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Kelly Ford

Melbourne, FL

4.8
3,140 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,140 reviews

December 22, 2017

Very accomodating Reggie came right out to meet us when we pulled up. He was quite knowledgable about the inventory and comparing available features. I was pleased with More

by melbournebuyer
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Cooper
Dec 27, 2017 -

Kelly Ford responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Kelly Ford. Kind regards, Kelly Ford Team

December 21, 2017

great after sakes hekp bought a pickup truck..anrenna was broken..rhe sales staff was quick n curtious to get it reoaired at no cost to me..freindliest sales people ive ever More

by pjdiddy1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stallings, Vinny Amore, Chuck Cooper, Cheryl Shaton, Patricia Fina
Dec 22, 2017 -

Kelly Ford responded

Thank you for your business and this review. We are happy to hear that our staff was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, Kelly Ford Team

December 20, 2017

Great car buying experience Brought a new 2017 Ford Fusion from Kelley Ford yesterday. Got an excellent deal and the entire process from first walking in to driving out with our More

by Jim Holmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Jon Powell
Dec 21, 2017 -

Kelly Ford responded

Thanks for the kind review, Jim! Phil is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new 2017 Fusion! If you have any questions or concerns, please do not hesitate to come see us. Kind regards, Kelly Ford Team

December 20, 2017

Great Car buying Experience! Bob was very helping in finding us exactly what we were looking for at a great price. We were debating between buying used or new and ended up buying More

by cbarzey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Doyle
Dec 21, 2017 -

Kelly Ford responded

Thanks for writing this nice review. It is great to hear that Bob took your satisfaction seriously and made sure you got exactly what you wanted. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Warm regards, Kelly Ford Team

December 20, 2017

They worked very hard to make sure my issues were resolved I had several issues with the purchase of my new Fusion. One being the dashboard was defective. Dan Smith made sure that the request to replace the da More

by Nan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Smith
Dec 21, 2017 -

Kelly Ford responded

We would like to extend our gratitude to you for taking the time to give us your feedback. We're glad to hear that Dan took care of you! He is a great asset and we appreciate all he does. Best regards, Kelly Ford Team

December 19, 2017

Great Customer Service / Great Experience / Great Car Absolutely excellent service and customer care. Every question I asked CD was honest and straightforward. I've had my Mustang for a few months now and More

by Travis.Ebling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CD Williams
Dec 20, 2017 -

Kelly Ford responded

Thank you for sharing your experience with us, Travis! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Kelly Ford Team

December 18, 2017

Sales scam Worst experience ever. Wish I could give no stars. Just go somewhere else. There are plenty of car dealerships in Melbourne and other Ford dealerships More

by They Lied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Vinny Amore
December 18, 2017

Once Again, Kelly Ford is the BEST! Terrific customer service. Team is attentive and accommodating! Jeremy Collins is great to work with and the quality of the work is outstanding. Th More

by WaltK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2017 -

Kelly Ford responded

Thank you for the positive review, Walt and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out if you ever need anything in the future. Best regards, Kelly Ford Team

December 17, 2017

Kelly Ford Changing Minds Twenty years ago, my wife and I, angered and upset, returned to a Ford Dealer who had worked on our Mustang for three weeks failing to repair it. We More

by IMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Charlie Algieri-McCarthy, Cheryl Shaton, Jon Powell
Dec 18, 2017 -

Kelly Ford responded

Bernie and Monica, Thank you for taking the time to share your feedback regarding your experience at Kelly Ford and congratulations on your new F150! Buying a new vehicle is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Best regards, Kelly Ford Team

December 17, 2017

I will do it again! CD Williams and the entire Kelly Ford Customer service and Sales team showed me that car shopping can be an easy,joyful event. Thanks to all of you. More

by carbuy32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CD Williams
Dec 18, 2017 -

Kelly Ford responded

Thank you so much for this lovely review! We will certainly pass the kind words along to CD Williams and our team. Please let us know if we can do anything further to help. Best regards, Kelly Ford Team

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