Kelly Ford

Excellent Dealership Nikolai Alfred is a fine young man with a friendly smile who cares about his customers. He is knowledgeable and patient. The whole team at Kelly Ford Nikolai Alfred is a fine young man with a friendly smile who cares about his customers. He is knowledgeable and patient. The whole team at Kelly Ford is experienced and will do what it takes to make a deal. I needed a car on an emergency basis because my 12 year old vehicle broke down several times. In a single day two friends with whom I had never discussed cars said "go to Kelly Ford". They were right. I recommend a visit. More

Great Dealership I came in looking for a newer car and Reggie did a great job of finding me just what I was looking for. Everyone at Kelly Ford was great. I came in looking for a newer car and Reggie did a great job of finding me just what I was looking for. Everyone at Kelly Ford was great. More

Great! Rick was a fabulous sales rep. He took so much time with us explaining everything about the car. He is a compliment to Kelly Ford. Will certainly give Rick was a fabulous sales rep. He took so much time with us explaining everything about the car. He is a compliment to Kelly Ford. Will certainly give his name to anyone looking for a Ford. It was a long day for us but having Rick helping us made it a little easier. Also Charlie the retired navy seal helped us decide to lease, I was against this but his explanation helped me a lot. Also Carlos in finance was fast and his explanation was right on. More

Awesome customer service I live close enough to another Ford dealership to walk to, but discovered first hand that even though the same brand is sold & serviced, they are comp I live close enough to another Ford dealership to walk to, but discovered first hand that even though the same brand is sold & serviced, they are completely opposite in the people business. Kelly Ford just gets it right, from the second you arrive, until you are ready to go, customers come first, and I Thank You ! Jeanne More

Great experience. This is the second vehicle my family has purchased with Kelly ford. I was more than pleased with my sales experience. Darrell Thornton was knowledgebl This is the second vehicle my family has purchased with Kelly ford. I was more than pleased with my sales experience. Darrell Thornton was knowledgeble and very friendly. He took his time and showed us many vehicles and fully explained all their features and answered any questions we had. Ryan Posen set a great sales price and Carlos Arcenigas helped us get a great interest rate. Carlos was patient and friendly and fully explained warranty programs so we could pick the best one for us. I would highly recommend Kelly ford to anyone buying a new or used car. Carlos, Darrell, and Ryan are great assets to the Kelly ford team. Thank you guys. More

Great service Kelly Ford has a great service department. People there are friendly, helpful and attentive. Tim (dont recall last name) got my info and everthing ent Kelly Ford has a great service department. People there are friendly, helpful and attentive. Tim (dont recall last name) got my info and everthing entered quickly in to the system and took the car back for service. At the end of the process Dan Smith got my paperwork together quickly and got me on with the rest of my day. You've got great people there. More

Kept there word on an awesome prize! A couple months ago, Kelly Ford celebrated their Anniversary. In honor of that, they, along with 98.5 The Beach, had a contest. To make a long story A couple months ago, Kelly Ford celebrated their Anniversary. In honor of that, they, along with 98.5 The Beach, had a contest. To make a long story short, I won. It was an awesome 2 night/3 day stay at Gaylord Palms Resort in Kissimmee. It came with $250 in spending money and a Mustang to drive that weekend. Along with that they were to detail our vehicle we dropped off when picking up the Mustang. Although we had the Hotel stay in writing from 98.5, nothing was in writing about the vehicle. Yet, they kept there word. Not only that, my husband and I decided to take his 3 children along and there was no way we would have fit in a Mustang. Kelly Ford graciously offered us a larger vehicle of our choice. We chose the Ford Expedition and they agreed, with absolutely no hesitation. It was fully loaded and absolutely a beautiful, comfortable vehicle, beyond my expectations. They even let us have it a day before the trip and a day after to make things easy on us. I dealt with Charlie and Jim, the sales managers. My husband said he also had a great dealing with the manager Doug when returning the vehicle. The detail job they did on my husbands truck was so great, he jokingly said he didn't recognize it. Unfortunately, we aren't in a position to get a new vehicle at this time, so I can't review the dealership based on that. However, keeping ones word is one of the most important things in life and this dealership kept theirs. We all want to say a very big thank you to everyone involved as this was a trip ,everyone, especially the kids, will never forget. What an amazing prize. It is something we couldn't have done for the children ourselves, so thank you again. More

Great I had an amazing experience. The wait time was only an hour. They cleaned my car, they even cleaned the inside of my car. Thanks! I had an amazing experience. The wait time was only an hour. They cleaned my car, they even cleaned the inside of my car. Thanks! More

Kelly Ford We are very pleased with the interaction we had with sales person Rick West. Both he and GM Charlie McCarthy followed through with the promises they We are very pleased with the interaction we had with sales person Rick West. Both he and GM Charlie McCarthy followed through with the promises they made. Mike in financing was very efficient. George handled the insurance with our insurance company so we didn't have to do it ourselves. We have already recommended Kelly Ford to our friends. More

WOW!! Every time I get the best service Judy is AWESOME she always exceeds my expectation and that's what makes me happy what a difference from my last deal Every time I get the best service Judy is AWESOME she always exceeds my expectation and that's what makes me happy what a difference from my last dealer. Thanks Judy for the great job. More