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Kelly Ford

Melbourne, FL

Overview
Employees
Reviews
Vehicles
4.8
3,140 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,140 reviews

July 03, 2024

Honest, integrity and excellent service are words I would use to describe my experience at Kelly Ford in Melbourne, FL! My service advisor, Talyn Johansson, was extremely knowledgeable and kept me informed e More

by ns.king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talyn Johanesen
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Jul 03, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

July 02, 2024

Terrible Repair Work! They improperly installed the fuel tank after a fuel pump repair. We found later at another dealership that bolts were missing and tank was grinding More

by Rayzac22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Kelly Ford responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Ford. Please reach out to me on my personal cell phone, 760-718-9469, so that I can address your concerns. Sincerely yours, Jeremy Collins, Florida Market Fixed Operations Director, Kelly Ford & Infiniti of Melbourne.

July 01, 2024

This car buying experience is one of the best we have ever had. Our sales consultant was Andre M. He worked hard to find us a new Ford Ranger with the features we wanted without having to order one with More

by Byron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter, Andre Mannain
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Jul 01, 2024 -

Kelly Ford responded

Byron, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

June 23, 2024

Very happy working with Kelly Ford. Working with Mack was a great experience. Looking forward to have my truck serviced there. Thank You FABJr. More

by nu2fl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mack
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Jun 23, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

June 20, 2024

Thank you for making car buying a great experience! Always a pleasure dealing with Kelly ford. More

by PLEASANT_JAP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

June 16, 2024

Very professional, no nonsense experience. No haggling or silly sales games. Just a very straightforward and honest transaction. More

by CJD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Alligood
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Jun 16, 2024 -

Kelly Ford responded

CJD, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

June 12, 2024

Experience was great. Wish they didn’t sell me the zurk protectant if they had already put it on the truck.. basically put it on twice and paid for it twice.. they are sne More

by Cameronkazek96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
2.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Skinner gets 5 stars
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June 03, 2024

Outstanding Service call for fluids and tires. In and out of dealership in one hour. Service representative, Wilson Vasquez provided updates during the time I waited. He also helped schedule a More

by Ed O’Mara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Kelly Ford responded

Ed, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

June 02, 2024

Great experience from start to delivery finance guy was great will be back in the future More

by jwmsons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Alligood
Report | Print
Jun 02, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

May 29, 2024

Buying a new car is not our fav task, but Omar and Robert made our experience excellent! Extremely professional and willing to help us find the best deal, stayed after hours to ensure we left happy. Overa More

by anettm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lozraites, Omar De Jesús
Report | Print
May 29, 2024 -

Kelly Ford responded

Anett, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

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