Kelly Ford

Stressful but Happy Customer This is our 3rd Vehicle that we have purchased from Phil Pettus at Kelly Ford in 3 years. We bought the 2015 Chrysler 300 on Saturday 9/2/17 but on 9 This is our 3rd Vehicle that we have purchased from Phil Pettus at Kelly Ford in 3 years. We bought the 2015 Chrysler 300 on Saturday 9/2/17 but on 9/4/17 the transmission failed tremendously. After a long stressful 24 hours we decided this car was going to be a major issue from the start. Phil and Charlie were awesome with us and worked with us to find a better vehicle for our needs. In the end we bought the 2017 Ford Taurus SEL (Red) and are very happy with our purchase. This was a stressful experience for us but Phil truly went above and beyond to get us through. Sandra in financing is always a pleasure to work with. We highly recommend Kelly Ford and we will always buy our cars from Phil in the future. Thanks so much! More

Great dealership Very low pressure sales approach, but ready to answer questions or concerns when required. Hector Misuraca and John Alligood were ready to help with a Very low pressure sales approach, but ready to answer questions or concerns when required. Hector Misuraca and John Alligood were ready to help with anything we needed. They made the whole process smooth and easy. Very good people to deal with. Would recommend them for sure. More

Awesome service! Want great service? Want to free like you were treated right? Then head over to Kelly and free good about your new truck purchase! They make sure all Want great service? Want to free like you were treated right? Then head over to Kelly and free good about your new truck purchase! They make sure all your questions are answered and problems are solved before you leave the lot. More

One of my best car buying experiences Charles-Algieri McCarthy, Sales Manager and Marc Carnelleri were awesome! My wife and I entered the dealership to only look around. We had no intentio Charles-Algieri McCarthy, Sales Manager and Marc Carnelleri were awesome! My wife and I entered the dealership to only look around. We had no intentions to buy. We had visited a Ford dealership; much closer to our home, but since this dealership is much closer to our jobs, we decided to stop in and see what they had to offer. Marc approached to help us after we explained to him what we were interested in. He took it upon himself to search the lot to get us as close to what we were looking for and in the price range that we were trying to stay within. After finding a vehicle that we were interested in, we decided to go in and run the numbers. Charlie got involved and we were able to close on the deal! In and out o the dealership in a little more than an hour! Excellent job guys! Finance department was awesome as well. Certainly one of the best car buying experiences that we have had! Look forward to doing business with you again in about 4 years! Ron and Heather More

Great car buying experience! Bob Doyle the salesman was very attentive and prompt at returning my inquiries. We came to an acceptable agreement on price and terms. The rest of the Bob Doyle the salesman was very attentive and prompt at returning my inquiries. We came to an acceptable agreement on price and terms. The rest of the staff was helpful and courteous. More

Friendly and helpful. Everyone I encountered were helpful and made me feel at ease. I would certainly recommend Kelly Ford, in fact I already have! Thank you. I am very hap Everyone I encountered were helpful and made me feel at ease. I would certainly recommend Kelly Ford, in fact I already have! Thank you. I am very happy with my new car and told everyone how pleasant my experience was. Sharon Hodnette More

Awesome! Unbelievable service. I called that day around 11:00 am thinking I would be told no again... WS sure that I was just wasting my time with someone else Unbelievable service. I called that day around 11:00 am thinking I would be told no again... WS sure that I was just wasting my time with someone else to turn me down. The same night I left with a new car and it took less than two hours. My partner in the way there told me it wasn't going to happen the way I was told by the finance manager and halfway through paperwork he was asking if he could help him on his loan as well. I am soooo incredibly grateful and very happy with my new car! More

No hassles buying my first used car! My salesman, Bob Doyle, made my car buying experience stress free. I am totally happy with my 2016 Ford Fusion hybrid. I will definitely come back for My salesman, Bob Doyle, made my car buying experience stress free. I am totally happy with my 2016 Ford Fusion hybrid. I will definitely come back for my next vehicle. Holly K More

Very impressed This was by far the smoothest stress free car buying experience we have ever had! Brent went above and beyond making us happy customers. He was reco This was by far the smoothest stress free car buying experience we have ever had! Brent went above and beyond making us happy customers. He was recommended to us and we certainly weren't disappointed. Pretty much the entire dealership was friendly and acknowledged our presence. A huge plus was no sales staff was hanging right outside the door smoking like chimneys which was our experience at the dealership we visited right before coming here. 1st class all the way. More

First service appointment I recently completed the first service visit for my F-150. It was a pleasant experience from beginning to end. The scheduling process was convenient, I recently completed the first service visit for my F-150. It was a pleasant experience from beginning to end. The scheduling process was convenient, the Service Advisor Leo Diaz was professional and courteous and the waiting area was clean and comfortable. I anticipated waiting longer and was pleasantly surprised how quickly i was done. While I was waiting CD Williams from the sales team spent time with me to confirm I was still pleased with the truck. I received a follow up from Pamela Prather and then Judy Daly to confirm I was satisfied with my visit. I was completely satisfied. More