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Kelly Ford

Melbourne, FL

4.8
3,133 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,133 reviews

June 06, 2017

First Experience First time visiting Kelly Ford and were very pleased. John was wonderful at explaining all our options (some of which we never even considered). He More

by ellison2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alligood
Jun 07, 2017 -

Kelly Ford responded

We're glad to hear that your visit went so well and John was there to provide you with such exceptional service! We hope you can visit Kelly Ford again in the not so distant future. Until then, have a great day. Best regards, Kelly Ford Team

June 06, 2017

Great group of people from sales to finance! Awesome experience! Team was friendly and patient and worked hard to get me the exact deal I wanted!!! Thank you to all for your help! More

by Coach girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cooper, Jon Powell, DT Thornton
Jun 07, 2017 -

Kelly Ford responded

Thanks for writing. It is great to hear that our team took your satisfaction seriously and made sure you got exactly what you wanted. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Kind regards, Kelly Ford Team

June 06, 2017

happy customer! Our overall new F150 purchasing experience was very positive. We were truly amazed at how smoothly the entire process was for us. Mr. Phil, our sales More

by Arnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Charlie Algieri-McCarthy, Carlos Arciniegas, Cheryl Shaton
Jun 07, 2017 -

Kelly Ford responded

Thank you for taking the time to write this review, Gerelyn and Arnold. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Enjoy your new F150! Kind regards, Kelly Ford Team

June 04, 2017

Great experience. Our experience was great. Everyone we dealt with, from sales to finance, was professional and friendly. Our salesman, Tristan,patiently showed us nume More

by Vktrsvic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Palmer, Jon Powell, Doug Finwall
Jun 07, 2017 -

Kelly Ford responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Take care and happy trails! Kind regards, Kelly Ford Team

June 04, 2017

Excellent Customer Care and Involvement We moved to the Melbourne area after being in Titusville for a number of years and working with another great Ford dealer, Ron Norris. We called sever More

by Golfnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2017 -

Kelly Ford responded

Thank you for the awesome feedback! Jeremy is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Until next time, drive safe! Warm regards, Kelly Ford Team

June 04, 2017

Experience When we got there, we had a great experience with JD. He was very helpful and answered all of our questions. He explained everything as we went along. More

by mkehres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Finwall, CD Williams
Jun 07, 2017 -

Kelly Ford responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience working with JD! We appreciate your referrals as well. If there is anything else we can do for you just give us a call! Best regards, Kelly Ford Team

May 31, 2017

A great experience and Jesse couldn't have been nicer! The last time I bough a car from another local dealership, I felt like the shady sharks were circling. My husband and I went to the Kelly Ford deale More

by jodie and Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Tucker, Jesse Sheridan
May 31, 2017 -

Kelly Ford responded

Thank you so much for leaving this awesome review of our dealership, Jodie and Michael. Like all of our employees, we are dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! All the best, Kelly Ford Team

May 31, 2017

Great Service and outstanding experience! There is always alot of anxiety when buying a car. Our recent experience at Kelly Ford and working with Jeff Donnelly was an outstanding experience. F More

by Fusion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Donnelly
Jun 07, 2017 -

Kelly Ford responded

Thanks for your kind words! We appreciate Jeff, as well as the rest of our staff and we, are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best regards, Kelly Ford Team

May 30, 2017

Doing the Impossible I was upside down in a vehicle, and CD and his team were not only able to get me into a new vehicle, but they wouldn't settle for just a new vehicle. More

by LookNewTruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CD Williams
May 31, 2017 -

Kelly Ford responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have a friendly and accommodating experience. We will share your comments with CD and his team and we look forward to seeing you at our dealership in the future. All the best, Kelly Ford Team

May 29, 2017

one of the best experiences we've had at any dealerships professionalism with everyone we dealt with from manager Jim Ahlquist to salesman Jeffrey Donnelly .They were helpful with every aspect of the sale. More

by philkoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Ahlquist, Jeffrey Donnelly
May 31, 2017 -

Kelly Ford responded

Thank you for leaving us this great review. We are very happy to hear that everyone could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Kelly Ford Team

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