Kelly Ford

We were so pleased with the courteous attention we were given by everyone involved. They were most helpful when we had questions and helped us with our financial analysis. LOVE OUR EXPLORER! given by everyone involved. They were most helpful when we had questions and helped us with our financial analysis. LOVE OUR EXPLORER! More

Awesome experience! ! Derek was great to work with. He was very knowledgeable and helpful in making my experience as easy as possible!! Thanks to Derek for such amazing ! Derek was great to work with. He was very knowledgeable and helpful in making my experience as easy as possible!! Thanks to Derek for such amazing customer service!! More

Awesome experience. We have been working with Justin for years and will continue to do so in the future. Thank you! We have been working with Justin for years and will continue to do so in the future. Thank you! More

Great job by all. Thank you. Thank you. Thank you. Thank you. Thank you. Thanks Thank you. Thank you. Thank you. Thank you. Thank you. Thanks More

Great experience with the whole team! Easy to work with and easy to get the deal done. Easy to work with and easy to get the deal done. More

BEWARE of this DEALERSHIP! And Especially CLAYTON FLYNN I went there to purchase a 2013 Lincoln Navigator this past weekend My salesperson was Dave Tucker. He worked wi And Especially CLAYTON FLYNN I went there to purchase a 2013 Lincoln Navigator this past weekend My salesperson was Dave Tucker. He worked with me great the whole time. He called me in Orlando on Monday morning as he said he would when paperwork was ready and the deal was done. I started driving back...and I got another call from Dave ..this time with his boss RYAN on speakerphone just to Verify that I was 100% in in this deal. To which I replied YES...100%. When I arrived at Kelly Ford Shortly thereafter ... Dave said come inside and let's get the paperwork finished ...they were trying to sell it to a Cash Buyer. I said I will be right in and was getting my stuff out of my car and as I started walki gin Dave called me and said .. I'm Sooo Sorry. They sold it to the Cash Buyer. I went up to the Front desk and asked CLAYTON FLYNN what's going on? I'm here to finish my paperwork on the Navigator. Dave said you guys sold it to someone else? He said Yes we did. The other person had Cash and you didn't have a deal for yet so that was our decision. I said how do you do that to a Customer ? I definately had a deal? I was working with your salesman Dave Tucker. CLAYTON said "Well it's just Business!" I then asked him to please get Dave on the Phone. CLAYTON said "You can call him he's mad at me" I said what?? I then looked at the GSM Eric Frechette and asked him did you make this decision? And are you good with this Eric? Aren't you the GSM? AND then CLAYTON said " I MADE THE DECISION and threw his hands in the air and just smurked at me. I said THATS BAD BUSINESS ! I then reached out to the owner (TIM KELLY who said he would make some calls and call me back. He never did. I went back up to the dealership today and tried to talk to the owner but he wasn't there. He called me and said ..well the Car is Sold and I'm sorry for the lack of communication or whatever took place. I asked him if he spoke to Dave (my salesman) he said I didn't get to talk to Dave?? He then offered to give me some credit if I wanted to bring my car for repairs ?? I told him I would not be doing business with him EVER again unless He was willing to Financially reimburse me for 5 days of wasted time and Gas as well as the Stress on me and my family AND the fact that they Ran MY CREDIT and got me approved for a Truck that they literally decided to sell to someone else for cash at the last minute? He is yet to respond back to me. And what makes this ALL EVEN WORSE.. is that I am Personal Friends with SEVERAL other managers and Employees at this dealership. So if this is how they treat Friends ,I sure wouldn't want to be a stranger walking in off the street! Don't take my word for it. Dave Tucker was my sales guy. CLAYTON took the Same away from him too. If YOI are reading THIS and considering going here to buy a CAR. AVOID CLAYTON unless you have CASH!! cause it's only Business! Probably better going to ANYONE else in Brevard besides here More

Valarie was amazing to work with. She was to helpful, knowledgeable and respectful. I will only buy cars from her after this purchase. She was incredibly responsive and got me exactly She was to helpful, knowledgeable and respectful. I will only buy cars from her after this purchase. She was incredibly responsive and got me exactly what I wanted while other dealers tried to sell me what they needed to sell. More

Ed Liqueuri was a great guy who really made the buying experience enjoyable. The team at Kelly Ford did a great job to come down to fair terms for a satisfying buying experience. experience enjoyable. The team at Kelly Ford did a great job to come down to fair terms for a satisfying buying experience. More

Kyle Brown was very professional and helpful when it came to purchasing a new vehicle. to purchasing a new vehicle. More