worse experince EVER buying a vehicle Worst experience EVER buying a truck. If you want to pay the MOST MONEY and LESS on a trade, and think you are getting a deal, then go here! Otherwi Worst experience EVER buying a truck. If you want to pay the MOST MONEY and LESS on a trade, and think you are getting a deal, then go here! Otherwise, check out Muzzi Ford. Worth the travel time. After spending 2 and 1/2 hours with the sales rep, Bruno, who said he would beat another dealer initially, he did not. Also was offering me 2500 less than Muzzi for my trade in. Oddly enough, while I was driving to Muzzi 2 days later, I get an email from Bruno that they will come down in price to match Muzzi and will do better on my trade. (Wow, that tells me they could have come down about $3500 on the first visit. Why did not do that in the first place???) In all fairness, Bruno did not seem to make any decisions at all. He had to go to the sales mgr on every question I had pertaining to $$. As I was walking out the door, The sales manager was a jerk and tried to pressure me into a deal "today" as he says the sale will be over in a few days. He should be FIRED for pressuring people like that. Why do we all have to pay different prices and negotiate with these jerks! Honestly, compare different dealer prices. Don't be pressured to buy anything. I would give them zero stars, but the system wont let me. Good luck! More

Wonderful experience Nicole was our sales rep she is amazing! Very professional understanding great to work with!Answers all questions , Gives you the time and her 100% a Nicole was our sales rep she is amazing! Very professional understanding great to work with!Answers all questions , Gives you the time and her 100% attention. . Gary from fiance office was very helpful explained everthing very complete. I Have people who i cant wait to tell about. Kelly Ford . Thankyou for the wonderful experience so happy with our choice . More

Great customer service. Very easy to deal with. I highly recommend Kelly Ford. The customer service from everyone, from the service advisors and mechanics to parts has been outstanding. Brian, the I highly recommend Kelly Ford. The customer service from everyone, from the service advisors and mechanics to parts has been outstanding. Brian, the service advisor I usually deal with, is very good with communicating and resolving any concerns. I always feel comfortable talking through any issues with both Brian and the mechanics and deciding on a course of action. Also, Patrick in parts is always approachable and willing to help with whatever you need. More

Bait and switch I agreed upon a price with a salesman via email and after I drove the truck and wanted to run numbers they told me the price on the internet was wrong I agreed upon a price with a salesman via email and after I drove the truck and wanted to run numbers they told me the price on the internet was wrong by $5k and there was nothing else they could do. Complete waste of my time, I wouldn't deal with this dealership ever again!! More

tecall always the best. brian and the team go way above any expections.i never go anywhere else. they know me, my driving habits ,my car . brian always is my always the best. brian and the team go way above any expections.i never go anywhere else. they know me, my driving habits ,my car . brian always is my go to, andhas been for many years. he is always respectful to any concern i have. he is extremely accommodating . i totally trust him to be candid about any concerns he may have about my car. and i follow his advise. i am more than satisfied with service at kelly. thank you brian More