Kelly Ford

Chris Lefevre spent time educating me & answeringl Customer service was impressive! Both my daughter and myself are disabled and require someone that is patient, understanding and can make suggestions Customer service was impressive! Both my daughter and myself are disabled and require someone that is patient, understanding and can make suggestions that are based off not only our wants but needs. Chris took that extra time and explained how the Certified Pre-Owned program works. He took time to actively listen to what we wanted. He also provided information on the Kelly Ford dealership and if we chose to purchase from them we became part of the Kelly family and would be able to drive off the lot worry free! More

Best Truck Buying Experience Ever Reggie Morton, Sandra Smith, Casey Tucker and the entire team of Kelly Ford were awesome and I'll definitely do business here again. Reggie spent ove Reggie Morton, Sandra Smith, Casey Tucker and the entire team of Kelly Ford were awesome and I'll definitely do business here again. Reggie spent over three hours walking/driving around the lot explaining every feature on several models until I had a truck that met every requirement I was looking for. More

Phil came through for me! Phil went above and beyond to find the perfect truck at the perfect price. He spent a lot of time making sure I was getting a truck that met my needs Phil went above and beyond to find the perfect truck at the perfect price. He spent a lot of time making sure I was getting a truck that met my needs and never pressured me at all. If you are looking for a salesman that you can trust, ask for Phil! I will be recommending all of my family and friends to him. Managers Jim, Charlie and Carlos all helped out with the process to make sure it was going smooth and I was happy. Sandy made sure to educate me on the available warranty plans for my truck since I'll be keeping it for awhile. I went with the 6/60k ESP. Quick and easy from start to finish. Thanks Kelly Ford! More

Excellent service while purchasing a new 2016 Ford Taurus Excellent service while purchasing new vehicle. Reggie Horton, Brent Slater, and Doug Finwall provided excellent service without pressure in finding Excellent service while purchasing new vehicle. Reggie Horton, Brent Slater, and Doug Finwall provided excellent service without pressure in finding the right vehicle. It took a couple of months to find the right vehicle and the right deal. Professional, courteous, and informative. Jon Powell was excellent in presenting all the finance options, maintenance options, and warrantee options withoutpressure. Excellent experience. I would buy from them again. Thanks, Mark More

Outstanding Sale and customer service guy. Outstanding Sale...He spoke THE TRUTH about the vehichal I purchased didn't tell me want I wanted to hear ONLY FACTS. Didn't talk to much or force hi Outstanding Sale...He spoke THE TRUTH about the vehichal I purchased didn't tell me want I wanted to hear ONLY FACTS. Didn't talk to much or force his opinion on me. I WOULD RECOMMEND BRIAN FULOP to anyone looking for a FORD! The WHOLE STAFF I dealt with Vonnie Amore CD and that little old man who said GET HIM WHAT HE WANT!! I would recommend my friends and family to these Kelly Ford men. Thanks for the sale to BRAIN FULOP and staff. Respectfully BRYAN VON ELLIS. More

17 Ford Explorer Great customer service. Proactive salesmanship. They called me. Rolled out of one lease to another. Even helped me register a different vehicle. Would Great customer service. Proactive salesmanship. They called me. Rolled out of one lease to another. Even helped me register a different vehicle. Would definitely recommend. More

2012 Ford Fusion Transmission Shifts Like a New Car My 2012 Fusion was having some transmission problems when shifting. I spoke with Traci and made an appointment to have the transmission serviced. The My 2012 Fusion was having some transmission problems when shifting. I spoke with Traci and made an appointment to have the transmission serviced. The car was ready when promised and I received a call from Traci telling me that I could pick it up at my convenience. When I came to pick the car up, I found Traci and took care of the charges, which only took a couple of minutes. Traci gave me a receipt and a copy of the itemized invoice. By then my car had been brought up and was sitting just outside the door, nice and clean inside and out. After servicing, the transmission shifts like a new car. Very Satisfied More

Best car buying experience ever I have dealt through several vehicles buy. Mostly they have been like going to the dentist and having all of your teeth pulled out. The experience I h I have dealt through several vehicles buy. Mostly they have been like going to the dentist and having all of your teeth pulled out. The experience I had at Kelly Ford was the best by far I have experienced. Salesman DT Thornton was very knowledgeable about Escapes and was prepared for our visit prior to my wife and I's arrival. DT and I mostly corresponded by email and phone texts, which was the communication methods I preferred. The whole buying experience from arriving to leaving in the new vehicle only took a couple of hours and went extremely smooth. More

Quick and easy! Quick and easy to get my car in for service and complete all needed maintenance. They even washed and vacuumed and completed before promised time. Quick and easy to get my car in for service and complete all needed maintenance. They even washed and vacuumed and completed before promised time. More