Kelly Ford

My first time at Kelly Ford I am from Miami and had been to three Service Centers including one Ford in Miami area - could not attend car because I was driving to Palm Bay. Been I am from Miami and had been to three Service Centers including one Ford in Miami area - could not attend car because I was driving to Palm Bay. Been to Ford in area here, did not have time until much later. My issue could not wait for five days. When I got to Kelly Ford Jeremy Collins shocked me first of all. As soon as I got to his line of sight he was out the door. But I thought he certainly can't be coming to my car, how could he have seen me that quickly? I thought, it has to be that he was on his way out before my car pulled up. But, I was wrong. He came directly to my car. He is an amazing young man, dedicated employee, extremely professional, kind, and considerate; truly and asset to Kelly Ford. I am blessed to have been directed to find Kelly Ford in Melbourne. Not only was my experience pleasant and productive, I met two lovely individuals; a lady named Myrna from Melbourne Beach - described it as "far from here" and an intelligent and kind gentleman from Orlando - whose name I don't remember. All the way from Orlando. He said he comes to Kelly Ford because of its great reputation. I have NEVER been to a place like this. I also met a nice young man who washed my car - I think Tory or Troy is his name - he also backed the car out because he intuited it would be hard to clear the area - he does not know that I have physical limitations, or perhaps he sensed it because of the Handicap Sign in my car- so kind, I also met an African American young man in the car wash area who was extremely gracious and polite because I had to walk back there to get my car since I was late for an appointment: apologetic and gracious. I have always had Ford cars, but I am certain that my next car will be a Ford when I can afford a new car because of my experience with Jeremy Collins at Kelly Ford. I must say overall, everyone was super nice; Janet who got me coffee, another young man who washed my car, Someone from management man named Amore who I met accidentally , when I opened the front door, without been aware it was the front door because of the construction taking place in front of the entrance. Not a negative experience, but it started with Jeremy Collins. More

The Best Ford Service in Melbourne, FL I have been a customer of Kelly Ford for the purchase of (2) Ford automobiles. I continue to get the best service any time I return there. The effic I have been a customer of Kelly Ford for the purchase of (2) Ford automobiles. I continue to get the best service any time I return there. The efficiency and professionalism is the "top of the line"!!! I promise you will not be disappointed if you select them for your new or used automobile!!! There are a few other dealers here in the area; however I feel that I will get the "best of EVERYTHING" by using Kelly Ford for any of my needs: new purchase, service or questions I may have and I know it will not be taken advantaged of due to being a Female and a senior one at that!!!! Go to Kelly Ford - I PROMISE YOU WILL NOT BE DISSATISFIED - ONLY "HAPPY" THAT YOU WENT!!! More

THE BEST SERVICE DEPT. AS A MECHANIC FOR 18 YEARS I KNOW SERVICE I DID NOT WORK AT KELLY FORD. KELLY FORD CAN NOT BE BEAT. I PURCHASED THREE CARS FROM THEM. THE SALES MAN RO AS A MECHANIC FOR 18 YEARS I KNOW SERVICE I DID NOT WORK AT KELLY FORD. KELLY FORD CAN NOT BE BEAT. I PURCHASED THREE CARS FROM THEM. THE SALES MAN ROB WAS VERY PERSONABLE. HE MADE ME FEEL LIKE A FRIEND. SERVICE DEPT. TRACY DALY MAKES ME FEEL LIKE I AM AT HOME. SHE COULD NOT BE NICER. EVEN THE SERVICE DIRECTOR TAKES THE TIME TO SEE IF EVERYTHING IS GOING WELL. VERY WELL PLEASED. CHARLIE WIENCKOSKY More

Company purchase of new F-150 We purchased a new F150 for our company, and had top-notch service from Brent Slater and his Sales Manager. There's nothing I could add that they cou We purchased a new F150 for our company, and had top-notch service from Brent Slater and his Sales Manager. There's nothing I could add that they could have done differently to make the experience easier. More

Super service department My a/c in my vehicle quit working. Kelly ford fixed it right the first time. I love seeing how many friendly employees they have. Judy the director o My a/c in my vehicle quit working. Kelly ford fixed it right the first time. I love seeing how many friendly employees they have. Judy the director of fixed ops even asked me how my visit was. I felt comfortable with the explanation of everything that was done in my vehicle. I would definitely recommend to everybody use Kelly ford More

Great Service We took are Ford Escape in for routine maintinance. Judy Daly & Traci Daly took very good care of us. We went over what needed to be done & it was ha We took are Ford Escape in for routine maintinance. Judy Daly & Traci Daly took very good care of us. We went over what needed to be done & it was handled very professionally & promptly. Judy & Traci are very friendly & knowledgeable. They are an asset to Kelly Ford More

Our Ford Mustang!! Our salesman was Brent Slater. Our first encounter with him was casual & friendly. We came there with low expectations because our trade in was in RI. Our salesman was Brent Slater. Our first encounter with him was casual & friendly. We came there with low expectations because our trade in was in RI. Undaunted however, Brent immediately went to see the manager, who was also very helpful & we were able to strike a deal. It seemed to us that even though it was late in the day he was willing to do anything in his power to make us happy. We have bought many new cars over the years & he is the best salesman we have ever spoke to!! More

VEHICLE PURCHASE, FOURTH ONE, NO HASSLE NO FUSS NO PROBLES FOURTH PURCHASE IN 6 YEARS. COULDN'T BE EASIER. MIKE CASEY OUR SALES REP. DOES WHAT HE SAYS. HARD TO FIND IN SOME CAR DEALERS. FOURTH PURCHASE IN 6 YEARS. COULDN'T BE EASIER. MIKE CASEY OUR SALES REP. DOES WHAT HE SAYS. HARD TO FIND IN SOME CAR DEALERS. More

Excellent service Just had my second visit to Kelly Ford in Melbourne, FL for service. We are newer to the area and didn't know who to use for repairs. I checked on som Just had my second visit to Kelly Ford in Melbourne, FL for service. We are newer to the area and didn't know who to use for repairs. I checked on some repair shops in the Viera, FL area and was not happy with the reviews. I decided to go to the local ford dealer. This is my second time using Kelly Ford and have been Very Happy with the results. They are courteous, and the service writer waited on me quickly. They gave me a ride home and when my car was repaired they picked me up and brought me back to the dealership. We are very happy with the results and will use them again. Jack McGoldrick More

Satisfied Customer After the purchase I went back to Kelly Ford to have racing stripes added to my new Mustang. Doug and Tristan set up the entire process and I could no After the purchase I went back to Kelly Ford to have racing stripes added to my new Mustang. Doug and Tristan set up the entire process and I could not be more impressed with the outcome. They are both extremely helpful and made me feel like a very valued customer. I also had some technical questions with Sync and Cheryl took the time to get me the answers I needed and was there to take the photo of us on this post. Thank you all for making my purchase and post service a total pleasure. More