Kelly Ford

CD was amazing! You hear so many horror stories of people going in to purchase vehicles and although I wanted a new car, I was afraid of the salesman that I would get You hear so many horror stories of people going in to purchase vehicles and although I wanted a new car, I was afraid of the salesman that I would get. I was fortunate enough to meet CD, who right off the bat offered me a Kit Kat bar before we even started looking at the car I was interested in. It sounds silly, but the gesture really broke the ice. He was absolutely terrific! He was patient, explained how everything worked, and answered all of the questions I had. He was genuine and that's very rare to find at a dealership, or so I've heard. Zeth and Sandy's were also incredible and understanding. The entire process was smooth and I ended up leaving with the car that I fell in love with... The same day!! Thank you, CD so, so much for making this entire experience easy and fun. Next car I buy I'll be hoping to find you again. More

Escape Owner We felt right at home upon entering Kelly Ford and meeting Tim who directed us to John. Everyone that we came in contact with was extremely informativ We felt right at home upon entering Kelly Ford and meeting Tim who directed us to John. Everyone that we came in contact with was extremely informative. John worked very hard to get us to a monthly payment that we could afford and Sandy was very understanding and patient. John was at our beck and call to answer any questions and help us with decisions. It felt like he was really a friend looking out for us! Zeth was called in to help with the trade-in amount, which was also a help-we appreciated his input. I was very satisfied to leave as an owner of a Ford Escape! More

Excellent serviice Service was outstanding with everything being explained at every step of the repair process. When parts were ordered the time frame quoted was accurat Service was outstanding with everything being explained at every step of the repair process. When parts were ordered the time frame quoted was accurate as to when the parts would be received. Installation was bang on! Great work. More

Excellent service-great people Our car was overdue for it's first oil change after driving down to FL from New England. Even though my husband did not have an appointment, they were Our car was overdue for it's first oil change after driving down to FL from New England. Even though my husband did not have an appointment, they were more than happy to accommodate him. They even offered to have the car washed as well! The amenities they offered were great as well-especially the power chair! We will be bringing our car back for future service calls, and when the lease runs out, hopefully to get another vehicle with this dealership. More

Regular maintenance, I.e., oil change, tire rotation, etc. Service attendant was pleasant and thorough. I had to buy 3 tires. I waited 3 hrs. for everything. Kind of a long wait. Also did not get my car washed Service attendant was pleasant and thorough. I had to buy 3 tires. I waited 3 hrs. for everything. Kind of a long wait. Also did not get my car washed, as promised. More

Exceptional Tabby did an excellent job. She explained the service in detail and was pleasant to work with. The service was quick and the wait was easy in the the Tabby did an excellent job. She explained the service in detail and was pleasant to work with. The service was quick and the wait was easy in the the waiting area. More

Excellent service,very helpful employee They were very helpful and instructive and solved quickly and satisfactorily the problem with the vehicle .Mr Ertz-Berger went out of his way to help They were very helpful and instructive and solved quickly and satisfactorily the problem with the vehicle .Mr Ertz-Berger went out of his way to help us. More

Car buying the way it should be Having purchased over twenty cars and trucks in my lifetime I would rate our experience recently at Kelly Ford and with Salesperson Brent Slater as th Having purchased over twenty cars and trucks in my lifetime I would rate our experience recently at Kelly Ford and with Salesperson Brent Slater as the absolute best. From Brent meeting us at the door upon our arrival through every step until driving off with our new car, Brent, Chuck Cooper in management and Johnnie Walsh in Finance were very friendly, courteous and helpful. No pressure just information and let us make up our minds on our schedule. Brent's follow-through and post sale follow-up have been great. More

Best place to buy a car! I just purchased another car from Kelly Ford and it has be a wonderful experience from start to finish. The sales staff were friendly, patient, and k I just purchased another car from Kelly Ford and it has be a wonderful experience from start to finish. The sales staff were friendly, patient, and knowledgable while helping me to pick out my perfect car. This time I purchased a used vehicle and the amazing staff worked to make sure I was to get what I wanted with a price I could afford. The whole experience has been fantastic and is why I keep coming back to this dealership. This is the third car I have purchased from them and would highly recommend them to anyone seeking a new vehicle. More