Kelly Ford

Excellent Buying Experience It was an absolute pleasure working with Bob Dolye & Charlie Algieri-McCarthy... We ordered a new Explorer and they made the process from start to f It was an absolute pleasure working with Bob Dolye & Charlie Algieri-McCarthy... We ordered a new Explorer and they made the process from start to finish a hassle free car buying experience. Bob took the time to explain all the features and gave my wife and I a demo... We love our new Explorer... Thank You. More

Customer service I had James Gordon. He was a great salesman and had excellent customer. I would recommend him, the dealership, the management and finance employees to I had James Gordon. He was a great salesman and had excellent customer. I would recommend him, the dealership, the management and finance employees to anyone that was looking to buy a Ford. More

Great customer Service. Mr. Charlie has one of the politest attitudes and customer friendly approaches by far. He’s very helpful and attentive to customer needs. Let’s face i Mr. Charlie has one of the politest attitudes and customer friendly approaches by far. He’s very helpful and attentive to customer needs. Let’s face it! The Man is a pro at what he does. Thanks Charlie Algieri. More

Professional knowledgeable through Beginning of the appointment was fast taking in the car and taking my information and explained what would be done and the arranging of the rental car Beginning of the appointment was fast taking in the car and taking my information and explained what would be done and the arranging of the rental car was swift and easy. Derek kept me informed on the progress of my vehicle and I was pleased with his friendliness and professionalism. Overall my experience with Kelly was a good one. Having been a former employee I can see how the new changes to the dealership are positive and efficient. Good job Tom Kelly! More

Excellent serviice Service was outstanding with everything being explained at every step of the repair process. When parts were ordered the time frame quoted was accurat Service was outstanding with everything being explained at every step of the repair process. When parts were ordered the time frame quoted was accurate as to when the parts would be received. Installation was bang on! Great work. More

Excellent service-great people Our car was overdue for it's first oil change after driving down to FL from New England. Even though my husband did not have an appointment, they were Our car was overdue for it's first oil change after driving down to FL from New England. Even though my husband did not have an appointment, they were more than happy to accommodate him. They even offered to have the car washed as well! The amenities they offered were great as well-especially the power chair! We will be bringing our car back for future service calls, and when the lease runs out, hopefully to get another vehicle with this dealership. More

CD was amazing! You hear so many horror stories of people going in to purchase vehicles and although I wanted a new car, I was afraid of the salesman that I would get You hear so many horror stories of people going in to purchase vehicles and although I wanted a new car, I was afraid of the salesman that I would get. I was fortunate enough to meet CD, who right off the bat offered me a Kit Kat bar before we even started looking at the car I was interested in. It sounds silly, but the gesture really broke the ice. He was absolutely terrific! He was patient, explained how everything worked, and answered all of the questions I had. He was genuine and that's very rare to find at a dealership, or so I've heard. Zeth and Sandy's were also incredible and understanding. The entire process was smooth and I ended up leaving with the car that I fell in love with... The same day!! Thank you, CD so, so much for making this entire experience easy and fun. Next car I buy I'll be hoping to find you again. More

Escape Owner We felt right at home upon entering Kelly Ford and meeting Tim who directed us to John. Everyone that we came in contact with was extremely informativ We felt right at home upon entering Kelly Ford and meeting Tim who directed us to John. Everyone that we came in contact with was extremely informative. John worked very hard to get us to a monthly payment that we could afford and Sandy was very understanding and patient. John was at our beck and call to answer any questions and help us with decisions. It felt like he was really a friend looking out for us! Zeth was called in to help with the trade-in amount, which was also a help-we appreciated his input. I was very satisfied to leave as an owner of a Ford Escape! More

Regular maintenance, I.e., oil change, tire rotation, etc. Service attendant was pleasant and thorough. I had to buy 3 tires. I waited 3 hrs. for everything. Kind of a long wait. Also did not get my car washed Service attendant was pleasant and thorough. I had to buy 3 tires. I waited 3 hrs. for everything. Kind of a long wait. Also did not get my car washed, as promised. More