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Kelly Ford

Melbourne, FL

4.8
3,140 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,140 reviews

January 18, 2018

I brought my car in for the 75,000 mile check up. I took my car in for the 75,000 mile check up and oil change. My car was done on time and everything was done as promised. More

by Nancy Garbedian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Jan 19, 2018 -

Kelly Ford responded

Thank you for sharing your feedback, Nancy! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best regards, Kelly Ford Team

January 18, 2018

Service Department makes it Easy! "Traci Daly makes everything go smoothly. Her and Judy are the main factor why we get our vehicles serviced there." Always look for the Coupons Kell More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Daly, Traci Daly
Jan 19, 2018 -

Kelly Ford responded

Jason, we're excited to hear that Tracie and Judy took care of you and that everything went very smoothly. We hope to see you again in the future. Warm regards, Kelly Ford Team

January 12, 2018

Awesome! From the start our experience was professional, commutative and friendly. Had a couple of hiccups but was fixed immediately. Austin and Charlie thank More

by Sherry Rife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, Austin Van Kirk
Jan 16, 2018 -

Kelly Ford responded

Sherry, we love hearing from our customers so thank you for taking the time write this glowing feedback. We'll be sure to pass your thanks on to Austin and Charlie. Until next time, drive safe! Best regards, Kelly Ford Team

January 09, 2018

Purchase , education, service our salesperson DT found the truck we requested and walked us thru process with no pressure then after purchase with Jon we had Cheryl walk us thru t More

by donald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabby Collins, Cheryl Shaton, Jon Powell, Sean Krisanda, DT Thornton, Timothy Bradley
Jan 10, 2018 -

Kelly Ford responded

Donald, Thank you so much for taking the time to share your kind words about your experience at Kelly Ford! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Warm regards, Kelly Ford Team

January 09, 2018

Love my new vehicle, not impressed with some staff The actual PURCHASING of my vehicle was like any typical purchase...friendly, kind, charming, getting you to where you need to be.( Mr. Slater doesn' More

by Loving life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Powell, Brent Slater
January 07, 2018

terrific!! All the staff at Kelly Ford in Melbourne, Florida are always friendly, professional, competent and knowledgeable. They try very hard to please the cus More

by seasonrunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Amore, Traci Daly, Tabby Collins, Cheryl Shaton
Jan 10, 2018 -

Kelly Ford responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. We will be sure to pass along your praises to the team. Until next time, drive safe! Best regards, Kelly Ford Team

January 06, 2018

Fair, easy, friendly Reggie Morton made car shopping easy. He gave great service. Let me explore different vehicles to see which would be best for me. Answered all my ques More

by DebbieM
Recommend Dealer
Yes
Employees Worked With
Other Employees : Johnnie Walsh
Jan 10, 2018 -

Kelly Ford responded

Thanks for the nice review, Debbie! We really appreciate this feedback. It was our pleasure doing business with you. Kind regards, Kelly Ford Team

January 05, 2018

Honestly, THEY deserve it. I took my Ford, C-max Hybrid there for service; They are very friendly, knowledgeable, professional and most of all HONEST. They took care my car a More

by miltonkelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Krisanda, Derek Ertz-Berger
Jan 10, 2018 -

Kelly Ford responded

Thank you for putting your trust in Kelly Ford! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best regards, Kelly Ford Team

January 04, 2018

Fair, Fast , & Friendly Every person I had an encounter with made my car buying experience memorable. I would recommend Kelly Ford to anyone looking for fair, fast, and frien More

by jratliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, Chuck Cooper, Reid Hutchins
Jan 05, 2018 -

Kelly Ford responded

Thank you for taking the time to write about your experience with us. We’re so happy to hear that Chuck, Reid, and Charlie were able to help find the perfect vehicle for you. Take care and happy trails! Kind regards, Kelly Ford Team

January 03, 2018

Highly Recommend Kelly Ford No words to express my gratitude to the service department at Kelly Ford. New to the area and just found my new car dealership. As a longime Ford Le More

by CAROL SARRO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was another man involved, his name escapes me.
Jan 05, 2018 -

Kelly Ford responded

Carol, thank you for sharing this great feedback with us. We feel our service department is what makes Kelly Ford special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you on your next visit! Best regards, Kelly Ford Team

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