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Kelly Ford

Beverly, MA

Overview
Employees
Reviews
Vehicles
4.2
536 Reviews
Welcome to Kelly Ford! We are proud to serve North Shore Massachusetts with quality new and pre-owned Ford models such as the F-150, Bronco, Escape, Explorer, Mustang, and many more! Our Ford dealership also provides quality Ford service and parts to local cities like Beverly, Danvers, Peabody, Saugus, and the entire North Shore of Massachusetts, who will all benefit from the addition of our Massachusetts Ford dealership in Beverly. Visit our Kelly Ford team at 420 Cabot St. in Beverly, MA today, or browse our selection of vehicles and services online at our Kelly Ford website.
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420 Cabot Street

Beverly, MA

01915

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Showing 536 reviews

June 06, 2022

I have been going to Kelly Ford for a few years now. Service has always been great. Melvin, the service manager, is a great guy. He is very helpful. His service team is a good group of people. More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ambrose Orlando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin DeLeon, Juan Flores
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May 05, 2022

Efficient and open to my needs and made a quick sale for a nice quality vehicle - Mohamed would be an asset to any business but excels here at Kelly Ford. More

by sunil.metcalfe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Zizi
Report | Print
May 10, 2022 -

Kelly Ford responded

This really means a lot to us! We are happy to know that you had the opportunity to work with Mohamed and that he took excellent care of you! Please let us know if there is anything else we can do for you!

Sep 09, 2022 -

sunil.metcalfe responded

I’ve had quite a few issues since this purchase sadly. Firstly the oil leaked and a gasket had to be changed almost immediately, then I had brake pads error message and needed new sensors, sadly now I have a steering error message and also the car shakes between 65-75 on the highway and some of the door seals have come off just 3/4 months in. The service center have been helpful and they are aware I just wish all these things would have been resolved before purchase so it was good to go - and I hope they can resolve these issues for what was meant to be a dream purpose for me.

May 05, 2022

It was an awesome service. I had a great experiemce. Everyone was very friendly. Very helpful staff. More

by Wida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin DeLeon
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May 10, 2022 -

Kelly Ford responded

Hi Wilda! We just wanted to reach out and say how much we appreciate you taking the time to share your feedback with us! It is great to know that everything ran so smoothly and that Melvin took excellent care of you!

May 05, 2022

Melvin has always been very professional and accommodating to my needs. Great dealership and overall, well run. More

by ESE
Recommend Dealer
Yes
Employees Worked With
Melvin DeLeon
Report | Print
May 10, 2022 -

Kelly Ford responded

On behalf of Melvin, thank you! We are happy to know that you had a great experience and that Melvin took excellent care of you!

May 05, 2022

I had a recall on my Explorer and call few places to have schedule but I bring to Ford Kelly Beverly because the customer service from them was so nice and not only treat me wonderful but my car was fixed on More

by Rosângela Santos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin DeLeon
Report | Print
May 10, 2022 -

Kelly Ford responded

Wow thank you so much, Rosangela! We're happy to know Melvin took such great care of you and your Explorer! It is great that from start to finish, everything ran so smoothly and that that the entire service team were all so helpful and friendly! Again, thank you, Rosangela! Please do not hesitate to reach out if there is anything else we can do for you!

May 22, 2022 -

Rosângela Santos responded

That’s was great experience since I bough my car. I am getting ready to buy a new one and definitely will be Ford again. ❤️

March 26, 2022

Extremely anxiety free truck buying experience. X-Plan Pricing with great program discounts/customer cash. More

by Marbleheader F-150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 19, 2022

I called Monday to schedule an 8am appointment for Saturday. I called again Friday to confirm I could drop my truck off early and pick it up by noon. Your service rep confirmed. When I called Saturday More

by Dsnoble13
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
General manager, Isaac Bruton, Bryan Drysdale, Juan Flores
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March 16, 2022

We went in there unsure an Mohamed got us what we wanted and left happy More

by Greg.B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Sbordone, Hanna Quill, Mohamed Zizi
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March 10, 2022

Mohammed was very helpful and got me into the car I wanted for a good deal! Kelly ford is a great deal and I would definitely recommend them to friend and family More

by mkiely517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Zizi, Sonlly Pena
Report | Print
March 05, 2022

Kelly Ford dies an excellent job not only in the actual work they perform but their policy if keeping the customer informed is above all expectations. More

by birder57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Report | Print
Mar 10, 2022 -

Kelly Ford responded

That means a lot to us! We're pleased to know that you had the opportunity to work with Juan and that he made sure you were well informed from start to finish! Thank you so much for sharing this with us!

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